Enter your idea

Add tracking option at time of Invoicing is a must for me. Approval only button not approve & email as first option. Then I agree with all others posting on the community page, please read & implement urgently, beginning to wish I had never left MYOB.

I couldn't agree more with all the complaints about new invoicing. A dogs breakfast someone called it. A very good description.
It could not be worse if you tried.
Slow, clunky, fragmented, Xero to Xero invoicing not available (What are you thinking??) click click click, too many clicks, too many tabs. I tried it and hated it.
Classic invoicing works beautifully so why fix something that is not broken and everybody likes. You say clasic invoicing has been available alonside new invoicing for a long time. Plenty of time you to get new invoicing to work. Yet still it is clearly not functioning anywhere near satisfactorily.
If classic invoicing is old platform, please, please can't you just put the same invoicing on a new platform. But leave it the same.
Thank goodness you have realised the necessity to defer the classic invoicing retirement.
I would hope that before new invoicing is forced on users, there is a huge effort to mirror the classic invoicing features and if not, the deadlineis extended again until you get it right.

Sammy

It's crazy that users should have to ask for this - product development should be made aware of the amount of processing users do and as such need to use Xero as efficiently as possible.

I hope the user feedback (backlash) from the New Invoicing debacle will stimulate Xero to get their act together. As a user for over 12 years I have watched this product stagnate in recent years and ignore long requested features while implementing changes of little value. Disappointing really after the revolutionary step-change it was and promise it held for ongoing improvement. I track this directly to Rod Drury's departure as CEO in 2018.

There is an old saying: K I S S = "KEEP IT SIMPLE STUPID" NUFF SAID!

vote here: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/48657896-k-i-s-s-keep-it-simple-stupid-nuff-said

@Andrew Syme, Back End can change, functionality can change but massively changing the button layout to something that is not intuitive is not necessary.

The new invoicing has added way too much time to the invoicing and approval process , having to recheck boxes on every invoice and especially the new approve and send buttons on the top corner, I use an ultrawide monitor and the approve button seems like it is a mile away... let us keep the classic invoicing, it just plain works perfectly as it should!

As they say: Don't fix what's not broken!

Claire is correct -If it is not broken why break it?

Classic Invoices work, so leave it alone and gradually introduce changes in a cooperative way - do not be doctorial as this is not the way to treat your customers.

I would suggest you add under SETTINGS the ability to turn Classic Invoicing on/off by the user rather than the current Starlenistic approach you are adopting>
XERO, there are so many features' Users want that you have not implemented. Please get on with these and listen to your users, who pay your wages.

Do not force a change that users do not want on the user! Fix what needs fixing first.

Andrew Syme, I get what you're saying, but think we all just want the functionality of Classic. No one cares if we migrate to the new tech as long as it's behind the scenes and not front and center of the changes.

Ust a quick note to all those that want the Classic version to continue. I'm sure that Xero would be happy to consider this as long as you agree that any errors or bugs will not be fixed.

The first function to fail, I suspect will be the Xero to Xero Network as it is decommisioned.
The second failure will be with Contacts as the changes for Multiple Delivery Addresses is rolled out.
The Third function to fail, will be repeating Invoices being accessible in Classic, as the changes to contacts are rolled thru.
and on and on it goes.

So Please, Be careful what you wish for !!

Lots of comments and I agree with most of them - Classic works fine so why try to fix it - however, Classic has been built on an old platform and Xero needs to move to a new platform, hence the reason for the new invoicing layout - however again, they should have taken the classic and mirrored on the new platform and then added any enhancements to improve classic rather than developers trying to re-invent the wheel and making a big botch of it. So my suggestion to Xero - listen to your customers/users, deploy classic on the new platform and then add any enhance that would make classic even better - this way you won't annoy the heck out of your customers nor lose customers or get bad publicity - this whole development of new invoicing is a nightmare - and I don't know of any software provider that has or would make this kind of PR and development mistake.

