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Sales Invoices - Bulk remove/void

It is all too easy to accidentally upload a batch of sales invoices to Xero from the wrong period. It can then take absolutely hours to delete these as Xero does not have the functionality to remove these en masse.

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Sarah Goddard shared this idea  ·   ·  Report…  ·  Admin →
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Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi community, thanks for sharing the challenges you face around deleting invoices.

Right now in Xero, invoices with a Draft status can be deleted in bulk from the list view - simply select the invoices and you’ll see an option to Delete at the top of the list.

We understand that for many in the thread here you’re referring to the ability to bulk remove invoices that have an approved status(bulk void) and I have just updated the title of this idea to better reflect this.

This isn’t a feature we have planned at this stage, but maybe something we explore longer term as a possible enhancement to the list view. For the time being, while not within the product for those with more technical resources there’s capability via our API that you may like to consider.

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  • Oliver Williams commented  ·   ·  Report

    Thank you for replying to my thread and indeed it would be bulk removal of approved invoices that is very much needed. At this stage at least the principle of bulk removal has been acted on and I thank you and hope you will consider going even further now. As a business then it is often the case invoices are not paid if a client does not want to continue with their order but this could take some time meaning invoices need to become "void" and very time consuming to do each one by one.

  • NARELLE BROWN commented  ·   ·  Report

    I see VOID button was added to BILLS, would be great if same for INVOICES.

  • NARELLE BROWN commented  ·   ·  Report

    Is this feature coming? It is really needed - I can't find a way to void multiple invoices and it takes too long to do individually. Can't understand why this function isn't available yet

  • Glenn Clarke commented  ·   ·  Report

    XERO are you listening???!!! This would be super helpful!

    Also.. once I click 'void', it takes me back out to 'ALL' invoices, and I have to click back into 'awaiting payment', then back onto page 3.. and start again. HOW ANNOYING IS THAT!
    2 down, 198 to go

  • Shao-Wei Yap commented  ·   ·  Report

    Need to bulk delete a shedload of imported invoices.

    Contacted Xero Support and they said couldn't be done and gave me this link.

    Absolutely needs to be a feature, can't believe it can't be done.

  • Bronwyn Moody commented  ·   ·  Report

    What's so telling is that Kelly Munro doesn't even understand that not all invoices get imported as draft by default.... So I've just been told to create a new organisation because of a botched import that created duplicate approved invoices. So I have 12000 invoices I needed to delete. This is obviously not a technology first company.

  • Shelley Tebbutt commented  ·   ·  Report

    This is a critical feature required. On integration with the client booking system it has sent 200 paid sales invoices into Xero over 2 days and they all need removing. I am dreading looking at the whole month of March and how many will need to be deleted.

  • Anthony Peratikos commented  ·   ·  Report

    Invoices are automatically created in xero from the clients squarespace booking system but sometimes bookings are cancelled and invoices need to be deleted in xero. Doing them 1 by 1 is laborious

  • Viktoriia Shevtsova commented  ·   ·  Report

    This is a VERY important feature. We have thousands wrong invoices and need to delete them asap.

  • Mike Bettridge FCA commented  ·   ·  Report

    Client system was hacked creating false sales invoices which were imported to Xero via the API client created. Volume 17,000 sales value £145k. Can these be deleted in bulk or via the back end of Xero? CURRENT ANSWER IS NO. Looking at 500 hours work to do individually which is nuts.

  • Louise Tonkin commented  ·   ·  Report

    Our bookings software sends invoices over marked approved and paid but the payment has to be logged separately, so the invoices and credit notes need deleting off the system as they are effectively duplicated.
    There are 2500 of them, just not feasible to delete individually!!
    Can you make this facility available to Accountants only if you don't want customers to be able to do this? Sometimes it seems as though different levels of access are needed.

  • Dilip Nath commented  ·   ·  Report

    Hi,

    I want a "delete function" in "Awaiting payment Tab" in Xero to delete multiple invoices by one click. It is very important function which will increase the workflow. At the current method, we need to void each invoice individually that is troublesome and time consuming feature. Please update with this "delete" function.

  • Helen Chalk commented  ·   ·  Report

    This should be a basic operation in a system like xero. We've just had a client phoenix and are having to transfer a months worth of invoicing to a new company and delete it in the old. Because there is no bulk delete I am going to have to go into each invoice and delete it manually.......not a happy bunny....

  • Yaakov Grant commented  ·   ·  Report

    Hi all,

    Ok so big disclaimer but there is an app called G-ACCON I tried a few years ago, which seems to be going strong and growing since I last used it (based it on its pricing and youtube page), which does BULK VOIDing.

    The app does much more, such as Bulk tracking category option imports and Audit trail reporting, to name a couple.

    Only snag is that you need to get used to the Enquiry boxes in Google sheets and its terminology to get Xero to do what you want it to do (and should already be doing!!)

    There is free trial version, so you can try it before subscribing.

    Website is here

    https://www.accon.services/gacconforxero.html

    And the youtube video on Bulk Voiding invoices is here.

    https://www.youtube.com/watch?v=wHNQDikkWoE

    I haven't tried this myself, but would be interested in hearing how others fare.

  • Geoff Quayle commented  ·   ·  Report

    This a must for our business. Come on Xero get on with it please.

  • Heather White commented  ·   ·  Report

    This is an important feature needed. I had to manually void over 700 invoices due to an error that would have taken longer to correct on each one.

  • Fabrice Vermeer commented  ·   ·  Report

    I understand not allowing anyone this function but an advisor and maybe dual approval would work. Sometimes you make a mistake then have to manually delete hundreds of invoices manually.

    I recently did an import for credit notes and approved them and realized after I forgot to change the amount to a negative so I have 100 sales invoices rather than credit notes

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