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436 results found

  1. To activate the option to be able to sort files by ASSOCIATED WITH in addition to SIZE and UPLOADED. The enormous amount of files now sitting in Archive must have all three columns active to give us an option to locate our files ASAP.

    3 votes

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    1 comment  ·  Files  ·  Admin →
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    Thanks for the additional detail, it helps when reviewing the needs and for others to be able to understand if they'd like to support this too.

    Can see how this additional detail would help when reviewing your files in the archive folder.

    We'll start to get a sense of the community interest here and I'll share if there are any updates.

  2. When setting up suppliers in "Contacts" within Xero, it would be great if Xero could perform a VAT check from a link to the HMRC website. There could be a button next to the VAT number box called "Check VAT" and then the supplier's VAT details (as per HMRC) would show.

    Furthermore, it would be great if there could be a VAT report that you could run each quarter to check whether all VAT numbers are correct. It might involve a bit more work for the bookkeeper to ensure they set up the supplier correctly in Xero, but it would…

    5 votes

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    1 comment  ·  Contact  ·  Admin →
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    Thanks for the suggestion to add a “Check VAT” action in Xero Contacts to verify VAT numbers directly with HMRC John. We can see how this would be a helpful addition for ongoing supplier checks ✨.We’re moving this idea to Gaining Support so others can vote and add real-world examples. The more detail you can share about when and how you’d use this (for example, one-off checks during setup vs. quarterly reviews), the better we can assess impact and prioritisation. We’ll continue to monitor interest and will update this thread if there’s progress to share.


  3. The ability to add an important or critial note in the main contact section would be hugely valuable. It could be for situations such as 'do not contact' - 'do not invoice until' - 'extended membership until'.
    If this idea was implemented it would save so much time with it showing on the contact landing page rather that searching for the info and it would also serve as a highlighted reminder of something important

    2 votes

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    1 comment  ·  Contact  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  4. Under Customers Accounts, File Attachments - Move the View button for the attachment to the LEFT side and keep the Delete button on the RIGHT side of the attachment. NOT next to each other.

    Multiple times, we have accidentally deleted important files from the customer contact account.

    8 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Sherri, thanks for your feedback. I know you started your idea in the Navigation and Homepage forum however this appears to relate to the Contacts page where you attach files to a contacts record.

    I've slightly update the title of your idea and moved this across forums. We will start to get a sense of the interest in this from the community here.

  5. New Xero files - add option to return to the old way of viewing bills that had been uploaded?

    I often log in to 80-100 bills that have been uploaded into files for me to add to a clients xero. Until the recent changes you could click on the oldest one and then scroll through each one viewing them full screen whilst working on another screen to add the information to a bill in xero. Now when you click on the file it opens in a much smaller box on the far side of the screen and you can't scroll…

    3 votes

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    1 comment  ·  Files  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We've reviewed your idea and now it's up to the community to get behind and support it. While that exact group view isn't available in the new design, we have a helpful trick: we recommend you try expanding the side view of the file so it fills up most of your screen. When you do that, you'll be able to quickly jump between files just by hitting the Tab and Enter keys on your keyboard. If you run into any trouble with this or need more help, please don't hesitate to reach out to our support team :)

  6. On these top level menu layouts, like Invoices, Bills and Contact Activity list we really need to be able to add/remove columns. Eg. to see the net total for each Bill/Invoice, not just the gross amount including VAT.

    We use these menu layouts a lot, and have to copy and paste to Excel when we want to send that data, because there seems to be no export on Xero that can produce a neat one row per invoice layout. The exports produce a massive report that displays every row from every invoice - not much use.

    Having the ability to…

    4 votes

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    1 comment  ·  Contact  ·  Admin →
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    Appreciate your feedback, Maggie. However it is unlikely that this change would be made across all areas of Xero at once. It would help to get an understanding of the desire for this in each area to share with our product teams.

    We have an existing idea for customising columns in the Invoices list, and one around the ability to view total and tax amount columns in the bills list that I have added your vote to, and I have adjusted your idea here for the customisation of columns in the Contact Activity. If there is any progress for each of these we will update on the respective idea. Thanks

  7. We would like an exportable / emailable report to show spends and bills in a period that are missing files / source documents.

    We could / would use this:
    - as a quick weekly review
    - monthly as part of month end
    - as part of GST prep
    - we work for clubs, and we would use this as part of annual pre-audit process for them - so the date range is important - as their year end is 31 Oct.

    Please make this a permanent feature or quickly accessiable report in Xero. Please also add it as a widget…

    3 votes

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    0 comments  ·  Files  ·  Admin →
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    Appreciate you sharing your idea in the forums here, Glennis. Sort of 2 pronged for a report as well as a widget I found another idea related to your first suggestion and added your vote for.

    Separately, we'll get a gauge of the interest from others in a widget in Xero Partner Hub for this purpose from your idea here.

  8. I use Auto Tax. Be nice to go into contacts and select that as a default for contacts, where appropriate. Rather having to go to the drop down (in Invoices) each time.

    4 votes

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    0 comments  ·  Contact  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We appreciate you explaining how setting Auto Sales Tax as a default at the contact level could streamline your invoicing.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. Be able to see a list of contacts, showing which groups each contact belongs to at a glance. Who are donors, who are equine related, who attend camp, which are organizations/business/church, who take lessons

    3 votes

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    0 comments  ·  Contact  ·  Admin →
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    "We appreciate your input. Your idea has been reviewed and is now live for voting.

    To help prioritise this request, you can share it with your network so they can add their support.

    The community can also add comments to your post to explain how this specific change would improve their daily workflow."

