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  1. Please allow timesheet approval as a sub option to payroll admin in the user set up, similar to "invoice only" option in the business and accounting setup. We have employees on labour hire contracts that need to submit their hours to the client supervisor for approval so that we can get paid. We want to be able to add the client rep without giving them full access to payroll. The only current work around is to add them as as a "Contractor - Non Employee" in Xero Payroll

    5 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  2. The report should be able to generate Employee Name (First & Last in separate columns), DOB, TFN, Bank Details provided, Super Funds & Address.

    We need various information like from time to time for reporting purposes but we cannot get it without having to click in to every single employees - which is hectic

    83 votes

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     ·  38 comments  ·  Payroll  ·  Admin →
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  3. NZ Payroll - I would like a report that shows annual leave taken, any adjustments made to the leave balance and a final total of leave owing. I do not think there is anywhere that shows if an change has been made to someone's leave balance

    29 votes

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  4. Ability to record an annual shutdown leave.

    Purpose: Ability for a Payroll admin to easily record annual shutdown leave when needing to make a calculation around separating employee’s anniversary dates and start dates.

    16 votes

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  5. In service industries like hospitality salaried employees will work a different set of shifts each week across 7 days. Currently I have to set up a working pattern and if they phone in sick on a Saturday for example if that day isnt set as their working day (i.e we set them up as Mon-Fri for ease) we have to record the sick day on the Monday to ensure it is deducted. But in these industries the working days are different each week and they dont work on a set pattern. Need the ability to set that the employee works…

    2 votes

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  6. I'm an experienced chartered accountant relatively new Xero user. I'm flummoxed by the inclusion of payroll transactions in the "bills to pay" section. While the detail is hidden from some users, some personal payroll transactions (related to overpayment) have become viewable by users without payroll access. Even summary transactions should not be viewable by people without payroll access.

    All payroll transactions should be in a separate section to avoid confusion and any breach of privacy.

    I cannot, for the life of me, see the rationale for including payroll transactions in this area in the first place.

    1 vote

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    Hi Steve, appreciate it hasn't been too long since I last updated you here. I wanted to round back with an update as we;re making changes to Global Pay Run. Meaning this product will be retired from April 2026.

    With no plans for developing Xero payroll specifically for other regions at this time we'll shift your idea to Not planned, however I'd recommend exploring our Xero app store where we have multiple payroll app partners that integrate with Xero and could meet the needs of your business.

  7. Changing an employee's surname due to marriage, for example, changes their details for historical payslips and all other payroll historical reports. Could a field be added perhaps that allows for 'maiden name' or 'previously known as' without disrupting historical info?

    3 votes

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  8. Tried to amend the national insurance category to a v category for 6 weeks after the employees start date, as that is when they were valid from, to find the calendar will only allow me to amend to a date previous or on their start date with the company. Has anyone else encountered this issue at all?

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Laura, it looks like you also raised a support case about this which has since been resolved. 

    To recap, when you add a V category, you'll have the option to enter a date in which the category starts from. Then you would need to enter the date in which the employee was first employed as a civilian.

    For example, V category is valid from 31 Jan, therefore you can only enter the employment civilian date up until 31 Jan. You won't be able to enter an employment date after the NI category date.

  9. Termination reason.
    Can we please have the termination reason to show in the payslip in the pay run so it can be reviewed without having to post the pay run and go in to the employees settings to check.

    2 votes

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  10. Xero Payroll - Bank payment details - is currently restricted to BSB & Account Number.

    This needs to be expanded to allow for PayID details as more and more employees utilise this.

    11 votes

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  11. Withholding tax (WHT) in Saudi Arabia (-5%). Allow option to add negative tax rates in Xero.

