Account transactions report - Show description of transaction line
Account Transactions Report
It doesn't make sense that you can separately select the 'Contact' column and the 'Description' column, but that the 'Contact' details show in the 'Description' column.
It feels like the 'Description' column in the Account Transactions report is wrongly pointing to the 'Contact' data!
If the 'Description' detail is not available in the Account Transactions report, this column should be withdrawn from the options available for selection.
It would be great to get this issue fixed.
Hi team, we want to acknowledge your feedback and the needs you’ve expressed for being able to view the transaction line description in the account transactions report.
While we appreciate not the news you’re hoping for here - we want to be honest with you all that there are no plans at this stage to change the behaviour of this report.
We appreciate there can be some confusion of what is shown as it does differ based on the account and the line’s origin. We have added detail within our Xero Central article, but I’ve also noted below for ease of reference.
- For accounts receivable, accounts payable, bank accounts, and tax account, it shows the contact’s name.
- For all other accounts, it shows the contact’s name and the item line description.
- As manual journals don’t have contacts, it shows narration and description.
- For wage payments, Payroll Employee displays in place of the employee's name.
We’ll be keeping a close eye on the interest this idea continues to build and votes will remain open. If anything changes with the status or if there are any updates to share, we’ll be sure to post them here so you’re among the first to hear.
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Esteon Steyn
commented
Spoke to Xero support personally about this - but was sent here... Please fix this. Can we please have someone from Xero support acknowledge that you guys are seeing this and working on it?
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Nicola Grogan
commented
Why has this issue not yet been resolved. Can we get a date on when this simple fix can be actioned?
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Matthew Corey
commented
Could agree more. It seems redundant and pointless to have contacts option, but then in the description field include the contact.
When doing searches or trying to group like transactions, it becomes more difficult because the contact detail is included in the report which means you can't then sort by pure line description as the contact details get in the way.
IE You might want to search for a group of similar transactions that are associated with specific actions - IE flights for specific employees, but the flights are spread across 3 different suppliers, you can't easily group all of these flights for that 1 employee together because it the contact name gets in the way.
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Anita Wildman
commented
100% agree - have voted
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Lisa Lenne
commented
Description is there for a reason. Why would Xero post a Contact as a Description?
These types of decisions on reports like this definitely question the ability for the designer to grasp what is required here.
When did description mean Contact?
Why input a Description if you are going to omit it in the critical reporting?
Beyond belief.Contact = Contact
Description = Description -
Kate Berezina
commented
I am totally agreeing with other Xero users regarding the “Account Transaction” report.
Our company needs it to see the reason of spending money – exactly the “Description” field of “Spend money” transaction.
As well as other users, we have multiple credit cards for our employees. To create a monthly “Spendings” report I need to open each Bank transaction manually and copy/paste the description field from Xero to Excel files.
Xero Support suggested using “Account Transactions report for the Chart of account” for accounts corresponding with credit cards accounts. However, there are several expense accounts involved in transactions related to several credit cards, so extracting transactions would be even more complicated.
I support the request from other users: Could you please fix the link between “Account Transaction” report columns and transaction fields:
Contact = Contact
Description = Description
Thank you. -
Xero Subs
commented
Would really love to see this report more useful - client has 40 odd credit cards they would like to run a transaction report on each credit card and actually see the description that the credit card holder has put on the transactions, not just "payment: Quest Hotel".
Currently they run 3 different reports and then use a vlookup formula in excel!!
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Justine Thomas
commented
utterly farcical
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Glacier Chong
commented
Yes, I'm totally having the same issue, is Xero not looking into this issue?
My contact and description are the same when i generate the account transaction. It's ridiculous because i keyed in the description individually during the bank recon but now its not reflected in the account transaction. Its frustrating for us.. Please look into it Xero -
Cherry Tang
commented
This is needs to be fixed asap!!
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Patrick Norman
commented
This seems like something that should have been in place at inception. We can't even customize the report to get this information ourselves. It has to be done manually combining two reports out of the software.
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Ann Plush
commented
This is a pretty simple issue, I don't see why it can't be fixed.. And while you're at it, enable split transaction visibility too!
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Trevor Courtney
commented
Please fix this now or I'm heading back to Quickbooks this year.
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John Davies
commented
Another thing about Xero changing the description of an item to just the supplier contact name. At times we order the same item from different suppliers, so if we go searching for how many of an item we've purchased over the past year, we're going to end up with a list of supplier names which might have items we haven't purchased or need information about. How many of the programmers in Xero have actually worked in a small business that orders many different items, from the same supplier as well as different suppliers?
The difficulty in trying to search for important information will be so much more difficult AND time consuming. -
Stephen Humphrey
commented
It is maddening that you cant get the Description in the reports. I cant believe this isn't possible.
Please Xero action this request asap
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John Davies
commented
It's just common sense, a contact name is known, the range of items costed that a contact's bill lists, can be quite large, the same name (contact's name) on every different item purchased on that bill, as that items description, is crazy.
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John Davies
commented
Whose bright idea was it to change something that has worked logically for years !! The description of the expense from a supplier we know doesn't need the suppliers name in the description. Absolute stupidity and nonsense and a total stuff up for something that has worked so successfully in the past. Do fix it ASAP
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Trevor Courtney
commented
I
I'm going to just copy the previous post because it says it all. Fix this already."Its an absolutely stupid feature that will take the Xero Development team 5 minutes to resolve.
Contact = Contact
Description = Description
NOT: Description = Contact + Description" -
Accounts Department
commented
Its an absolutely stupid feature that will take the Xero Development team 5 minutes to resolve.
Contact = Contact
Description = Description
NOT: Description = Contact + Description -
Richard Hollis
commented
It's been like this for ever but completely agree. When you want to see detail against bank for example, you can't without going into every transaction. Contact and Description gives exactly the same information.