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Customer ideas for converting to Xero, navigation and organisation set up

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  1. It would be helpful to be able to add shortcut icons on the dashboard for all of the things you use every day instead of having to go through the dropdown menus. (similar to the way the old quickbooks used).

    For example, have a way to put an "invoice" icon on the dashboard. Or add "spend money" on the dashboard. Basically have a way to add whatever shortcut icons you want as every business is different.

    16 votes

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    5 comments  ·  Navigation  ·  Admin →
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    Hi community - There are a few shortcuts that can help you get around and create transactions from many screens in Xero.

    The '+' icon next to Search in the blue banner enables you to create a range of different document types, similarly there are shortcuts that can be entered in Search from the blue navigation bar that will take you to different features for example entering 'r' you can quickly select and be taken to 'All reports'

    Are there other specific shortcuts you'd want to see here? 

  2. I would like to give the ability to add tracking category to a user that is Invoice only with Approve and Pay permissions

    16 votes

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  3. It would be great if it were to be possible to apply accounting periods Period 1 , Period 2 etc even if these fall into the calendar months or fall into 4/4/5 week pattern . It would make looking at transaction reports in a pivot far easier , it would avoid having to save data , fix it with additional columns and then review constantly . This would be a game changer . All companies work to months calendar or something else yet Xero doesn't have this functionality which is crucial to analysing data and preparing month end .

    16 votes

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     ·  4 comments  ·  Navigation  ·  Admin →
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  4. Great Change
    Upcoming changes are very useful. However, a small suggestion re. the home page menu: As an Accountant in practice would like the following order.

    Home
    Accounting
    Sales
    Purchases
    Payroll
    Reporting
    Tax and
    Contacts.

    15 votes

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    4 comments  ·  Navigation  ·  Admin →
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    Interesting to hear the differing views in terms of the ordering here. Thanks for your feedback.

    We're paying close attention to everything our community is sharing about the new navigation here and if there are any plans made around the ordering we will let you know.

  5. I think it would be great to have a screen to manage notifications settings.
    This could present a long list of notifications for different things (e.g. for me the important ones are activity statement due soon, STP filing overdue).
    For each item, the user could select if they want it active, how they want to be notified (e.g. header line, or in a widget), and whether to be emailed (very helpful for people like me who only log in once or twice a week and do a days work).

    As a side note, the first of my important ones was…

    15 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Hi everyone, I know it's some time on since our last update and I wanted to confirm here that at this time we still don't have any plans around for a org wide notifications settings page.

    However, as noted in my last update you can set a reminder for Activity Statement lodgments.

    And a little over a month go we introduced settings within Expenses so you can control the type of notifications you receive when an expenses is submitted, approved and declined. 🙂

    We'll continue to keep considering how we can incorporate more controls for notifications as we continue to develop parts of Xero. I'll share if there are further updates around this here. Thanks

  6. For the 'approve and pay' user the remittance function is limited. They should have the functionality to send remittances on a batch payment and also be able to access the remittance button at a later date. An admin member of staff needs access to the full remittance capability in order to complete their duties fully.

    15 votes

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  7. Users with the Sales (quoting and invoicing)/ Invoice only role to record prepayments in Xero.

    15 votes

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  8. It's very hard to tell multiple organizations apart, particularly if they have the same initials. Currently, Xero simply displays the organizations' initials. It also assigns a random color to each organization. It would help distinguish these greatly if the organization settings allowed me to upload an avatar for each organization. Xero's Demo Company already illustrates how this feature would look. Also, it would help edit the color Xero assigns so that the color could match each organization's branding.

    15 votes

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    5 comments  ·  Navigation  ·  Admin →
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    We appreciate your feedback on the new navigation here thanks for sharing!

    Our product teams are closely monitoring all inputs we are receiving from customers on this. We'll keep a close eye on the interest this idea builds here and share if there are any updates.

  9. Hi Kelly, concerning projects, I have a thought or idea in seeing HOT Projects or URGENT or PRIORITY Projects in the Projects drop down just like the drop down on the Reporting button that you have Favorite Reports when you create custom reports or when you favorite some of the standard ones. Thank you, John

    14 votes

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    Thanks for sharing how you can see us developing the new navigation experience to further enhance this for you.

    Our product teams are taking all feedback we're receiving through the forums here into careful consideration as they keep planning their roadmaps.

    We understand our customers have different needs when it comes to menu options and will share if there are any updates on this with you here.

  10. In Organisation Settings / email settings / templates
    Can we have a place holder to allow us to include our Account Number in the subject and body of our default emails to clients for invoices and statements

    14 votes

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    10 comments  ·  Navigation  ·  Admin →
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    Hi team, appreciate the interest and clarification that we've received through this idea fro customers.

    Right now adding additional placeholders to email templates isn't in our short term plans but we're continuing to follow the interest of this here.