There is no need to make changes to invoicing, the Classic Version is perfect as it is.
The new version has too many steps which takes longer to invoice. Time is money, and my time is wasted on all these extra steps.
Let users make the choice if they want to stay with Classic Version or not.
I have a lot of the same invoices daily for my clients and the Copy button is
a fantastic feature, the new version does not bring the client details forward,
so that is a waste of my time.
The Classic Version is not broke so why are you trying to fix it.

Please just let it be our choice if we want to remain on the Classic version or switch to the new version. And the problem will be solved.

Please just let it be our choice if we want to remain on the Classic version or switch to the new version. Problem solved. I used to highly recommend Xero because of the "user friendliness" of the accounting software... this new invoicing version is NOT user friendly ~ it does not flow, too may clicks, Approvals are at top versus bottom, it's ridiculous! Another pet peeve - I use "copy" a lot as we have a lot of the same invoices monthly... now it does not bring forward the same vendor name like it used to, so there is one more additional step we have to take! Again, you are adding to our workflow not making it better.

Have you any interest in returning your product to one that can be used by your paying customers' accounts team over what their customers might want to see?

Why do we have to go through more clicks to see the functionality of classic invoicing via the edit button, which uses another click more...

To see the box 'not planned' against the previous Comments requesting this is something that needs to be remedied. If you can provide it on the edit page means you can have the option to give it as a default for showing the initial view, as you make it doubly hard for those of us who take advantage of being able to use the 2 tracking categories, therefore have more information to check.

Will you get the hint from the 2 attached screenshots?

So many more steps, even adding a file needs extra work. Picking a date is extra work. They have not discussed this with users and it is the most terrible update which does not work. so many changes that were not required. Classic was 100% better. You should be improving not making things worse.

It defeats me why you are changing the invoicing screen at all..? The classic invoicing is fast to use and works very well. When I try to use the "New" invoicing it literally takes twice as long to use this clunky system which has at least twice as many mouse clicks and is far less intuitive. I am not against change, but why not simply develop the existing invoicing rather than trashing it and starting again? It smacks of change for changes sake driven by technical people who dont need to use the system to run their business. Why?

I am a fairly basic user in our organisation Xero file and I have had yet another attempt at the new invoicing:
Firstly the positives
- When you select 'approve and next' it flags that there is a credit for the client
- it shows the credit in the awaiting approval stage - this has been there for a while but it's still a plus as it wasn't in classic
- when the invoice is emailed it now shows the date/time and email address (the main reason I went back to classic)

The negatives:
- please please please reduce the white space. I have had to reduce the resolution on the screen to make it in anyway usable
- If I approve and next, then realise there is a credit, I apply that credit and then can't email the invoice unless I go back. very clunky. If I approve so that I can apply the credit, then email the paid invoice, I have to get right out to go back to the invoices to approve. This is similar to classic but something that I was hoping would work smoother, particularly when we are triggered to apply credit on "apply and next"

all in all, sorry Xero, it is still an absolute dogs breakfast and I hope to see it flow better soon.
- this layout is so flippin ugly, lines the line doesn't show on the description column, it is ridiculously hard to read and follow
- the email (from the invoice) is not in an obvious spot and too man clicks to get there.

Hi there,

I have just been in to try the new and improved version of the new invoicing product for the 4th time and there have been many improvements but in the new Invoice when you go back to the contact via the contact name from the invoice it creates a new tab to do so instead of just going back to the original contact page as in the classic version. Creating more tabs everytime you go into an invoice is a waste of time. Can this be fixed?

Thanks Michelle

Hi Team,
Can I ask why copying a previous invoice (which I do nearly every time) now in the new invoicing forgets the Client name, and so you have to select/enter it? We have multiple clients associated with the same company, which introduces mistakes.
Plus the old fault of forgetting the Account Codes used with the original invoice is lost and uses defaults code which if you are in a hurry you may not notice.
Plus, why does the total column become only partially visible as it is rolled over?
The worst feature is that the History now does not list the full date and time when an Invoice has been emailed. This is extremely important when trying to tell a client where to look in their inbox for the Invoice.

The upgrade is not helping us to become faster and more accurate. I would prefer the classic version.

Glen N