  10. When emailing receipts to Hubdoc, anything written in the email title or body should stay with the receipt. Currently, Hubdoc turns one email into 2 uploads. One upload is the email. One upload is the receipt. It is nearly impossible to know which email matches which receipt. The result is that important documentation is lost. For example, my clients often email a receipt to Hubdoc for meals and they write who was present at the meal and the business purpose into the email's title or body. Those details are required by the IRS but the current Hubdoc system does not…

    20 votes

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     ·  2 comments  ·  Hubdoc  ·  Admin →
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  11. Shortcut to Hubdoc - First thing I do when I open Xero in most clients is click straight into Hubdoc. With the BETA layout the shortcut has now been lost right down under 'do more with Xero'. I want to move the shortcut so it is the first thing I get to when I click on the client name. I'd also like the hide the Syft, I don't plan on using it yet and don't want it on my dashboard

    4 votes

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    1 comment  ·  Hubdoc  ·  Admin →
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    Thanks for sharing your feedback on the new navigation, Cath. We really appreciate hearing the changes that'd make the most impact for you.Our team are monitoring this forum closely to consider further improvements.

    For now, we'll get a sense of others that'd find a shortcut to Hubdoc useful, too.

  12. Customer statements to show on the contacts tab when sent - I can see in history & notes on the file tab on a contact that a statement was sent but it would be great if it was possible to click a link here to see the statement that was sent to the customer (rather ticking to send statement to own e-mail)

    4 votes

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    0 comments  ·  Contact  ·  Admin →
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    Thank you for sharing your suggestion and outlining your desired changes. Your idea has been reviewed. It is now open for community voting and support. We encourage you to share this with colleagues who stand to benefit so they can add their vote. The comment section is also open for members to provide further context on how this would improve Xero.

  13. Currently hubdoc suggests that a document is a Credit Note and to check before proceeding. Can this be the same when a document has Statement written on it. I find that statements are often processed as invoices causing duplicate payments within Xero

    9 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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    It's great to hear you find the Credit Note detection useful, and can understand why you'd like to see this for bank statements as well.

    We've reviewed your idea and we'll be keeping a close eye on the support this gains in the forums here.

    If there is any news to share, we'll update you here.

  14. Can we please have an option to run a report for contacts incl Suppliers for example, where we can then audit new suppliers for a time period. Links into other ideas posted here to also see last active/used date. Similiar to the account transaction reports but to be able to run one for Contacts/suppliers would be super helpful for audits. Currently xero does not support any such thing, only the history & notes which is basically useless as it does not have the capacity to show or export more than 1000 entries, so when we do more than that in…

    3 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Emma , thanks for sharing your feedback and idea. For tracking payable transactions (bills) by contact, we suggest using the Supplier Bill Activity Report or filtering the Account Transactions Report by contact and payable invoices. If you require setup assistance, please raise a case with our support team for guidance.Regarding the 'last active/used date' feature: This functionality is not currently available in Xero. We have moved your idea to the Gaining Support section.We encourage you to share this idea with others to help build traction for its development.

  15. I would like a field in Hubdoc to enter the supplier ABN number, that would then pull through to the ABN Field in the Contact in Xero please. This will be a huge help when bulk reviewing ABNs and GST Registration status. If the field could be clearly seen when processing documents it would be helpful so we can just double check against the document when processing.

    4 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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    Hi there!

    Thanks for this fantastic suggestion. We can definitely see how an ABN field in Hubdoc that syncs to Xero would be a huge help.

    Having that ABN visible while processing documents would make it much easier for accountants and bookkeepers to confirm supplier details and apply the correct GST.

    The next step is to gather more community support! If you know any colleagues who would also benefit from this, please encourage them to add their vote. We'd love for them to share their own experiences in the comments, as hearing how this feature would improve different workflows is incredibly valuable.

  16. Increase functionality of Hubdoc App to be able to process (i.e. code) receipts in the same way you can on the Hubdoc website

    24 votes

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     ·  4 comments  ·  Hubdoc  ·  Admin →
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  17. i feel like the interface could benefit from a dedicated back button to always go back to previous screen.

    1 vote

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    1 comment  ·  Admin →
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    Hi Darian, thanks for raising this with us here. We would be keen to get some more information on the scenarios that you find yourself in where the back button in the interface as compared to the browser would be useful. While we wait for some more details, we wanted to show you an idea that may be similar to what you're suggesting, if this is similar to what you're suggesting please let us know and we'll be happy to merge your idea with this. :)

  18. It would be great if there was an extra prompt to confirm when deleting attachments from purchases/sales. Currently you only have to press the 'x' and the document is removed and there is no way to undo this if it is pressed accidently. If it prompted you to accept the delete you could say no and avoid this issue.

    2 votes

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    0 comments  ·  Files  ·  Admin →
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    Thanks for sharing your idea, and letting us know why having a prompt before deleting files is helpful, Elena.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We will be keeping an eye out on the traction this idea receives within the community, here. Thanks

  19. In Xero, under All contacts, would be great if we & please add had more columns or choices to add certain column of attributes of the contact showing if they are in a group, and possibly a last action date of last transaction, so that any can be easily Archived, when they haven't been accessed in a long while. Thanks!

    25 votes

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     ·  5 comments  ·  Contact  ·  Admin →
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  20. Hubdoc. Options to post to Xero are Purchase, Spend money, Invoice (AP) and credit note.
    Can we have a received money option as well please so that I can enter say bar takings from an end of day till report straight to the Tills cash reconciliation report.?

    56 votes

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    9 comments  ·  Hubdoc  ·  Admin →
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    Thanks for all your engagement on this idea. We understand that the option to post receive money transactions from Hubdoc is important to all who've supported this, however we want to be transparent that this isn't a feature we're currently working on.

    Please continue to add your support to this idea and if there are any changes around this we'll share with you all, here.

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