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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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430 results found

  1. I would suggest adding "Drafts" to sales and purchases menu.

    22 votes

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    5 comments  ·  Navigation  ·  Admin →
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    Hi everyone, thanks for sharing back on the new navigation experience with us here. We understand there are different options that our customers would find most useful within the menu drop downs and our product teams are paying close attention to the feedback we receive on this in Product Ideas. We will share any updates surrounding this with you all here.

  2. This idea has been raised again and again but XERO isn't listening!!!

    The demo company is a great idea, but it makes no sense to automatically reload all the "duff" data every 30 days.

    It's VERY simple to achieve a very useful and flexible feature, by....
    1) Be able to clear all the data in the Demo Company
    2) Make the 30 day reload of useless data optional
    3) Enable cloning of an existing organisation

    We need to be able to test imports, features etc. and be able to return the "demo company" to EMPTY and if required to restore…

    22 votes

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    6 comments  ·  Navigation  ·  Admin →
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    Hi everyone, thanks for sharing this idea and engaging with us on this in Xero Product Ideas.

    We can see the value in making the demo company more practical for testing, especially in being able to have greater control over clearing data, managing resets, and using a more relevant set of information to validate changes with confidence.

    We have intentions of developing this area, and while this specific idea's not been roadmapped at this time, it's been highlighted and will be carried forward for thoughtful consideration in product planning.

    If there are any updates we'll be sure to share with you all here.

  3. 21 votes

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    10 comments  ·  Homepage  ·  Admin →
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    Really good to get this sort of detail about aspects of the homepage that you feel could be condensed or removed to help with your experience of the homepage. We're continuing to get an understanding of community interest around this and hear any further detail of where within the page you feel space is unnecessary. Thanks

  4. We have assigned users to specific projects but in order for them to see the invoices and bills against this project the settings must be changed so that they can access all bills, invoices and contacts to amend.

    I would like a feature so that someone assigned to the project can have read only access to the invoices and bills ONLY associated with this project. Allowing them to still run reports and view profitability on their project but they cannot amend invoices and bills or cannot access others that are not their projects.

    21 votes

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  5. Xero has a gap in handling Fx gains/losses.
    It is great at both Realised and Unrealised on bills and invoices but it drops the ball on Cash at Bank. It treats it all as Unrealised, which is where the flaw is.

    You can have an empty currency bank account which has a residual functional currency balance and has movements on the TB every month due to revaluation. This is clearly nonsense.
    I have also been told to ignore the exposure column on the Fx report as it is meaningless.

    For Fx gains/losses Cash is a document in exactly the same…

    21 votes

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     ·  5 comments  ·  Admin →
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  6. I’d love to see a feature added that helps prevent accidental data loss when entering conversion balances. Currently, if you leave the page without saving, there’s no warning and it’s easy to lose your work. I’d really appreciate a dialogue window that pops up when you try to navigate away with unsaved changes.

    20 votes

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    Hi Karlee, thanks for sharing this idea.

    We've now reviewed your idea and it's up to the community to get behind and support it.

    Make sure you share your idea with any colleagues that could benefit from the warning/ pop up notification on unsaved conversion balances before they navigate away so they can add their vote too!

    Other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. Hi Xero.
    Currently, User's with Invoice Only Access can only approve invoices and bills. However they are unable to remove a payment (or part thereof) from an invoice.

    This is a problem if the User accepts a payment, then realises that there is an error on the invoice, as they are then unable to remove the amount and fix the invoice.
    It would be great if these User's could have this ability without having access to the business bank accounts

    20 votes

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  8. When refreshing the bank feed we used to get a "loading" type of notification on the old layout on the homepage when it was actively refreshing. Now nothing seems to be showing but when I switch back to the old layout I can see that it's "loading" (or if I click on the bank itself).

    It's helpful to know if the feeds is "thinking" or not so I don't prematurely bug the client to fix on their end. And an overview of all the accounts that are loading is nice instead of having to click on each one. Thanks!

    19 votes

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    4 comments  ·  Homepage  ·  Admin →
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    Hi everyone, it does sound like a bank feed status indicator would be a really helpful addition, giving you a quick sense of whether your imported statement lines are fully up-to-date or still processing.

    We understand how important it is to have that confirmation—without a clear visual cue, it can be hard to tell if the feed is still loading, has completed, or if something has gone wrong. Knowing the current status at a glance helps you trust the numbers and act quickly if there’s an issue.

    As such, we've moved this idea to Gaining Support so we can track interest in making bank feed status more visible on the homepage. It would be great to hear from the community and understand how this could make a difference for everyday workflows.

  9. Please add Tracking Categories back to the main menu, so it can be accessed with one click instead of having to navigate through to settings. Under accounting tools would be fine. Thank you

    19 votes

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    8 comments  ·  Navigation  ·  Admin →
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    Thanks for raising your feedback with us here. It's really good to understand what's important to help our customers working in Xero.

    If possible it'd be great to get more detail as to why you're often needing to access the Tracking Settings? In many places you'll find that you can add new tracking options for a category while on the go and entering transactions in your org, so would appreciate deeper understandings of your business flows here.

