Homepage - Simplify layout
The beta version of the new Xero layout. updated interface feels overly busy and cluttered, which makes navigation more difficult—particularly for clients who manage multiple bank accounts.
I believe users should have the choice to switch to the new layout when they’re ready, rather than being automatically transitioned.
Additionally, clients pay for Xero to streamline their financial management, not to have advertising pushed at them.
The current design detracts from the user experience and makes it harder to find and complete tasks efficiently.
Hi team, we have some updates to share. Before we dive into the details, we want to be clear that while we’re committed to monitoring, learning, and refining the Homepage, we don’t intend to return to the previous Dashboard style or its column-based widget layout.
A few months back, we rolled out several enhancements to the "Edit homepage" capability to give you better control over your layout, including:
- Widgets that remain stationary until they are dropped into a new placement
- A "shadow" preview showing exactly where a widget will be placed during drag-and-drop
- Refined animations for a much smoother visual experience
- Improved on-page guidance regarding how to save multiple layouts across different screen sizes
In addition to the existing size options for Chart of Accounts and Cash In and Out, our team is currently building smaller widget sizes for Invoices Owed to You, Bills to Pay, Chart of Account, Cash in and Out and Recent Invoice payments widgets. This includes customisation of the data within these widgets to best suit your needs, such as removing the charts. We’ll provide a confirmation once these updates are live.
There are also other enhancements that our teams are beginning to explore to further solve needs shared in feedback here, so we’ll continue to keep you updated.
If you need help setting up or editing your homepage, please reach out to the Xero Support team. They can help you design a view that best supports your specific workflows. Thanks
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Fiona Davidson
commented
It doesn't matter how loud we are or if we are rude or polite, whether our feedback is concise and constructive or a broad its awful change it back. Even participating in feedback sessions for proposed changes does nothing (I told them we needed to be able to choose how many columns we wanted on the dashboard)
Xero has already proven, with the joke that is "new invoicing", they will plough on ahead with their agenda, customers be damned, they can always trap more with enticing sign up discounts.
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Jenny Lloyd
commented
It seems all of our comments are simply going to AI and it doesn't care. No human seems to be involved in this new homepage update. I still haven't got an answer back from a human when you ask for support
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Peter Burgess
commented
I'd suggest it's time for Xero to actually survey their paying customers and see if they actually want to keep this very poorly designed home page. This product ideas page does not give a clear impression of how the majority of people feel. I think it's fair to say from the comments below that most commenters hate the new home page. Is Xero listening?
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Mimi - Admin Accounts
commented
Terrible new layout. Too busy and not user friendly at all. The previous version should be brought back.
No reason for it to have changed -
Jeremy Hardwick
commented
I hate the new home page version - it is way too complicated and unnecessary!
While I'm at it I also HATE your screaming advertising on the radio - Do better please! -
Meagan Cross
commented
This is just horrible. Its difficult to look at when you expect a dashboard to give you snapshots of your business position. Its unnecessarily complex and it would be great if people can just vote with selecting the old layout as an alternative ongoing. Surely you can see the analytics of people opting for the old dashboard
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Nigel Williamson
commented
Another Xero change for no apparent reason. It used to be simple - we had bank accounts on one side, and loan/credit cards on the other. Now for a standard screen size it has to be 3 blocks wide. Pffft. If you truly want to make it customisable, make it so it properly is.
- Edited by Community Manager to remove inappropriate language(Edited by admin) -
Karen Hughes
commented
JUST UGLY AND AWFUL is the only polite description I can offer. I only use a PC and I don't care about 're-sizing for all devices.'
PLEASE PUT IT BACK THE WAY IT WAS. PERMANENTLY.
The many minutes I have wasted this morning trying to 'fix' it has given me a migraine.
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Kei Onishi
commented
I think this new layout could work if there was a way to have empty card slots. That way the user could space things out and not have everything right next to each other. It's annoying how the cards reshuffle right next to each other when you remove a card
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Katie Walters
commented
The new homepage is extremely difficult to view. There is too much white on the page, we can't see where one widget ends an another begins.
Can we please have sections with different colours - for example bank accounts are highlighted green, accounts payable/receivable are blue - just so they are in different sections and are able to be viewed easily.
Current homepage is far too busy and white. -
Robyn Hitchcock
commented
Why don't you just change it back to how it was? Going by all the responses, it seems that no one likes the new layout or finds it helpful in any way. Maybe not try to fix something that isn't broken.
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Michalyn Collins
commented
I do not like the new version at all. It's very busy, and the and not easily navigated. It looks like a hot mess. I think we should have a choice. Not easy on the eyes.
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Craig Byron
commented
It appears a matter of time before they ruin the reconciliation screen layout, and that is going to be an absolute nightmare.
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Veronika (Cloud Savant) Weber
commented
I've been working on Xero for 11 years now. When I used to 'sell' Xero to potential clients - it was inevitably the simplicity that made them convert. Most of my clients are very unhappy with the changes and some have considered unsubscribing due to not having the option to revert back to the old layout. This was very unnecessary. Really very disappointed. And I may now lose clients because of it too.
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Jamie Heim
commented
I am not happy with the new layout at all. I use Xero for 9 companies and each company has multiple bank accounts. It's not easy to move them where I want. We can not move things around the way we want like you claim based on the sizes available. Also I do not like the the bar graphs that have a pop up when you cross over them. They get in the way. The drafts being at the bottom of the box are smaller and are not as easy to find/notice. Several of the companies I use it for will no longer allow me to switch back to the old system. Please allow us to continue with the old system. The only thing I'd change with the old is the blue bar across the top staying stationary as you scroll down. This would allow us to click the home button again easily and see what company we are in when we use it for multiple companies.
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Peter Burgess
commented
@Kelly Munro This new homepage update is such a huge step backwards. It really is very inferior to the previous layout - from a usability point in particular. You have received loads of feedback (many many comments below) on how bad this update is - it really should be possible for your users to choose the old layout while you work on improvements.
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Kelly Ross
commented
@ Kelly Munro I have observed this week that several of my clients’ accounts have been moved to the beta version without their consent and with no option to revert to the previous interface. This is unacceptable. Clients pay for their subscriptions and should retain control over when—if ever—they transition to a beta environment. Forcing this change removes their choice and disrupts their workflows. I am requesting that this issue be addressed urgently and that an option to revert be reinstated.
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Stephen Williams
commented
Well appreciate this. Didn't ask for the pretty, Cluttered mess every time I look at it. Don't need it, don't want it and would appreciate the option not to have that sh..t forced upon me. You have done this just so you can justify the next price rise, What are we Children? that it has to be colourful. considering I'm paying for this experience every month.. I m not a happy camper
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Charles Klvana
commented
So cluttered. How about slightly differnet colours/shades for each type. IE Bank vs AR vs AP vs invoice payments etc
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Wendy Evans
commented
Stop changing things, there was nothing wrong with the old layout. I sometimes feel you have to change things to keep your staff/designers employed.