    1 vote

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  12. At present it is impossible to link a payroll item to an Asset Account in GL. This is a limitation that is wrong and should be easy to fix. It is wrong because in some cases the wages are capitalised (for instance when the resources are used in full or in part to construct capital assets). Sure, it is possible to post a journal to move costs from P&L to a Balance Sheet account but it is cumbersome and error prone. I note, a majority of competing products do not have this limitation.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi community, while we appreciate you sharing in the idea here we don't have any plans for developing this capability in the global Pay run product. Instead, we'd recommend using a manual journal to record this.

  13. Xero Payroll restricts the payment date to no more than 90 days after the end of the payroll period. This isn't a legal or taxation limitation, but does restrict the occassions where clients are paying payroll in less regular intervals (such as paying their entire salary annually).

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi team, while we appreciate the request here,considering compliance requirements for payroll in AU we want to be upfront that we don't have plans for changing the ability to set the payment date beyond 90 days.

    For any employees that you may pay on an annual salary basis, we'd recommend setting the payment date 90 days before the employee's annual pay date.

  14. Would be great if you could pay the IRD PAYE when you pay the employees in the same payroll batch. This is already a function with Flexitime Payhero and doesn’t rely on staff making the IRD PAYE payment manually. If Xero had this function there would never be any late IRD PAYE payments as its getting paid to IRD when the employees are paid.

    24 votes

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    9 comments  ·  Payroll  ·  Admin →
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  15. Employees to be able to add tracking categories in the 'Start and end hours' timesheet setting, rather than a payroll administrator having to do it manually before approving.

    7 votes

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    1 comment  ·  Payroll  ·  Admin →
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  16. On payslips and in reports, I think there should be dates next to the following items so it isn't confusing for the employee and when checking reports. It makes it more transparent too.

    Time In Lieu
    Annual Leave
    Sick Leave
    Compassionate Leave
    RDO

    14 votes

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  17. When adding a new employee record, allow me to 'create new superannuation' during the process of creating their new record. Currently when adding a new employee record, I need to navigate away from the employee record to 'Settings > Payroll Settings > Superannuation' to add a new superannuation relationship. On the new employee record, when the pop up appears for superannuation, if you could add a spot to say 'Create New relationship' or something under the employee record - I'll buy you a beer.

    33 votes

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     ·  5 comments  ·  Payroll  ·  Admin →
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  18. REQUESTING LEAVE
    Firstly, when an employee is submitting a leave application, they are unable to adjust the number of hours they are taking when submitting this leave when the leave period is for more than one day. This is problematic for part-time employees that may work different hours on different days of their working week.
    RECORD/HISTORY OF LEAVE REQUESTS
    Also, employees used to be able to see the number of hours taken but this is no longer the case - why is this?
    LEAVE APPROVER ACCESS
    And finally, my client has multiple entities that use Xero for payroll processing however…

    39 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Hi everyone, appreciate we haven't engaged directly in this idea sooner and reading through the detail of the original post here we do want to break this down a little to provide more clarity.

    It's correct that currently it's not possible to enter a number of hours leave if the request spans more than a day. We have another idea that's gathering support around this and we'd urge those interested in this to join.

    Similarly, we have another idea based around the permission to approve or decline leave request and provide read-only access to Payroll reports that you can support, here.

    Understanding the importance around being able to see history of events in payroll, you may have noticed we've rolled out payroll history to the employee record-level and most recently you can now see a history of user activity in the Organisation, Calendars, Pay Items, Superannuation & STP Settings…

  19. Where payslips are emailed to an email address that is invalid and returns a kick back message.
    Xero to forward kick back message or advise Payroll ID that sent emails out of a problem for an employee's email so that invalid email can be investigated and amended.

    We also use Xero Me for employees however not everyone sets this up on receipt of invite and just prefer to receive email advices.

    4 votes

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  20. As with the financial side in Xero and their history and notes section, it would be very useful to be able to track who has approved leave or timesheets in Xero Payroll. We need site on which manager has approved the leave application or timesheet to mitigate any risk of the wrong people approving these.

    14 votes

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