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64 results found

  1. From the standard template, is it not possible for Xero to create a "show tax amount column" option which I can select as opposed to only including the tax rate in each line item? This without creating an advanced docx template from scratch?

    1 vote

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    0 comments  ·  Billing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  2. XERO Tax the Tax practitioners Board TPB and the ATO have placed strict requirements on tax agents to sight identification of new clients. Both the TPB and the ATO have advised that you are unable to have a face-to-face meeting and sight the actual documents, then it is highly recommended that the Tax Agent uses a security system or secure link to transfer documents. Xero should look at this service to assist with satisfying the security of certain documents.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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    Hi Michael, thanks for bringing this idea to the community. We understand why having an integrated way to securely collect identity verification documents and support client onboarding compliance could be valuable, especially for practices managing remote clients.

    The idea is to provide a secure document collection or verification workflow within Xero Tax, helping practices manage client information requests and keep compliance processes more streamlined.

    We encourage the community to vote on this idea if you’d find this practice workflow improvement useful.


  3. I'm in the Assurance Dashboard in a client's datafile, doing a quick audit trail check for things that might need fixing or looking at, and I noticed that there were a couple of contacts being flagged as having the same bank account. So I looked at those contacts, and yes they do have the same bank account... Because one of them was merged into the other and then archived!

    It's been dealt with, and should no longer be coming up as flagged for checking.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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    Hi Freya, thanks for your feedback regarding the Assurance Dashboard. You’ve highlighted an important point about how archived and merged contacts are still being flagged.

    We’ve moved your suggestion to Gaining Support, meaning it’s now live for community voting. This allows us to monitor the idea's momentum and better understand its impact on our users.

    To clear the flag manually, you can briefly restore the contact, update the bank account details by adding a number to it, and archive it again. While we understand this isn't an ideal solution, it will resolve the immediate display issue. If you have any other questions, our support team is always here to help.

  4. Please add a Pay Now button onto your subscription billing page so that we can pay for our subscriptions on demand.

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    0 comments  ·  Billing  ·  Admin →
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    Hi Margret, Thanks for sharing your idea,

    We've taken a look at your idea and now it's up to the community to get behind it.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Other members can now vote and comment to share additional detail about how your idea could improve their experience with Xero.

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