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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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320 results found

  1. Users with the Sales (quoting and invoicing)/ Invoice only role to record prepayments in Xero.

    14 votes

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  2. Great Change
    Upcoming changes are very useful. However, a small suggestion re. the home page menu: As an Accountant in practice would like the following order.

    Home
    Accounting
    Sales
    Purchases
    Payroll
    Reporting
    Tax and
    Contacts.

    13 votes

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    3 comments  ·  Navigation  ·  Admin →
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    Interesting to hear the differing views in terms of the ordering here. Thanks for your feedback.

    We're paying close attention to everything our community is sharing about the new navigation here and if there are any plans made around the ordering we will let you know.

  3. Hierarchy of approvals of bills and Purchase orders

    eg Invoices over £1000 go to tom to approve

    13 votes

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    We appreciate the feedback and interest in being able to set different levels of approval across different transaction types in Xero atm. Currently the draft permission will enable a user to create draft transactions in an org with out the ability to approve, while the Sales Invoice Only role will enable a user to create and approve invoices or quotes without access to purchases, and similarly the Invoice Only Purchases role will allow a user to create and approve Purchase transactions without access to Sales.

    To better understand the ask in this idea can you share exactly the type of set up you would be looking to achieve to help with entering information in your organisation.

  4. For the 'approve and pay' user the remittance function is limited. They should have the functionality to send remittances on a batch payment and also be able to access the remittance button at a later date. An admin member of staff needs access to the full remittance capability in order to complete their duties fully.

    13 votes

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  5. It would be great if it were to be possible to apply accounting periods Period 1 , Period 2 etc even if these fall into the calendar months or fall into 4/4/5 week pattern . It would make looking at transaction reports in a pivot far easier , it would avoid having to save data , fix it with additional columns and then review constantly . This would be a game changer . All companies work to months calendar or something else yet Xero doesn't have this functionality which is crucial to analysing data and preparing month end .

    13 votes

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     ·  2 comments  ·  Navigation  ·  Admin →
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  6. Get rid of this stupid MFA on EVERY sign in.
    It used to be monthly which was bad enough, now it is a constant pain having to use an authentication device just to get access to Xero. MFA is a complete waste of user time. My bank doesn't use it and I trust them not to lose my money, so why does accounting software need it?
    If the ATO insists on it with their stupid STP, then link it to STP and nothing else.

    13 votes

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    11 comments  ·  Login  ·  Admin →
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    Hi everyone, we appreciate your feedback about multi-factor authentication, and this has been shared with our teams internally. Security and protecting your data is highly important to us and we want to be upfront that we don't have any plans for removing the requirements for logging into Xero with multi-factor authentication.

    That said, we're continuing to improve the experience and offering more ways to verify your identity when logging into Xero.

  7. It's very hard to tell multiple organizations apart, particularly if they have the same initials. Currently, Xero simply displays the organizations' initials. It also assigns a random color to each organization. It would help distinguish these greatly if the organization settings allowed me to upload an avatar for each organization. Xero's Demo Company already illustrates how this feature would look. Also, it would help edit the color Xero assigns so that the color could match each organization's branding.

    12 votes

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    3 comments  ·  Navigation  ·  Admin →
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    We appreciate your feedback on the new navigation here thanks for sharing!

    Our product teams are closely monitoring all inputs we are receiving from customers on this. We'll keep a close eye on the interest this idea builds here and share if there are any updates.

  8. Being able to invite users to the demo company so that we can see how the system we are setting up works.

    12 votes

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     ·  2 comments  ·  Navigation  ·  Admin →
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  9. How I can print (find and recode ) or a journal as PDF or Excel?

    12 votes

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    4 comments  ·  Export  ·  Admin →
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  10. Custom reports as an option the Report drop down. I know we can favourite them, but if we have a lot of custom reports it's quicker just to go to the custom report page immediately and work from there.

    11 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Thanks for sharing your feedback on the new navigation experience, Hilary.It's great to hear our customers are familiarising themselves with the new layout.

    We've reviewed your idea and now it's up to the community to get behind and support it. Our product team are paying close attention to the ideas and feedback we are receiving on this, and we'll continue to track the interest closely.

