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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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576 results found

  1. An Employee's payslip gives the current pay period earnings, deductions and net take home pay. It's missing YTD earnings and deductions information on a payslip. Please consider including the same in your future updates. Thanks, We are a Canadian based business.

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi community, we’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    We appreciate your input on how we can improve Xero for you, however with this change coming we don't have any plans to further develop Global Pay Run, and will move any ideas related to this on the site to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for your regions unique requirements, you may want to explore transitioning to Xero

  2. When you're in the pay run screen, you can only download ALL payslips as one PDF file. We need to be able to download payslips by employee group so they can be sent to the individual managers of the employee groups for review/approval.

    18 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  3. Hiding Voided Pay Run from showing on the Main Pay Run Page.

    It will be great to have a functionality that allows you hide payruns that have been voided from showing on the main payrun list.

    When approved payruns cannot be edited, the only option is to void and create a new one. If a functionality can allow editing approved pay run, then there will be no need. But now, we need to have a function to hide the voided payruns.

    A screenshot has been attached for clearer understanding for voting and implementation.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate your feedback and sharing how this idea could benefit your business. However, as you may have received recently communication of - We’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    This means that we don't have any plans for further development of our Global Pay Run product, and will move any ideas related to this on the site to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for…

  4. We need to change the subject line for our payslip email template to include the word Confidential so that we meet our ISO standard

    14 votes

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    1 comment  ·  Payroll  ·  Admin →
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    It's been a little while since this idea was raised & we wanted to touch base with an update. We can see that this idea has been steadily gaining support, so have updated the status.

    There is also a similar idea that is Australian specific called AU Payroll | Payslip - Change formatting of payslip file name so we've linked any Australian based supporters to the correct region and made this idea UK specific.

    Our product team are keeping an eye on this idea and if there are any future updates, we'll let you know!

  5. I have a client moving to a different platform for accounting but still needed a stand alone payroll platform for 23 employees and Xero does not offer this so we would be paying for all the other functionality that we won't be using to stay on Xero for payroll

    4 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi everyone, though we appreciate the feedback we've received from you on plans here - as you'll have had communication of, with the launch of our new plans we made the decision to no longer offer a Payroll Only plan.

    Payroll is now offered within our Grow, Comprehensive and Ultimate plans that you can read more detail of what's encompassed with each on our website.

  6. When entering an expense claim you can only assign it to a supplier if you paid with company money. If you pay with personnel money the supplier field is only free text and doesn't list suppliers to choose from.

    I would like it so that we can search for suppliers and see everything that has been purchased from them no matter if it was paid directly to them or from one of our team members' back pocket.

    6 votes

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     ·  5 comments  ·  Expense claims  ·  Admin →
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  7. Xero Expenses - be able to change an expense claim submitted by an employee through the Expense App as Personal money (reimbursable) to Company Money (non-reimbursable). Currently within Xero Expenses, you can change the 'How did you 'pay' on an employee's submitted expense only if it was processed as Company Money (non reimbursable). It would be good if we could also do it the other way round in that if an employee submits an expense on the app as Personal, it could be changed to Company.

    12 votes

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     ·  2 comments  ·  Expense claims  ·  Admin →
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  8. 13 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Thanks for the feedback on having a pension file format compatible with NOW: Pensions. Currently, Xero allows you to export a CSV file in the standard PAPDIS format.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comments section is also open for all members to share how this feature would improve their Xero experience.

  9. When payrun is done in Xero, the payroll payment file will be automatically sent to the bank (without authorisation). This could save the time of exporting payment files and import payment files to the bank.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Sung Tak, appreciate you raising this with us however we want to be upfront that we don't have any plans around this. This process requires user input as a means of validation. If automated it could cause issues when making corrections to pay runs, or if a pay run was accidentally posted.

  10. As a small business it is hard when employees take time off when sick especially with 10 days now. We have an incentive in our contract to either roll these over or cash them up however this is not available through Xero.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Appreciate you sharing detail and why you'd like a cash up option with us here. Being open, as this is more specific to your business(not regulatory) we don't have plans for adding a cash up option within NZ Payroll.

    However, there are currently two ways you could achieve this within Xero Payroll today

    1. Leave the Sick Leave maximum to accrue value as nil this will allow an indefinite roll over of sick leave
    2. If you're wanting to cash up then enter a sick leave request for a single day and enter the total value of a week to cash up with a description of cash up

    We hope this can meet the needs you're after in recording cash up for sick leave. Thanks

  11. At the moment, inside an individual's payslip/pay run, the button options are 'save', 'save and next' and 'close'.

    A button for 'save and close' would be ideal when only one or a few employees (not the whole batch) need to be manually viewed and edited. Instead, we need to click 'save', wait for the page to load again, scroll down and click 'close' to return to the pay run employee list.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for your contribution and support on the idea.  We understand that the ability to easily save and close in one click would benefit your workflows, however to be upfront we don't have direct plans for making this change within the payslip in the foreseeable future.

    We appreciate this is not the news you’d hope to hear, but we'd like to be open and transparent with you on this, here. 

  12. Update details for STP2
    I would like to be able to select all employees and update these details in bulk rather than having to do them individually which is time consuming especially when you have a large number of employees.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi community, we appreciate the original raising of this idea some time ago. To be open, with STP2 now released and majority of organisations having already updated their employees we want to be upfront we don't have plans for making this change.

  13. I cannot be the only Global Platform user that has now been waiting for basic payroll feature improvements in the Global version for over 4 years now.

    Critical features that are not available include:
    - Ability to add logo and YTD balances on pay slips
    - Template payroll emails when sending pay slips (have to type it every time now)
    - Timesheet option that syncs / built into payroll. Or at minimum an import option.
    - Holiday / sick pay / leave tracking
    - Basic employee portal for them to view pay slips and leave balances, and basic core info…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding Global Pay Run.

    To be open and upfront we don't have direct plans for making changes within the Pay Run feature in the foreseeable future.

    You may like to look into connected apps for a payroll solution that could suit your business.

    We'll be sure to let you know if there's any change around this.

  14. Could we please have an option to add a second emergency contact for our employees.

    Currently when creating a new employee we only have one space for an emergency contact. However, in the case of an actual emergency only one contact may not be enough, a second contact gives a much higher chance of being able to get in contact with someone.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for the idea and support here.

    We appreciate being able to easily add a secondary emergency contact to the details tab of the employee record is important to you. 

    Atm, you could use the notes tab to add a new note to the employee record and include the details in here.

    To be open we don't have direct plans for making this change within the details tab any time in the near future. 

  15. Ability to have a flag feature when potential duplicate expense claims are uploaded.

    Purpose: To make users easily noticed when the same/similar expenses are already uploaded.

    34 votes

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     ·  6 comments  ·  Expense claims  ·  Admin →
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  16. Ability to create recurring expenses in expense claims area in Xero.

    Purpose: To save users’ time from entering their regular expenses in Xero manually.

    58 votes

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    Hello everyone, thanks for the detail and support shared for this idea. We understand how recurring expenses would enable efficiency when you have frequent expenses of a similar nature (like subscriptions), so have moved the idea to Accepted.

    Currently there is work needed within expenses to enable us to develop this capability. Once we're in a better position to be able to dive deeper into this work, we'll review all of your suggestions and share any progress with you here.

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