    For the time being I know not the 'set and forget' solution you're after here - you can edit the default email to add the Contact Account Number before sending the invoice.

    We'll share if there are any updates for you here.

  11. How I can print (find and recode ) or a journal as PDF or Excel?

    14 votes

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  12. Offline/Online Syncing Xero Accounting Desktop Program which allows for Backup?
    When you dont have internet connection and you need to keep the staff working, obviously the file is not distributed to the cloud, but when the computer gets internet access it Syncs all of its data with the cloud. Xero, when internet connection is lost, you could still use all the same functionality, then once it gets online then it Syncs all the information with the cloud.
    What does everyone think?

    13 votes

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    7 comments  ·  Navigation  ·  Admin →
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    Thanks for sharing this idea, we appreciate wanting to enable staff to keep working when your internet's down.

    If we were to work on a change like this, we'd have to consider the implications this could have if multiple people worked on the same items while they were offline, and how this data would sync when they reconnected to the internet.

    It's not something we have plans for, but we'll start to track the interest in your idea here, so feel free to share your idea with any colleagues that this could benefit. They can add their votes and comments to share additional detail about how this could improve their experience with Xero.

  13. Would like to be able to add users with only access to invoicing, without them seeing any other part of Xero. This would be a huge benefit so I can have team members invoice customers without seeing company financials.

    13 votes

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  14. Restrict users from updating contact details. updating contact details, address and attention field, updates all invoices/bills previously posted for the contact. Not all users should be able to do this function.

    13 votes

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  15. Get rid of this stupid MFA on EVERY sign in.
    It used to be monthly which was bad enough, now it is a constant pain having to use an authentication device just to get access to Xero. MFA is a complete waste of user time. My bank doesn't use it and I trust them not to lose my money, so why does accounting software need it?
    If the ATO insists on it with their stupid STP, then link it to STP and nothing else.

    13 votes

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    11 comments  ·  Login  ·  Admin →
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    Hi everyone, we appreciate your feedback about multi-factor authentication, and this has been shared with our teams internally. Security and protecting your data is highly important to us and we want to be upfront that we don't have any plans for removing the requirements for logging into Xero with multi-factor authentication.

    That said, we're continuing to improve the experience and offering more ways to verify your identity when logging into Xero.

  16. Being able to invite users to the demo company so that we can see how the system we are setting up works.

    13 votes

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  17. I used to be able to sort by login history to see who has been working on which client account. This feature no longer is available it seems. Also, there used to be the ability to see a year's worth of logins, now it's only a few months. Why the change? This doesn't help when we are doing a year's worth of book-keeping for previous periods and I would like the functionality back to what we had in Classic. When using something New, please add and not remove well used and helpful reports and options. Thank you.

    BTW, why did…

    12 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. Currently the History and notes Assurance dashboard shows the date and time for the year. We can appreciate that the Users - login history should show a period longer than 60 days, We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. In NZ we are required by law to keep 7 years of records for the IRD (tax department). I make a point of destroying old financial records that are older than 7 years. Xero doesn't have a mechanism to purge old data. I see in my Xero I full record including invoices, supplier invoices and financial data back to Jan 2014.

    I would like to see a system whereby old data was completely wiped, and summary starting figures created for the purged data period, say as at the start of each tax year, for me 1 April 2018 so that…

    12 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Appreciate why you'd like to remove older data from your org after a long period, Steven. Generally we don't want to be touching our customers data, and this isn't something we have plans for implementing. However, we'll get a sense of the interest from others in this here, for our product teams to consider.

    Right now, if you'd like to remove older data there are a couple of options;

    • You could start a new organisation from the date you'd like to keep records from, setting up the organisation with conversion balances from that date. You could also export and import information from the old org to the new one.
    • Change the conversion balances in your existing org and remove older data prior to this date
  19. As you’ve found, right now it’s not possible to only show the organisations logo or to remove the organisation name from the email. This would help in customizing what is shown to recipients/clients.

    The best way to get your voice heard is by adding your thoughts to our Xero Product Ideas. Xero Product Ideas is a Xero website where our customers can share and support ideas for change.

    I’ve included a link to the Xero Product Ideas page where you can view and support current ideas or create a new one to share your thoughts.

    12 votes

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  20. There seems to be a lot of white space on each page. An accounting system really needs to show concise, compact, neat lines so it is easy to compare figures without having to scroll up and down all the time. I feel that Xero is more interested in the look of the screen, when really the information is the most important part of an accounting system.

    The important information seems to start half way down the screen!

    12 votes

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    10 comments  ·  Navigation  ·  Admin →
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    Hi Karen, appreciate you shared this feedback sometime ago. Looping back to better understand your idea here - Is there a specific part of Xero you find shows too much white space?

    This will help when sharing your feedback with our product teams internally.

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