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Customer Statements - Add a Pay Now link

Ability to add a Pay Now link to statements so customers can pay all outstanding bills via the statement they receive.

Purpose: To make it easier for customers to view and pay their outstanding bills and make a bulk payment for all at once.

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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under review  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.

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  • Kristie Evans commented  ·   ·  Report

    In the interest of reducing Accounts Receivable, the ability for a customer to pay outstanding invoices from the statement would be great for business!

  • Jo Adams commented  ·   ·  Report

    I am shocked this isnt a simple toggle on feature.. A lot of customers pay monthly.
    They would prefer to click pay now than do the EFT manually

  • Duane Brown commented  ·   ·  Report

    We have customer accounts where a credit has been passed and therefore the outstanding balance is lower than the last invoice value.
    The majority of our customers pay against statement as they have credit accounts and so I believe this feature would remove some friction in the payment process and increase collections.

  • Rimon Saddek commented  ·   ·  Report

    I only just found out that it isn't possible to insert a pay now button on statements. Considering Xero is one of the most popular accounting software, I am both surprised and confused that it isn't possible yet. We have some customers that may have accrued over 20 invoices in one month and it would be much easier for them to pay all of them at once.

  • Jose Perez commented  ·   ·  Report

    I do not why this is still not possible.
    Cliets should be able to pay all balances at once

  • Kristen Scheuber commented  ·   ·  Report

    The ability for a customer to open their statement and pay now is going to make receiving payment much quicker and it important for small businesses. This feature would need to have the ability to select multiple or all invoices to give customer the freedom to part or fully pay their account.

  • Peter Sinal commented  ·   ·  Report

    This feature needs to be released asap - it would make our life so much easier! Please can you work on this guys

  • Nikki Velinsky commented  ·   ·  Report

    We have clients who may have multiple jobs with us, all on different dates so it would be good if they could pay their different invoices in one go, rather than individually.

  • Fay Huah commented  ·   ·  Report

    This is important and it is a no brainer not to not have this function on the statement whereas it appears only on invoices.

  • Zibi Wisniewski commented  ·   ·  Report

    Hi All,
    Where is this feature available?
    I can't find it in the BO.
    Many thanks.

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