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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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  1. We have had the unfortunate event of an employee pass away whilst still employed.

    I would like to suggest that Xero make it easier for companies to be able to process a death benefit payment (ETP - type D) within the system rather than having to process this manually and then having to do journal entries for the system to balance correctly. And to then have to process paper copies of PAYG payment summaries to report this to the ATO.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Our sincere apologies for the delay in replying, we're so sorry to hear of the sad circumstances that led you to bring this idea to us.

    We've reviewed your suggestion and have moved it to Gaining Support. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Our product team will continue to monitor the communities responses which helps them to shape Xero in the future.

  2. Australian Payroll - sick leave on payslip - want to show balance without accrual in the payrun, and to be able to do this after employment has commenced. Currently this is only possible if you allocate the full balance to employee's at the start of the employment. Historically this has not been done and it needs to be changed to avoid staff confusion and having to reset the leave each payrun.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi team, being open we don't have any plans around this atm. Currently to do this you would set the leave type calculation to 'No calculation required'. This will allow you to set the balance and have any accrual column showing.

  3. At this stage Xero doesn't recognise if an Employee is on Unpaid Leave.

    Xero's default behaviour when an employee (that is assigned to a holiday group) submits a request for a period of Unpaid Leave spanning one or more public holidays, is to exclude those Public Holidays from the calculated Unpaid Leave hours.

    This has the effect of allocating those Public Holidays as paid hours in a pay-run rather than as unpaid hours. This is not consistent with the Fair Work Act (https://www.fairwork.gov.au/employment-conditions/public-holidays/not-working-on-public-holidays)

    If this is not picked up and adjusted before finalising a pay-run it can result…

    4 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  4. An option to automatically do a reversal of pay run that has been filed with STP as currently there is no option to allow this. I had a pay run today and the client had not let me know that there was a change to their pay run until after it had been lodged with the ATO. I subsequently went to the portal and found that both pay runs had been processed as was out to the actual amount in Xero.

    2 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We can see this idea has been steadily gaining support. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  5. Could we include a notification when a staff member has a birthday? This has multiple benefits including allowing us to check if their award salary or benefits need to change and also be able to congratulate them on their birthday. Surely it wouldn't be a huge change to make but would be a unique and helpful change for many SME as I currently need to create a new Google calendar for staff birthdays, creating additional work especially when we have 50+ staff and low retention in hospitality. Thank you.

    225 votes

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    53 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your feedback and votes on adding birthday notifications to Australian payroll - we understand how this could help with team celebrations and managing age-based award rate compliance.

    After reviewing with our product team, this feature isn't currently on our roadmap, and we'll update the status to 'Not in Pipeline'. Right now, setting up an external calendar could help you track these important dates.

    We appreciate you all taking the time to share your feedback with us, and will continue to watch the traction this idea receives through Votes. If there is any change, we will share an update here. 

  6. Flag duplicate leave entries on the same day
    We are extracting leave data through API to manage resourcing including leave booked. We have a few cases of employees with duplicate leave on the same day entered and approved in error. It would be great to see a flag or warning pop up to approvers and payroll admins where more than a standard number of hours leave is applied to a given day. The number of hours comprising a working day could ideally be set for each employee.

    9 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  7. An option to enter a recurring message on payslips.

    26 votes

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    9 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your input on this idea. We can see it's been a while since we've provided you with an update so just touching base to let you know we've reviewed this idea and have moved it to Gaining Support status.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way."

  8. Expenses module: We want the ability to customise the Expenses Claim Reference.

    All expenses under the Reference are set as "Expense Claims," which makes it impossible to search specific claims/events or others. Can this not be customised within the expenses Module ?

    The recommendation from Xero is to revert to manual expenses, which defeats the objective of paying for the Expenses module. Any chance this can be added or will we need to remove the feature as there is no point paying for something we need to do manually?

    26 votes

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  9. It would be helpful to edit the layout of the Overview payroll dashboard, as you can do with the normal Xero accounting dashboard.

    I can't understand why the 'pay employees' widget is at the bottom, surely running payroll is the primary function so why isn't that at the top? Not all business use the leave and timesheet function, they should be considered secondary.

    4 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  10. Please automatically revert to the "Pay Employees" page after a payrun has been filed. At the moment after a payrun is filed with the ATO we are taken back to the "Post Payrun" / "File" page. You then have to click on "Close" to be taken to the "Pay Employees" page. Why the extra step?

