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  1. 8 votes

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    Freya Pieroz supported this idea  · 
  2. 281 votes

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    Hi everyone, we understand you'd like more consistency in the documents you send from Xero and appreciate all your feedback on Remittance customisation here. While we have longer terms intentions to improve branding across Xero, this is not roadmapped for development at present.

    We'll continue to stay connected to the idea here and engage to share when there is opportunity to develop in this space.


    Freya Pieroz supported this idea  · 
  3. 26 votes

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    Hi community, just jumping in here to share that we have recently made an improvement to the groups feature in Xero HQ 🎉
    Within a Client record, you can now see what groups they belong to, and add or remove them - check out this article for more information. Please note, this is not available as a report, but is available on a client by client basis.

    While the team have been really busy working on the single client record, they also hope to introduce a Groups list and group details (similar to what is currently available in XPM) to increase the ability to manage Groups within HQ. We’ll be sure to return & update you here when that’s available.

    Freya Pieroz supported this idea  · 
  4. 293 votes

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    Hi everyone, we appreciate your involvement and sharing the different aspects of activity on clients history that'd be useful, and how this'd help your workflows. While we do believe this to be a valuable feature, that we may look to develop in the future, this isn't something we've been able to prioritise against other work right now. We'll continue to keep tracking and review this idea. If there is any change that'll impact you here we'll let you know.

    Freya Pieroz supported this idea  · 
  5. 5 votes

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    Thanks for sharing with us here, community. While your idea has been reviewed by our product team we want to be open that we will not develop the ability to delete old pay runs. Instead, there is the mark as inactive option.


    We have rolled out new functionality in NZ payroll for timesheets, and while inactive ones are in the list, these are grouped together at the bottom, meaning you don't have to scroll through them, but can still view any old timesheets linked to that calendar.

    Freya Pieroz supported this idea  · 
  6. 237 votes

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    Hey everyone 👋 Thanks so much for all the detailed feedback on applying work patterns for part-time employees. We’ve been following the conversation and understand that manually adjusting pay runs for pro-rata entitlements can be a real challenge. It’s clear that having this automated could save time and give you greater peace of mind.

    I’m pleased to let you know our product team has reviewed this idea and we’re updating the status to ‘Accepted’. This means that while it’s not on our immediate roadmap, it’s something we see real value in and want to bring into Xero when we can prioritise the work.

    In the meantime, the workarounds shared here, like manually adjusting hours in each pay run, remain the best approach. We really appreciate you taking the time to share your thoughts, as your feedback plays a crucial role in shaping Xero. We’ll keep you updated on any developments…

    Freya Pieroz supported this idea  · 
  7. 5 votes

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    Freya Pieroz supported this idea  · 
  8. 12 votes

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    Freya Pieroz supported this idea  · 
  9. 62 votes

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    Hi team, back again to share progress on the idea from my lat update. As mentioned our product team are now in the process of developing a way to make reports that've been customised within a clients org available to include in Adviser packs.

    I'll keep you in the loop of this feature and when you can start making use of it, here!

    Freya Pieroz supported this idea  · 
  10. 8 votes

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  11. 9 votes

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    Hi community, returning back to this idea and connecting with product we've found users in the same situation have often accessed Xero from a saved bookmark.

    If you're still running into the same and have saved a bookmarked URL to access Xero we'd recommend removing this, and going to my.xero.com, or login.xero.com to login to Xero.

    If the issue persists it's really best for our specialists at Xero Support to investigate further. You can reach them by raising a case through Xero Central.

    With issues like this being best looked into with our support team directly we'll close this idea. Please feel free to respond to let others know if the method above helps. Thanks!

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    Freya Pieroz commented  · 

    I have found this too - when I log in for the day, I start in the datafile that was the most recently opened of all the datafiles in the business that I have access to. I am often baffled that a co-worker is listed as the person most recently in a particular datafile when they have no reason to access that datafile as it's not currently one of their clients (although it has been in the past, and they still have access so that I have backup if necessary in an emergency). Fortunately my boss is diligent about restricting access only to people with a need to have it (so people actively working with datafiles and their emergency backup people), so it's not every day that I find I'm in a datafile that I wasn't in the previous day and is not on my schedule for working in that day, but it does throw the audit trail off to have people showing as accessing the datafile when they aren't intending to do work in that file.

  12. 23 votes

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    Freya Pieroz supported this idea  · 
  13. 33 votes

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    Hi team, while not a fully fledged report you may find Smart Lists within a contact useful at present. 

    From Contacts you can set up and get a list of customers that meet certain rules that you've set up - such as 'Location' is and setting this to one or more locations your customers are based. 

    Freya Pieroz supported this idea  · 
  14. 25 votes

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    Hi team, while not a 'default' option for this within Xero, you could achieve this using a Custom DOCX branding theme, with an advanced invoice template.

    With the template open in Microsoft Word, you can add the ContactPhysicalAddress merge field where you want their Delivery Address to appear.

    You can add your logo and make any other changes you'd like, before saving the file and uploading it back into your branding theme in Xero.

    You'll then want to select this custom branding theme for your invoices.

    Freya Pieroz supported this idea  · 
  15. 9 votes

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  16. 6 votes

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  17. 24 votes

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  18. 23 votes

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  19. 460 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.


    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

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    Freya Pieroz commented  · 

    I've had to zoom out all my tabs/windows to 80% in order to make the New Invoicing slightly more functional - it hurts less for text to be too small than for text to be too far apart. Unfortunately, this means that I have to manually zoom back in on non-Xero tabs when I want to read something, and when creating or editing an invoice, the border between line item descriptions disappears when at 90% or less.

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    Freya Pieroz commented  · 

    @Nigel Godfrey they may be "trying to apply best practice web guidelines for accessibility reasons" but they've actually made it less Accessible and now fail more of the guidelines, even the basic ones that the government can work out.

    Freya Pieroz supported this idea  · 
  20. 7 votes

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    Freya Pieroz supported this idea  ·