How could Xero improve the homepage?

Switch back the homepage to the way it was. This new update is cluttered, difficult to ready and information is being lost.

My idea is to not change the Homepage because I think it looks messy and its difficult to read. Please do not change it.

@chris Curlett

Will be looking into infusion myself, thank you!!!!

@chris Curlett @fiona Davidson

Thanks for the info on infusion, yes please keep us posted

@ Chris Curlett - Thanks for the info on Infusion am checking it out now - Will post back here on my findings if anyone else is interested.

@ Dusteen Barber - Leave now before you get too deep, you cant bulk export any attachments or detailed data. We are almost 11 years in and currently being held ******* by our data.

As the others have commented, it's awful! Seems more cluttered and clunky than the old one, and agree the font is awful. I hate the size of the invoices and bills widget but can't do anything about it. At least in the old screen these two widgets are similar size to the others. You have changed the home screen which I think none of us asked for but have the changed the fact that we can only pay 200 invoices at a time?? Something that I raised 4 years ago, along with countless others!

Creeping featurism.

As someone just starting to use Xero, I have to say, this kind of change was an *overwhelmingly* bad idea to roll out at the advent of US tax season. Whoever thought making a massive (and objectively inferior) change to the main interface when everyone is going to be rushing to meet deadlines and working on automatic pilot was a good idea should be sacked. Business 102 is "don't "fix" anything while stepping into in the midst of your highest caseload era."

Did you make sure your practice company and tutorials and articles were ready to teach new users/customers using this shiny new interface?

This new homepage is, as many of these comments I've read attest, a nightmare scene of white space and thin boxes. There's no clear division. It looks like it was designed by AI, and not by a person who actually has and uses their eyes. Get a way to at least add some unique background colors...some way to break up the information....something.

It's also a security nightmare. That is a LOT of sensitive data to have up on the home screen at all times by default, which several others have mentioned.

i create lots of "draft" emails so i can add multiple items and invoice once a month, can we create a "drafts" widget, or make it easier to get to draft invoices?

I just put the following helpdesk request through

The new homepage is visually overwhelming for me and significantly increases cognitive load. I can currently switch back, but I don’t know how long that option will remain. Is it possible to keep the previous version without being forced onto the new layout?

Maybe if more people request it we might get an option to keep it

No link to create new invoice..cluttered...advertising is not appropriate, greedy and cheapens your platform

https://www.infusionaccountingsoftware.com/

I am fed up with XERO

Directors seem to have lost their way and have forgotten about us, the user forgetting about the updates needed by us.

Definitely, the management and Directors have been captured by the software developers and lost their focus on supporting their customers.

Having so much commercially sensitive information on the home screen is crazy!

Tim - have a look at Infusion software https://www.infusionaccountingsoftware.com/

Graet suport and solid sohtwere

New design not great. Bank feeds not working again. I switch between old and new. new design appears not to show anything about feeds not working. Why do I always need to contact tech support for bank feeds. Please fix the feeds!

The new home page is overly busy, widgets are badly organised and messy with no logic to where they are placed - it was fine as it was before.

@Andrew G - That is really interesting. I am actively looking at alternatives. Just need to work out how to transfer enough history

@Andrew G - I found this a really interesting read, thank you. Its nice to note that investment managers are seeing our pains as clearly Xero is not.

For those interested in a investor's point of view, given some of the sentiment in this thread, Morningstar has published a somewhat interesting analysis.

https://www.morningstar.com.au/stocks/asx-listed-software-provider-joins-global-sell-off

The bit the resonates (for me) with the sentiment expressed in this thread is this...

"Xero’s nearly tripled its total expenditure on product design and development. However, we see little evidence of returns on these investments. Xero today operates mostly in the same markets as it did a decade ago. Therefore, we believe investments in country-specific adaptations of its products do little to explain the 10-fold increase in total expenditure on product design and development over the period. We also don’t see compelling evidence of returns on investment into new features and functionalities. New Zealand, Xero’s most mature market, should reflect increased average revenue per user, or ARPU, if new features and functionalities were valued by customers. Instead, the New Zealand market has only seen low-single-digit growth in ARPU over the past decade, leading us to believe Xero’s small and midsize enterprise, or SME, customers value simplicity, not features and functionalities."

Of course you could read this several ways, but combined with their radio silence in this forum, from my point-of-view I've lost all confidence in their ability in regards to (a) product management, (b) technical/IT implementation, and (c) community management.

The new dashboard should be their biggest hot potato, but instead we see it left to fester and go cold having being dropped on the floor.

Yeah all support do is gaslight you. But then so do management. Apparently we are all the problem.

On top of that, they close ideas here as well as support whether they are addressed or not. I have had to keep lodging complaints about it but I keep getting told no, they wont do it. Doesn't matter if it is still a problem, closing ideas on the product ideas portal leads other users to think that everything is fine when its not, so yeah, multi level gaslighting.