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  1. 13 votes

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    Amy Congram supported this idea  · 
  2. 184 votes

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    Hi everyone, we appreciate and want to thank everyone for feedback on the responsiveness of the new Homepage. This has been shared back with our product teams as they continue to develop this experience.

    At this stage, there are no plans to fix the number of columns when using the Homepage. However, our team will continue to monitor usage on this closely.

    One recent change we’ve introduced is that the Homepage layout can be saved at each screen size.

    For example, if you set up and save the Homepage layout for your laptop and then move to a larger monitor you’ll see this adapt. However, if you ‘edit’ the Homepage and save the layout separately from your monitor Xero will remember the layout for each screen size. You should only need to do this once for each screen you use.

    We’re looking at enhancing the edit layout experience soon to…

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    Amy Congram commented  · 

    The new homepage layout feels very cluttered.

    For clients who have transitioned to the new homepage, the first thing I do is remove unnecessary widgets — typically leaving only bank accounts and invoices & bills visible.

    However, the current layout forces widgets to fill the top row first. For example, if there are three bank account widgets and both invoices and bills widgets enabled, the system will display four widgets across the top row and push the remaining widget to a second row.

    There is no option to leave space in the top row or manually group similar widgets together. This makes the homepage feel visually unbalanced and contributes to a cluttered appearance.

    Allowing users to customise widget positioning (e.g., manually arranging or grouping widgets) would significantly improve clarity and usability.

    Amy Congram supported this idea  · 
  3. 65 votes

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    Amy Congram supported this idea  · 
  4. 190 votes

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    Amy Congram supported this idea  · 
  5. 81 votes

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    Amy Congram supported this idea  · 
  6. 197 votes

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    Hi everyone, thanks for sharing the different types of relationships you'd like to be able to track in Practice Manager.

    While we're making a lot of improvements to Clients with the new unified experience, we want to be upfront that developing more custom relationships like you're after here isn't on our roadmap.

    We'll continue to monitor and track the interest of this idea for future planning, and if there's any change to the status of this one, we'll let you know here.

    Amy Congram supported this idea  · 
  7. 324 votes

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    Hi everyone, thanks for sharing on your needs for a comprehensive client audit trail in XPM. We understand this feature is critical for accountability and data integrity, and we hear you on the pain points this is causing.

    As you might've read and heard updates of our teams are currently working on a unified experience across practice tools with the Xero Partner Hub.

    History of client changes aren't wrapped into the initial work, but this is something the team would like to look at longer term and for now we'll move the idea to Accepted. Once Xero Partner Hub is fully released we can consider and will share any updates around history with you all here

    Amy Congram supported this idea  · 
  8. 77 votes

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    Amy Congram supported this idea  · 
  9. 213 votes

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    Hi everyone, Hubdoc remains a core part of our offering, however we want to be transparent that we’re currently focused on delivering more efficiencies through Xero directly - such as with our new Smart Document Capture that helps create and match transactions for you directly from your Inbox. This feature is currently available to organisations in all regions except NZ and AU, which we're working on expanding this feature to soon.

    We also recently introduced the ability to upload multiple documents from your device to Xero using the Xero Accounting app. This feature enables you upload as either separate or a single document, that organisations can then use Smart Document Capture to help them create transactions fro once in the files inbox.

    We appreciate some users here may prefer for this feature within Hubdoc itself however this isn't something we have plans of developing within Hubdoc. Thanks

    Amy Congram supported this idea  · 
  10. 249 votes

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    Hi team, we get how searching across bank accounts would be useful when looking for a specific transaction.

    While our product team have reviewed this idea, we don't have any plans for developing this capability in the short term.

    That doesn’t mean it’s off the table, and we'll continue to assess the interest from community in this as we keep planning our roadmaps.

    If things change we'll gladly share with you all here.

    In the meantime, you can use the search in Xero and filter by bank transactions. It’s not a perfect solution, but it can help in some situations.

    Amy Congram supported this idea  · 
  11. 338 votes

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    Hi everyone, we'd like to share an update that this idea is back on the teams roadmap as they begin to look into this work again.

    Atm, we can't set any timeframes but will stay close to share the latest news around this with you all on this idea. Thanks

    Amy Congram supported this idea  · 
  12. 303 votes

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    under review  ·  Dana A responded

    Hello everyone, we want to let you know that we’ve recently released the ability to convert PDF bank statements into pre-formatted CSV files in Xero (Read more on our blog for more information).

    Currently, this feature is only available in the US and Canada. We know this tool will also be valuable to other regions and we'll be sure to update you with any new information about it becoming available globally.

    For now, we’ll move the status of this idea to ‘Under review’. So keep voting and give us your input on how this feature can benefit your workflow!

    Amy Congram supported this idea  · 
  13. 34 votes

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     ·  9 comments  ·  Practice tools  ·  Admin →
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    Amy Congram supported this idea  · 
  14. 141 votes

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    Hi everyone 👋 thanks for your feedback around the sync between Xero Practice Manager (XPM) and Xero Blue.

    You may have heard our Xero’s practice tools are evolving into one seamless platform with Xero Partner Hub. With focus on this new hub at present we want to be open that there are no changes for the sync between Client in practice tools and Contacts in your Xero organisation.

    This maybe something we look into in the longer term but want to be open it's not in the roadmap at present.

    We'll continue to keep a close eye on the support here, and share if there's any progress.

    Amy Congram supported this idea  · 
  15. 63 votes

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    Hi everyone, thanks for sharing your feedback on this idea 🙂

    We can see the value in this, managing inter-entity loans more easily across entities in Workpapers, especially where you’re trying to match balances and reduce manual cross-checking. We’re moving this idea to Gaining Support so others can vote and add their use cases too. The more detail you can share about how you’d use this in practice, the easier it is for our team to understand the impact and prioritise future improvements.

    This is something that’s on our radar, but we don’t have a timeframe to share right now. We’ll continue to monitor the feedback here and will update this thread if there’s more to share.

    Amy Congram supported this idea  · 
  16. 9 votes

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     ·  3 comments  ·  Practice tools  ·  Admin →
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    Amy Congram supported this idea  · 
  17. 1,023 votes

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    Hey team 😊 happy to come back to share that this work is now underway with our product team as they begin development for managing files within Xero Payroll.

    We really value the feedback we've received from you all in this idea, which has helped inform our teams approach to developing a solution that will fit majority of needs.

    I'll return to share as we get nearer to release with more information on what this looks like including where and how you'll be able to attach files in Payroll.

    Amy Congram supported this idea  · 
  18. 911 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

    Amy Congram supported this idea  · 
  19. 661 votes

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    Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

    While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

    So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

    Amy Congram supported this idea  · 
  20. 22 votes

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     ·  9 comments  ·  Practice tools  ·  Admin →
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    Amy Congram commented  · 

    I have been caught out by this 2 years in a row now, because at no point does it flag with you that the costs will be copied across. Having the option to not include costs in a job when copying would be a very useful feature. Like Kim, I will probably create new jobs in the future as now I have to delete ALL the costs that have been copied across, despite the fact that they have been billed already.

    Amy Congram supported this idea  · 
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