  11. Hi Kelly, concerning projects, I have a thought or idea in seeing HOT Projects or URGENT or PRIORITY Projects in the Projects drop down just like the drop down on the Reporting button that you have Favorite Reports when you create custom reports or when you favorite some of the standard ones. Thank you, John

    11 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Thanks for sharing how you can see us developing the new navigation experience to further enhance this for you.

    Our product teams are taking all feedback we're receiving through the forums here into careful consideration as they keep planning their roadmaps.

    We understand our customers have different needs when it comes to menu options and will share if there are any updates on this with you here.

  12. Please could you add a 'Back to the top' button, especially on the reconcile and report pages, but every page would be useful.
    After scrolling down many line items, it would be far quicker to have this function implemented for ease.

    11 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Hi team, thanks for showing interest in this idea.

    While we don't have any plans for adding this within Xero atm, as mentioned in my last update if you're working on a desktop you can use the 'Home' button on a Windows, or on a Mac you can press the 'Command' key + Left arrow.

    This should help when navigating a long lists or pages like reports.

    We will continue to track the appetite through this idea.

  13. List prepayments separately from "Awaiting payment" report in Dashboard.
    At the moment, prepayments are lumped together with "Awaiting payment" reports in Dashboard. This gives a wrong view of the actual number of invoices that are awaiting payment. Please list prepayments separately on a different line.

    11 votes

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     ·  1 comment  ·  Navigation  ·  Admin →
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  14. I have the a tablet and use a cover with a keyboard, it would be so much easier to use the app if the screen didn't default to portrait mode and activating the screen keyboard. Please allow the Xero app to rotate to landscape so that I can use the cover keyboard.

    11 votes

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     ·  5 comments  ·  Navigation  ·  Admin →
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  15. In Organisation Settings / email settings / templates
    Can we have a place holder to allow us to include our Account Number in the subject and body of our default emails to clients for invoices and statements

    11 votes

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    7 comments  ·  Navigation  ·  Admin →
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    Hi team, appreciate the interest and clarification that we've received through this idea fro customers.

    Right now adding additional placeholders to email templates isn't in our short term plans but we're continuing to follow the interest of this here.

    For the time being I know not the 'set and forget' solution you're after here - you can edit the default email to add the Contact Account Number before sending the invoice.

    We'll share if there are any updates for you here.

  16. Allow an option for the Account Watchlist to show figures on a cash basis.

    Clients are finding recent sales are not showing due to the current accrual basis of the watchlist.

    11 votes

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     ·  3 comments  ·  Navigation  ·  Admin →
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  17. Please add the ability to dismiss/hide the setup guide without the need to have clicked through and used all options in the guide. Some do not apply to my organization and so there is no way to get the blue setup guide button to disappear and it gets in the way of other things on the screen.

    11 votes

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     ·  7 comments  ·  Navigation  ·  Admin →
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  18. There seems to be a lot of white space on each page. An accounting system really needs to show concise, compact, neat lines so it is easy to compare figures without having to scroll up and down all the time. I feel that Xero is more interested in the look of the screen, when really the information is the most important part of an accounting system.

    The important information seems to start half way down the screen!

    11 votes

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    10 comments  ·  Navigation  ·  Admin →
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    Hi Karen, appreciate you shared this feedback sometime ago. Looping back to better understand your idea here - Is there a specific part of Xero you find shows too much white space?

    This will help when sharing your feedback with our product teams internally.

  19. I understand the ATO requires you to enter 2FA daily, but that doesn't mean the tickbox should uncheck itself every day.

    If I tick trust this device on Monday and login using 2FA, I can then login without 2FA for 24 hours.

    After that 24 hours, I need to login using 2FA again AND I have to tick the trust this device box again to get another 24 hour reprieve.

    Let us tick the box or another box that will remember our choice ongoing. So each day I only have to login using 2FA again but my choice to trust…

    11 votes

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    12 comments  ·  Login  ·  Admin →
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  20. Require functionality that allows quotes to be sent to management for approval before they can be sent out to customers.
    Purpose: to reduce business risk and ensure prices / vendor terms are agreed and approved.

    11 votes

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