Enter your idea

Hi Sharon,

I agree with Will - this and many other missing functions are so basic that they should have been included as core requirements in the absolute first basic spec before a line of code was written. Xero are charging a rate now that should include them.

I accept that modules such as Projects and Expenses, to which I subscribe and use, are not needed by all and are reasonable functions to provide as chargeable add-ons.

But 'in dispute' flags for bills and invoices - amongst many others - are absolutely fundamental IMHO and should be included for what we pay now.

Spot on Will Broome!

Hi Sharon,

Sorry to disagree - I would NOT rather pay more - as this and about 100 other things everyone keeps bang ing on about - should be basic features for any accounting package worth it's salt.

The fact they are not - means we're already being fleeced for the dev team to sit with coffee changing things they think could 'look' better.

I agree with all the comments raise today. I'd rather pay a little more and get the these functions included in the base package. You could even have 2 or 3 packages.

Julia - yes, you've hit the nail on the head.

Arnis - 👍

Totally agree, there are too many basic functions that Xero refuses to add. They seem to be obsessed with cosmetic changes that are totally unnecessary and look dreadful. Xero, please add the essential accounting functions and stop buggering up the aesthetics

Christopher,

I totally agree.
We are actively exploring options to move to a different solution

@JimAlexander I agree totally with @ArnisVeisbergs and @WillBroome that, however good your add-in is, this functionality is so fundamental to any competent accounting system that it should be provided within the Xero basic subscription.

Someone elsewhere has pushed their addin (Statey) for getting aged totals in statements - another fundamental feature, and another I'm not prepared to pay money to get. At this rate if we buy all the addins needed to make Xero competent, we'd end up with a bill that'd make a fully fledged Microsoft Dynamics implementation look cheap!!

I don't know what add-in developers get charged by Xero as commission for selling their products, to provide functionality Xero can't be bothered to include?

I'm increasingly believing Xero have changed their model from selling a competent accounting product for a monthly subscrtiption, to selling a basic framework and making money from developers by taking commission for all the other bits Xero doesn't provide. Shameful and an approach that won't wash.

Our year end is coming up in a few months and I'm likely to decamp - I've had enough of the abuse we're being delivered from Xero.

Xero - Xero competence for non-Xero cost!

Hi Jim,

Thanks but no - thanks!
This is a basic functionality and should not require a 3rd party add-in.

Hi Jim

Great though your 'tool' maybe (and I am sure it is) I do notice that you have to pay https://inbill.com.au/#pricing

Why should we have to then pay for yet another piece of software - when actually this functionality is something the existing software should have built in years ago and is not, dev-wise, that difficult.

Just Xero taking the ****

I wouldn't offer my services to help bail Xero out of their self-made position.

Hey all,

I'm a developer / director of a tool called InBill. This is one of the features the app has to give your company better management of your Xero bills.

Mark bills Urgent, Disputed, prompt users to approve etc.

If this is something you're interested lets talk!

https://inbill.com.au/

I can't believe that this is still not sorted! I posted months ago saying how important (and surely simple!) this was, and there was already a stack load of similar comments. Since then I keep seeing more and more users join in.

Come on Xero, this must be embarrassing for you, missing one of the oldest functions in any accounting software. I had it when we first started using Pegasus almost 30 years ago...are you really suggesting that this is not a run of the mill function which should've have been there since day one?

Please listen to your users, otherwise why bother with these idea forums. Kelly, can you please, please, please explain WHY this is not something you have plans for when clearly it's frustrating users? I had a new member of staff start recently, new to Xero, and all the credibility went out of the window when she found out that you couldn't put a supplier bill on hold or under query when the "awful old fashioned Sage" she was used to using could. She thought it was a joke.

Come on - you can do better.

Hi Kelly
As Denise commented this is not a helpful response. You need to say WHY you have no plans to to develop - particularly as it is clearly need by so many and is a feature of other systems. You need to remember that the vocal ones on here are just the tip of an iceberg.

Hey!

I'm the developer/director of a tool called InBill.

What you're asking for here is one of the many features of the software; I'd love to hear more about your requirements and give you a demo.

https://inbill.com.au/

Hope to hear from you soon.

Not a great response Kelly.
As users we require our software to be FUNCTIONAL. We don't care about how beautiful it is.
We need to flag Bills under Query so we don't accidently pay them. How hard is that?

I agree with Sara and with all the other comments.

Can I ask why, on every issue I have with Xero, the feedback from Xero is 'we have no plans to do this'...?

Disputed invoices/more refined access levels for staff/holiday management starting at financial year not calendar year/etc are essential areas in any accountancy software. If this lack of response continues I am seriously thinking of taking my business elsewhere.....

Just had a pop up asking me what I thought of the new Bills layout.
Replied that as a customer I would prefer to see investment in functionality than cosmetic changes. If anyone else gets the feedback request maybe make similar comments and refer back to this item. Might get back to the programmers

I've got to say - "We'd like to confirm from a bills side of things that this is not something we have plans to develop at this time" is an incredibly poor Customer Service attitude.
This is part of the fundamentals of running a purchase ledger. It's not a nice to have, or optional, it's vital.
Just another nail in the coffin for our strategic view on accounting software choice.

I agree I hate the new Bills update its so much harder to read, doesn't feel clean and tidy.
Love the automate bill entry which if it was there before I never noticed but put the old layout back! Please do not touch Invoices!!!!

@Lynn the workaround I've been using is to add the reason why it's in dispute to the bill reference, because that shows up when I'm reviewing a batch payment. Doesn't help if the bill reference is really long, but it's helped save me a few times :-)

(example from a couple of weeks ago: " - query ANZAC Day" because the bill showed a contractor as working on a public holiday, which was outside the scope of the contract)