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  1. 77 votes

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    Isabel Steel supported this idea  · 
  2. 172 votes

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    Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
    We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…

    Isabel Steel supported this idea  · 
  3. 596 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Isabel Steel supported this idea  · 
  4. 32 votes

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    Isabel Steel supported this idea  · 
  5. 56 votes

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    Isabel Steel supported this idea  · 
  6. 63 votes

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    Isabel Steel supported this idea  · 
  7. 64 votes

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    Isabel Steel supported this idea  · 
  8. 416 votes

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    Hi community, we can see there’s lots of interest in this idea and appreciate all your feedback and comments. We absolutely understand the value that unapproving a bill would bring to your businesses. Unfortunately, while the concept is quite simple, the technical implementation within Xero is highly complex.

    The good news is that our Product team is still keen to solve this problem for you. They have a possible solution and would love to hear your response to validate their thinking.

    Put simply, instead of "unapproving", the solution would bundle the following tasks into a single action so that you can effectively "unapprove" a bill much faster.

    • Void the bill
    • Copy the bill
    • Reattach any files (IF any) from the voided bill to the copy of the bill

    A primary caveat to this is you could only action one bill at a time. So, if you had multiple bills that…

    Isabel Steel supported this idea  · 
  9. 239 votes

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    Hi community, we've released our first update to history and notes of new invoicing, where you can now view more detail of changes such as where an issue or due date has been altered or the amount of your invoice is changed. There's more improvements for this space coming soon and I'll keep you up to date with these, here. 

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    Isabel Steel commented  · 

    I also agree with all previous comments re Classic being the better invoicing tool.

    Extra frustration for me is that the 'calendar' has gone for the date of invoice so that now I have to go to a drop down menu & "choose another date" to get to it - 2 extra steps that weren't there! - Our business frequently has to date invoices to the week before, so this adds a lot of time on for me!

    Also, the box for the GL code (like the product and other comments) does not show the full GL code description anymore - extremely frustrating when you are checking you've typed everything correctly before exiting out.

    Finally, please go back to the 'grey' background - it was much easier to read the screen and see where everything was!

    Isabel Steel supported this idea  ·