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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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  1. I find that it's extremely annoying how you can't open up payruns and employee profiles from a right mouse click in a new tab. It would be nice if the UX could cater to this for smoother and faster movements. Also with new fixed assets it would be ideal if we could click the whole asset line rather than one tiny little link - would save a lot of frustration when bulk writing off assets. Overall it shows up in Xero in a few places and would make life a lot easier if we could use intuitive commands like Ctrl…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Rachel, appreciate your raising your feedback with us here. While I understand the underlying improvement you're asking for relates to navigation we do request to have separate ideas for the change you'd like to see in each are a of the product.

    As we continue to develop Xero our prodyct teams are creating more consistency in behaviours however this is also in consideration of user flows and roles. We cannot commit to making this change across all areas of Xero but it would be great to get a better understanding of the interest in specific actions you'd find this useful for that the team can take into consideration and we can keep you updated of. I've updated the title of our idea here for being able to right click and open a Payrun but you are welcome to create new ideas for each other area you'd find a right…

  2. In situations where a contractor receives mixed payments (eg includes some exempt services), is it possible to apply GST only to the applicable gross earnings rather than automatically applying GST to the total earnings?

    1 vote

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    Thanks for sharing your idea on processing additional GST exempt items on contractor payslips. Currently you'll need to apply a tax adjustment to the payslip.

    However, we've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. For pay frequency for an employee, it would be good to be able to change this even if the employee has a pending leave request. Future leave or unprocessed leave has no relationship to the pay frequency if I want to pay an unscheduled bonus or other payment. This is very limiting as I may not be in a position to approve or process the leave before I need to change a pay frequency on an employee.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for submitting your feedback and highlighting the improvements you’d like to see.

    Your suggestion has been reviewed and is now live for community voting. We encourage you to share this with your colleagues so they can lend their support.


    Additionally, other users can now contribute comments to explain how this change would benefit their own Xero workflow

  4. Can we please show multiple annual salary on the payslip if there is more than one ordinary time earnings rates. I would like to show a "secondment wages" line when a person is hired by another firm for one day a week as a breakup on the payslip.

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Michelle,


    Thanks for sharing this suggestion.I’ve moved this to Gaining Support.


    Currently, Xero payslips are optimized to show a single primary annual salary, which can make things a bit confusing for employees working across multiple rates or secondments. Allowing the payslip to break down multiple salary bases would definitely add a lot of clarity for both employers and staff.


    I’ve updated the title to "AU Payroll - Show multiple annual salary rates on payslips for multiple OTE lines" to help other users with similar needs find and vote for it.


    Quick Tip: In the meantime, many users use the "Notes" section on the individual's payslip to manually clarify the secondment rate, though we appreciate an automated solution is the goal!


  5. We use the description field to identify when staff use different types of leave that reduce the PL balance, but require tracking - Moving Days, Wellbeing Days, Special Leave etc. Being able to include these descriptions in the Leave Request report enables us to keep track more efficiently.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  6. The new dashboard shows the amount of the original expenses claim and NOT the balance outstanding and it is shown under the heading "To Pay". example I added an expenses for £340.10 and paid £200 so balance to pay is £140.10. However the tile shows £340.10 and will do until it is paid in full. This is misleading and means the liability is overstated. I think it should be amended so it is clearer.

    1 vote

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    Hi Jenni, thank you for suggesting this improvement.

    We completely agree that seeing the full original claim amount To Pay after a partial payment has already been made can be misleading. As you noted, this makes it difficult to see your true outstanding liability at a glance.

    It's now up to the community to get behind and support this idea. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  7. I would like to add CIS labourers (none employees) to payroll, so timesheets can be added like a wage slip, rather than an invoice, this would help with the likes of connecteam, with their timesheet integrations

    1 vote

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    Your idea, along with the key changes you've identified, is very much appreciated. It has been reviewed and is now live for community feedback. To build support, be sure to share it with your colleagues so they can contribute their votes. Community members can also leave comments, further explaining the value of your suggestion to their Xero usage.

  8. Fortnightly Pay Runs to have weekly split.
    Allowing admin staff to put hours worked for employees on a weekly basis which also allows for greater visage of hours worked per week rather than an overall of the fortnight for both managing staff and the employee themselves.

