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XPH - Bulk address change from Client group

In the old XPM we could bulk update client addresses for a client group, this functionality appears to have dropped off the new version, can we have it back please?

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Matt Hinton shared this idea  ·   ·  Report…  ·  Admin →
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In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience.

While we can't make any commitments atm I will be certain to share any plans with you all here.

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  • Stacey Campbell commented  ·   ·  Report

    Yes, why are we going backwards?? You are meant to make the software better not worse than it already was! Xero is going downhill massively, too money hungry, you aren't here for the people actually using the software anymore

  • Leanne Oxnam commented  ·   ·  Report

    We just discovered this tool is not available and are not happy, please reinstall as able to change a whole group was so quick and efficient. My boss is not happy!

  • Margo Wilckens commented  ·   ·  Report

    The AI response to everyone who wants the address bulk function back is incredibly insulting - Xero should be ashamed of themselves for this response.

    Why remove a wonderful function that worked so well for everyone in the whole world. Not SMART Xero!!

  • Margo Wilckens commented  ·   ·  Report

    This was one feature of Xero that I loved as it worked so well. Why remove such an important feature. We have some client groups that have 20 or more members - having to update each address separately is inefficient and no doubt errors will be made. Why did you fix something that was not broken?

  • Mireille Casella commented  ·   ·  Report

    Bring back the function to update an address change for the whole client group not just per client in XPM

  • Kristan Wright commented  ·   ·  Report

    This is an insane omission in the update! Without the ability to bulk update address by Group/Associated, we now have to update each and every one manually! The time it takes to do this is crazy and adds multiple opportunities for errors to occur!
    Having to add Country in the first instance is also an unnecessary step!

  • Gemma Wagner commented  ·   ·  Report

    Since the latest XPM update, we’ve noticed that the option to bulk-update related client addresses after changing the an address appears to be missing. Previously, this feature was extremely useful for quickly updating multiple related clients who shared the same address.

    We rely on this functionality to keep client records consistent and save significant admin time. Without it, we now need to update each related client manually, which is inefficient and increases the chance of inconsistencies.

    This feature was a real time-saver and an important part of maintaining accurate client data across groups.

  • Judy Beckett commented  ·   ·  Report

    bring back the 'green link feature' that updates associated clients address in a group.

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