  10. Add the ability for Managers to approve bank account details for contacts. Ie the Bookkeeper can enter in & change the suppliers bank account details in Xero, but the manager can then go an approve it.

    19 votes

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  11. Please could you add a 'Back to the top' button, especially on the reconcile and report pages, but every page would be useful.
    After scrolling down many line items, it would be far quicker to have this function implemented for ease.

    19 votes

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    5 comments  ·  Navigation  ·  Admin →
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    Hi team, thanks for showing interest in this idea.

    While we don't have any plans for adding this within Xero atm, as mentioned in my last update if you're working on a desktop you can use the 'Home' button on a Windows, or on a Mac you can press the 'Command' key + Left arrow.

    This should help when navigating a long lists or pages like reports.

    We will continue to track the appetite through this idea.

  12. Require functionality that allows quotes to be sent to management for approval before they can be sent out to customers.
    Purpose: to reduce business risk and ensure prices / vendor terms are agreed and approved.

    19 votes

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  13. Create widget option to show a list view of draft invoices, and the same for bills.

    18 votes

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    7 comments  ·  Homepage  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you, Joe.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We''ll keep an eye on the traction this idea gets in the community. Thanks

  14. An option to get rid of the message across the top of the Home page telling us that we can switch back to the old Homepage for a short time. All it does is take up valuable realestate.

    18 votes

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    4 comments  ·  Homepage  ·  Admin →
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    Thanks for sharing this, where you'd like an option to hide notifications like this one from the menu banner, and free up some space on the screen.


    We've reviewed this. and now it's up to the community to get behind and support it. You might like to share this idea with any colleagues that this could benefit, so they can add their votes and comments about how they'd like this too!

  15. A widget or chatbox where you can leave comments for accountant or business owner?

    Ability to strikeoff and clear the comments/tasks. Ability to add attachments like screenshots or even videos will be a great feature for this widget.

    This widget can sit on dashboard.

    18 votes

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    0 comments  ·  Homepage  ·  Admin →
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    Hearing the different ways our customers would find tasks on the new homepage experience most useful is really valuable. Thanks for sharing your interest in being able to attach files with us here.

    Right now, our product teams are considering all the feedback we're receiving from our customers on this new experience, and we will share if there are any updates for this with you.

  16. completing a cert IV in accounting and bookkeeping you have to become a user for approximately 10 different companies. Therefore once you have finished your course they sit in your My Xero, the only way to remove yourself as a user it to do each one, can you have an option to remove yourself as a user for multiple companies in one step.

    18 votes

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    Hi team, thank you for sharing back with us on how providing a bulk tools to remove users from an organisation would be helpful.

    Being upfront this isn't something we have plans for developing right now but are continuing to watch interest in this idea grow. We will share if there are any updates.

  17. Allow tracking options to be entered against all account codes for conversion balances. For existing businesses that use tracking and wish to migrate to Xero with opening balances, this is an important feature.

    18 votes

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  18. New layout is great now I've got used to it. I do miss the Tax and Reporting box where I had quick links to useful items such as VAT return, CIS return. Could you add this as an optional widget on the new dashboard please? Thanks.

    17 votes

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    5 comments  ·  Homepage  ·  Admin →
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    Hi Andrea, appreciate your sharing on how having a “Tax and Reporting” shortcut on the dashboard would make accessing tax returns and key reports quicker and simpler. Navigating through multiple menus can slow things down, especially when deadlines are looming.

    In the meantime, you can access your VAT return directly from the Tax menu on the navigation bar for quicker access.

    I’ve moved this idea to Gaining Support so we can track interest and show our product teams how much this shortcut could help make compliance tasks faster and more efficient.

  19. I would love for the Watched Accounts box from the website dashboard to show up on my phone app dashboard. Sometimes I just need to see a bank balance or expense balance while traveling. Currently have to go to online website to see those watched accounts on my dashboard. Would be super cool to have them on phone app dashboard as well.

    17 votes

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    8 comments  ·  Navigation  ·  Admin →
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    Thanks for your feedback on the Xero Accounting mobile app dashboard.

    We can see how having more options to customise the widgets on your dashboard would help you tailor the app to what matters most for your business when you're on the go.

    We've reviewed your idea and moved it to Gaining Support so other community members can vote on it and share how more widget flexibility would improve their experience too.

    If this is something you'd find valuable, feel free to share the idea with others who may want to add their support and comments as well 🌟.

  20. The "Invoices owed to you" widget NEEDS to have the "new invoice" button on top as before. What do we do with XERO besides accounting? Create invoices, and having to scroll down this widget is useless as ...... (fill in the blank). It's a very simple display change.

    16 votes

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    11 comments  ·  Homepage  ·  Admin →
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    Appreciate you raising this with us here, Fred.

    This is something we're monitoring feedback of and would be good to hear from others on your idea here that'd also appreciate this option further up the widget.

    As another simple way of creating an invoice there's the keyboard shortcut '/i' that'll open Search with an option to create 'New invoice'.

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