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. On the Gross to Net report, payments before August 2024 have a "posted date" set to the date the report was generated, which is incorrect. See attached example.
    To reduce confusion, either:
    - The Posted Date feature should be backdated so that payments before August 2024 show the correct "posted date"
    - Payments before August 2024 should not state a "posted date" at all.

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. The lack of warnings, pop ups or anything relating to accidentally finalising STP for the wrong financial year is pretty disappointing.
    I work on a large screen and didn't see the tiny little 2025-26 drop down menu top right. I've selected the employees to finalise and proceeded with the wrong year. At no point was there a warning, note, message or anything to bring light to it being the wrong year.
    Yes I know I should have concentrated more, yes I realise now the financial year is displayed at the top of the confirmation screen, but for something that has…

    1 vote

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    Thank you for submitting your idea and highlighting the key improvements you'd like to see. We have reviewed it, and now it's time for the community to show their support. Please share your idea with colleagues who would benefit so they can vote. Others can also now comment to provide more detail on how this could enhance their Xero experience.

  11. The expense reimbursement function should include an option to change the submitter after the request has been sent for approval, rather than declining the request and re-enter just to be able to update the submitter name in case of 'submitting on behalf'

    Additionally, it should allow exporting the entered expenses into an Excel file to verify whether everything has been entered correctly. Currently, exporting is only possible once the request has been approved. This feature is especially important when there are numerous expense lines.

    Furthermore, the screen layout feels a bit cramped. Could the input fields be arranged in a…

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  12. 1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks, Merilda, for sharing your idea!

    We've reviewed it, and it's now available for the community to support. Other Xero users can now vote and comment on how it would improve their Xero experience.

  13. Can we please have an automatic email notification to the subscriber when a organisation adds or removes an employee - This would be required for the purposes of updating billing when the ability to add additional employees for $4 takes place in September 2025.

    1 vote

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for submitting your idea, Todd.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  14. When adding second line items in super. If (I did this so I know it is easy) you add a second SGC line for a fixed amount as well as a statutory amount it would be great if xero asked a warning question 'are you sure you want to add a second SGC contribution. OR if just isn't allowed. My understanding is a employer additional contribution would be the correct line item if employer and salary sacrificing if employee (pre or post tax). This will avoid an accidental overpayment of SGC.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    We appreciate you reaching out regarding adding a second SGC line on a pay template.

    We've reviewed your idea and have now made it available for other members to vote or add their support to the idea. We'll keep you updated on the idea's progress.

  15. Add a warning feature to Xero, when a employee has (or will have) reached 75 years of age and is no longer allowed to salary sacrifice into their superannuation.

    1 vote

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    We appreciate you reaching out to suggest adding a warning for salary sacrifice super contributions when an employee turns 75.

    We've reviewed your idea and have made it available for other members to vote to show their support for the change. We'll keep you updated!

  16. Allow submission of PDF expenses. We frequently see invoices paid on expenses in small businesses that come in by email as PDFs but need to be printed and photographed to upload the expense.

    1 vote

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    Thanks for sharing your idea about importing expense claims from PDF files.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    You might like to share this idea with any colleagues that this could benefit, so they can add their votes and comments too!

  17. Can you please consider adding an option under Employee> Leave to sort by employee first name. You already had an option to sort by surname however it would be great to also be able to sort by first name. Thanks

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about sorting leave by employee first names.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. Voice automated codes for super approval when overseas where mobile carriers have restrictions on text messaging.

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. It would be good to see the number of notes in the Notes Tab (perhaps in brackets, for example: 'Notes (2)'), so you can see at a glance, if there are any notes for the Employee and if yes, how many.

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. I'm an experienced chartered accountant relatively new Xero user. I'm flummoxed by the inclusion of payroll transactions in the "bills to pay" section. While the detail is hidden from some users, some personal payroll transactions (related to overpayment) have become viewable by users without payroll access. Even summary transactions should not be viewable by people without payroll access.

    All payroll transactions should be in a separate section to avoid confusion and any breach of privacy.

    I cannot, for the life of me, see the rationale for including payroll transactions in this area in the first place.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Steve, appreciate it hasn't been too long since I last updated you here. I wanted to round back with an update as we;re making changes to Global Pay Run. Meaning this product will be retired from April 2026.

    With no plans for developing Xero payroll specifically for other regions at this time we'll shift your idea to Not planned, however I'd recommend exploring our Xero app store where we have multiple payroll app partners that integrate with Xero and could meet the needs of your business.

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