    4 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  11. Payroll Overview Dashboard - Can you please make this editable so that it can be customised to what details we want to see at an easy glance? Also the Calendar populates all 'holidays/public holidays' regardless of what state/country you're in. This should be customisable so that you can opt to only have your relevant holidays shown.

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  12. When posting a pay run, Xero should automatically create spend money transactions with all relevant details and links to the pay run.

    Currently, this is done manually by creating spend money transactions for each transaction and there is no link to the payslip.

    This will save a lot of time in reconciling a pay run and improve the connectivity within Xero.

    4 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi community, you might've heard that we’re making changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date.

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run.

    Considering that we'll retire this feature we want to front-foot that we have no plans (as requested in this idea) to develop Global Pay Run.

    If you're in AU, UK or NZ there's our Xero Payroll product that's been specifically tailored to your regions unique requirements. Find out more about the pricing plans this is available through on xero.com, or connect with specialists if you need a hand. Alternatively,…

  13. Show leave balances on payslip in days and hours and not just hours. Easier for staff to understand their leave balances in days than only in hours.

    220 votes

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    21 comments  ·  Payroll  ·  Admin →
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    Hey everyone, thanks for all your feedback on displaying leave balances in days on payslips. We recognise that many of you are keen to see this feature.

    Our product team has reviewed this suggestion. While we understand the value it'd bring, it isn't on our foreseeable roadmap. As a result, we're updating the status of this idea to 'Not in Pipeline'.

    We're keeping this idea open for votes to help us gauge its popularity when we next review our payroll priorities. We appreciate you taking the time to share your thoughts with us.🙂

  14. At the moment when one staff member accesses notifications on the main Xero dashboard and actions it i.e tax code changes the notification will not disappear for all users on the Xero subscription. It would be a good idea that this could disappear for all users once actioned to completion to ensure that work is not duplicated by two or three other staff checking that same notification.

    14 votes

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    0 comments  ·  Payroll  ·  Admin →
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  15. Pay Template - I would like to list the pay items in order of relevance not alphabetically by pay item name.

    7 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  16. We are wanting to create a report for timesheet information for hours worked submitted by employees, that have been reviewed by their managers, i.e. rejected and unapproved overtime worked. The timesheet report only lists the paid hours. We would like to know the hours submitted by employees on their timesheets, versus the hours that were eventually approved and paid for. Are we able to create a custom report for this, to work out unapproved (as revised by the approver) overtime hours per employee, for a specific time period. This information is needed to do the BOOT test each year for…

    7 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  17. Hello. Keen to have the Auto reply email address that is used for invoices to also be used for payslips. I use a different email to log in to Xero than the one I want staff to reply to.

    56 votes

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     ·  29 comments  ·  Payroll  ·  Admin →
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  18. The real cost of an employee is not shown on the payslip, even though things like Workcover, public liability, Qleave could be shown as percentages based on no of staff over a year. Eg $20k workcover is / staff/weeks of year/hours work this week or $200000 / 16 staff / 52 weeks and 200 hours worked = 0.12c per hour. Same could be shown for Public liability, and any other costs attributable to each staff member.

    Also showing all forms of leave accrued in $$ values as well as hours gives a clearer picture to the staff member how much…

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  19. It would be a great addition to be able to allocate employees to a particular employee group and from this run historical employee summary reports by employee.

    At present when setting up tracking categories the tracking in employee reports will only track payruns once the employee groups are setup. Any historical payruns are not included. This makes it difficult to compare periods or look at employee group reports for the year to date.

    There should be an ability to apply the employee grouping tracking to all or some of the historical payruns.

    11 votes

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    2 comments  ·  Payroll  ·  Admin →
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  20. Can we please have the ability to set a due date for an expense? Currently it is set as the day it is approved, but we pay all our expenses for the whole month, on the 15th of the following month. It would be good to be able to set this as default for any expenses raised.
    Thanks,
    Sarah

    92 votes

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    Hey everyone! Thank you all for supporting this idea.

    We agree that having the ability to set a default due date would bring efficiency and consistency to your workflow.

    I'm thrilled to announce that we’ve started active work on this feature.

    While we can't share a specific release date, please know that our product team is dedicated to building a solution that addresses the pain points you've raised.

    We appreciate all of your valuable contributions to improving Xero. We'll post another update here as soon as we have more news to share. 😊

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