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  1. 298 votes

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    Blue Recruitment Personnel Ltd. commented  · 

    It has been almost a year and as we all know by now, Xero never listen, therefore this request will be here 10 years from now.

    Blue Recruitment Personnel Ltd. supported this idea  · 
  2. 718 votes

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    Hi everyone, some time on since my last update I wanted to give you more of an idea of the work we have going on to help reduce the number of steps and actions in new invoicing. Along with the changes mentioned in my last update, we've since released a change to the view of an invoice to shift details back into their own columns (similar to classic), while a small change we know it's improved visibility for some of our customers.

    We also have other work in development atm that’ll further help here like a new line item grid when editing your invoice - wrapped up in this we’ll be introducing changes you’ve been asking for like the ability to create a new tracking option or account code without having to navigate away from the invoice, we’re increasing the number of items that you can view from the drop…

    Blue Recruitment Personnel Ltd. supported this idea  · 
  3. 42 votes

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    Blue Recruitment Personnel Ltd. commented  · 

    That will be great but unfortunately,Xero will just ignore this one too as they normally do with most of their users requests.

    See you back here in about 5 years and this won't probably be anywhere close to implementation.

    Same as the option to delete contacts. It has been requested for years and nothing happens. Typical Xero.

    Blue Recruitment Personnel Ltd. supported this idea  · 
  4. 117 votes

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    Blue Recruitment Personnel Ltd. commented  · 

    Neil Blackler - users are asking for this for quite a few years now and nothing ever happens.

    Xero is ignoring us completely,while they increasse their prices and anounce updates,changes,removals of functionalities that aren't broken.

    Last example:

    Classic invoicing is retiring in Sep 2024 being replaced with the New invoicing which is completely useless and 1000 times worse than the classic. New invoices is a lot worse than the current Classic invoiceing but Xero doesn't care.

    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47718878-new-invoicing-keep-classic-invoicing

    Blue Recruitment Personnel Ltd. supported this idea  · 
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    Blue Recruitment Personnel Ltd. commented  · 

    Almost another year gone by and this is still not even close to be implemented.

    Just asking Xero:

    Are you planning to ignore us for another 5 years?

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    Blue Recruitment Personnel Ltd. commented  · 

    This Delete option has been asked for years and Xero keeps ignoring it.

    Instead, they do have a pretty good way of charging for the software and increase prices. They never miss on payments but a delete option and other requests are ignored most of the time.

    Maybe is time for some free publicity so others won't fall for this "great software"

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    Blue Recruitment Personnel Ltd. commented  · 

    We really need to get rid of this stupid and uselss thing.

    Once again, I find myself with lots of suppliers created out of the blue and my Archived contacts list grows daily now with no use and with no option to delete any of them.

    At least we should have this option to remove unnecessary data from Xero.

    One day, I'll end up with thousands of useless contacts,customers,suppliers that won't ever be used with no option to delete any of them.

    Noticed that quite a few other Xero users are asking for this Delete option for years now, but Xero doesn't seem to care much.
    Typical Xero to ignore and act only on what they want and not what we ask.

    All we get is all sorts of different reasons for this not being there already and promisses that it will get done one day hopefully,while we still pay for something that, in certain cases, creates more problems that it solves.

    This is a basic function which should have been there by now.

    Just wondering, in wich century it will be done and why prices are increassing from next month if we are waiting for years for things to happen?

    Is just not fair to keep paying for Xero while you are "thinking" of doing or not doing certain changes when required.

    I can understand they cannot be done over night, but to wait years and still no chance of getting it done any time soon, it's just not acceptable,while still paying for something that creates more problems than it solves.

    So annoying.

  5. 4 votes

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    Like your forward thinking, Johan. 

    As Freya mentioned there is some AI going on in Xero already with the way Xero makes suggestions to help you reconcile your bank account. 

    We recently shared some insights with our customers on our approach to generative AI with Xero and you can read more about this on our blog

    Later this year you'll see Just ask Xero (JAX) be introduced and I'll round back to share once this is available. 

    Blue Recruitment Personnel Ltd. supported this idea  · 
  6. 246 votes

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    Appreciate the interest here, everyone. Being open this isn't something we have current plans for. 


    Thanks for noting the optional paths atm, Paula! Understand it's not the solution being asked here however for those that haven't already we'd recommend looking to connect Hubdoc to help automate the process. 🙂

    Blue Recruitment Personnel Ltd. supported this idea  · 
  7. 23 votes

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    Blue Recruitment Personnel Ltd. supported this idea  · 
  8. 3 votes

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    Blue Recruitment Personnel Ltd. supported this idea  · 
  9. 64 votes

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    It's good to know the small changes that can make a difference to our customers. Thank you for all sharing with us on the idea, here. Our team are looking into a solution at the organisation level, that'd enable you to remove the Date from footer for all reports exported to PDF. While they explore this we'll move the idea to Under review and I'll be back to share more as this moves along.

    Blue Recruitment Personnel Ltd. supported this idea  · 
  10. 260 votes

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    Hi team, as you may have noticed we've made a change to the Invoice Date and Due Date fields that now allows you to type in these fields rather than having to select a date from the calendar drop down. It does still require entering delimiters between day month and year such as a '.' or '/' (we understand there are a few situations when entering US date formats and are continuing to look into this).

    We're working on also adding this functionality to the Payment date, and I'll keep you in the know of when this is made available, here.

    Blue Recruitment Personnel Ltd. supported this idea  · 
  11. 192 votes

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    Hi all, we thank you for all sharing detail on your experience when using new invoicing in Xero. Taking this on board our team have been reviewing the line item grid where you enter details in new invoicing. We have work underway to improve and address points raised such as providing a more compact layout so you can see more at once, showing full account and tracking names, and more direct options to reduce clicks and steps in common actions.

    For the time being, small adjustments can be made to your computer scale or browser zooming to see more detail at once, although we understand this is not the ideal solution.

    I'll return to let you know when we're closer to release and can share more of the changes.

    Blue Recruitment Personnel Ltd. supported this idea  · 
  12. 129 votes

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    Hi all, we appreciate this idea has picked up a good amount of interest. This has all been shared with and considered by our product teams.

    As the Contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete.

    Due to this, we do not expect account numbers to be automatically generated for contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and we will provide an update here when there's more details to share.

    Blue Recruitment Personnel Ltd. supported this idea  · 
  13. 143 votes

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    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

    Blue Recruitment Personnel Ltd. supported this idea  · 
  14. 188 votes

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    Blue Recruitment Personnel Ltd. supported this idea  · 
  15. 198 votes

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    Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


    That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


    I know this isn’t the news you’re hoping…

    Blue Recruitment Personnel Ltd. supported this idea  · 
  16. 314 votes

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    Hi everyone, we wanted to return and give a little more information with the update of this idea's status.

    Our product team are currently looking into the development of adding the Pay now button to Customer statements which would enable your customers to pay for multiple invoices at once.

    Though it's early days at present we'll keep you updated of their progress, here.

    Blue Recruitment Personnel Ltd. supported this idea  · 
  17. 299 votes

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    Blue Recruitment Personnel Ltd. supported this idea  · 
  18. 401 votes

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    Blue Recruitment Personnel Ltd. supported this idea  · 
  19. 430 votes

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    Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero. 

    With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.

    We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too. 

    Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.  

    We value our customers input and would like to…

    Blue Recruitment Personnel Ltd. supported this idea  · 
  20. 506 votes

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    Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.

    With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.

    Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here

    We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.

    Blue Recruitment Personnel Ltd. supported this idea  · 
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