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  1. 72 votes

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    Hi everyone, thank you for your detailed feedback on a clock in/out functionality in Xero Me. We see how being able to clock in and out directly from Xero Me would improve accuracy for job tracking, while enabling employees to easily log start/finish times and capture breaks at the touch of a button.

    As part of a wider project to improve timesheets in Xero, we’ve updated the status of this idea to Accepted.

    While this status means the product team would like to develop this, it’s not currently on our roadmap and we don’t have a delivery timeframe. We will continue to consider your feedback as we plan future updates. Thanks for your patience and ongoing engagement.

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    Christine Dall'Alba commented  · 

    I support all the previous comments, with a mobile workforce GPS tracking separate start time and end time seems a logical feature given this is a mobile app on phones. Critical improvement, please action it asap.

    Christine Dall'Alba supported this idea  · 
  2. 113 votes

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    Hi everyone, I'm back again with more exciting news as we progress work for backorders in Xero!

    We're ready to share our solution with a small group of beta users to test and feedback. 🧪

    • If you'd be interested in taking part, it'll just take a couple of minutes to fill in this form📝

    Though we mightn't be able to include everyone that signs up in the beta, we'll make sure to share as we continue to make steps toward releasing this, here. Thanks!

    Christine Dall'Alba supported this idea  · 
  3. 60 votes

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    Christine Dall'Alba supported this idea  · 
  4. 35 votes

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    Christine Dall'Alba supported this idea  · 
  5. 82 votes

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    Christine Dall'Alba supported this idea  · 
  6. 211 votes

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    Christine Dall'Alba supported this idea  · 
  7. 33 votes

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    Hi team, while we intend to explore more controls of notifications long term I want to be upfront that we don't have any plans for changing the existing invoice notifications in the near term.

    There are also factors on the recipients email providers end that could make this notification difficult to provide with certainty.

    Right now, you'll see an event in the history of an invoice when an invoice is sent from Xero, and you could also choose to send a copy to self as a measure to ensure the invoice can be received in your own email inbox. If you'd prefer these not appear in your direct inbox you could set up a filter to route these to a folder.

    We appreciate the interest here but want to be honest and open with you here.

    Christine Dall'Alba supported this idea  · 
  8. 161 votes

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    Hi everyone, thank you for sharing how we could improve Xero Practice Manager for your use. We understand wanting to highlight important client information to make this more prominent and how it'd help your team stay aligned and provide the best possible service to your clients.

    Please know that your feedback has been shared with our product team. Right now, we're making improvements to centralise the experience across XPM and HQ, bringing clients under one umbrella with Xero Partner Hub.

    Atm we don't have direct plans for enabling the ability to highlight notes but we'll continue to review this as we keep developing this space.

    We appreciate your passion and your partnership in helping us build the best possible practice management solution, and will share if there are any updates.

    Christine Dall'Alba supported this idea  · 
  9. 32 votes

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    Christine Dall'Alba supported this idea  · 
  10. 306 votes

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    Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.

    We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.

    As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.

    If there are any changes put in place for this, we'll let you know.

    Christine Dall'Alba supported this idea  · 
  11. 186 votes

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    Hi everyone, while we don't have a direct report for this, some changes we've made to History & Notes in Xero will help in achieving what you're in need of here. 

    You can run the History & Notes, filtering by Type = Contact and typing 'Bank account number' in the Search to just view results for this action. 

    If needed you'll be able to export your results to PDF or Excel. 

    Though the contact name doesn't show on screen, you can right click on the Contact in the report to open the contact's record in a new browser tab, that allows you to inspect details without navigating away from your History & Notes results. 

    Christine Dall'Alba supported this idea  · 
  12. 130 votes

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    Hi team, we're pleased to provide an update as work for backorders in Xero has continued to move along. Our team are now in a position where we'd love to test our solution with a small group of users. 😊

    If you'd be interested in being a part of our beta group please fill in this form📝

    Just to note - space is limited and we may not be able to include everyone.

    We appreciate your time and inputs and will be sure to keep everyone here updated of further progress.

    Christine Dall'Alba supported this idea  · 
  13. 184 votes

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    Christine Dall'Alba supported this idea  · 
  14. 42 votes

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    Christine Dall'Alba supported this idea  · 
  15. 1,432 votes

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    Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.

    As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.

    We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.

    We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.

    Christine Dall'Alba supported this idea  · 
  16. 307 votes

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    Hey everyone, we know it can be tricky when you're managing lots of client accounts and need a way to easily tell them apart in Xero.

    Thanks for your feedback on how a visual cue, like being able to set different colours for each organisation, would help cut down on confusion and those accidental data entries.

    We've seen some of you have found workarounds, like using Chrome extensions or third-party Google add-ons for customisation. It's great to see the community finding creative ways to tackle this in the interim.

    Right now, adding this feature isn't in our immediate plans. This is something we'll continue to keep an eye on the support for and may reconsider in future planning. I'll share if there are any updates around this here.

    Christine Dall'Alba supported this idea  · 
  17. 680 votes

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    Hi everyone, we’ve taken time to review the suggestion to include custom fields for both invoices and contacts, and recognise the value it'd bring in helping users capture more detailed information and avoid manual processes.

    However, with other focuses drawing the teams attention such as multiple addresses this idea is not on our current development roadmap.

    As we continue to plan future roadmaps, being highly supported this idea will continue to be considered, however we want to be open about it's current position with you all here. We appreciate you sharing your feedback and for your ongoing participation in the Xero community. Any changes to this status will be shared with everyone on this idea.

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    Christine Dall'Alba commented  · 

    Hi Kelly,

    This is a critically important feature of invoicing, as the Australian National Disability Insurance Scheme along with Australian Aged Care Commission require the DATE OF SERVICE and the DURATION OF SERVICE on invoices. We currently have this set up in our Medical Software Halaxy, however when it syncs across to Xero both this fields disappear because there isn't provision in the current invoice. Please, please can this be addressed asap Xero failure to have additional fields makes invoicing a far more time consuming process. Instead of saving time our invoices create additional data entry. It is completely unfathomable how the Service industries are unable to add their service delivery dates on an invoice.

    Christine Dall'Alba supported this idea  ·