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Customer ideas for converting to Xero, navigation and organisation set up

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313 results found

  1. On the Account Watchlist in the Dashboard, I would like to display a custom budget that I created for 2024 in lieu of the default 'overall budget' that it shows. Please make this feature possible as it will provide a good, quick snapshot on how we're trending to budget w/out having to pull up reports. An alternative would be to tag a custom budget as the 'default' that would appear in the accounts watchlist. Regardless, let's make this happen! Thanks for considering.

    11 votes

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     ·  4 comments  ·  Navigation  ·  Admin →
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  2. Update the search box to allow for search phrases to rank within the search box...not just exact matches. it's not particularly beneficial for a search query to result ONLY the exact match if you're searching for a match and probably don't know the exact phrase for a contact/business/customer.

    For example,

    "Jack Jones" produces no results when the contact is actually "John Jones".

    Searching "Jack Jones" should produce a result with all contacts that include either "jack" or "jones". Producing no results is not an accurate representation of the total database.

    11 votes

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     ·  7 comments  ·  Navigation  ·  Admin →
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  3. Allow tracking options to be entered against all account codes for conversion balances. For existing businesses that use tracking and wish to migrate to Xero with opening balances, this is an important feature.

    11 votes

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  4. There seems to be a lot of white space on each page. An accounting system really needs to show concise, compact, neat lines so it is easy to compare figures without having to scroll up and down all the time. I feel that Xero is more interested in the look of the screen, when really the information is the most important part of an accounting system.

    The important information seems to start half way down the screen!

    11 votes

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    10 comments  ·  Navigation  ·  Admin →
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    Hi Karen, appreciate you shared this feedback sometime ago. Looping back to better understand your idea here - Is there a specific part of Xero you find shows too much white space?

    This will help when sharing your feedback with our product teams internally.

  5. We would like to be able to hide certain bank accounts on the dashboard so our employees who reconcile our bank accounts don't also see our payroll bank account (same with loan accounts, savings accounts etc) where the wages get paid from. I.e. the ability to edit the dashboard and 'hide' a bank account for certain employees/ Xero users. Currently as I understand, editing the dashboard is unique to the logged in user.

    11 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Hi Heiko, even if you were to hide the bank account from the dashboard, if the user has permissions that enable them to access bank accounts they would be able to view this information somewhere else. 

    It sounds like you'd be interested in the idea across here asking for the ability to restrict access to bank accounts. Would this be correct? 

    If so, I'll merge to keep this feedback altogether. 

  6. There should be the option to overwrite or set 'default' descriptions when using the Xero app to upload receipts. When it says 'What was it for', a list of suggestions appears. At present it only shows the following options, none of which are applicable for a lot of businesses. Even a small adjustment to show 'Purchases' or 'Materials' would be useful

    11 votes

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    4 comments  ·  Navigation  ·  Admin →
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  7. ability to group accounts under the Accounts Watchlist in the dashboard just like how it works in PnL report with automatic updating based on a certain criteria

    10 votes

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  8. Enable to invite a user into an organisation via the Xero App interface.

    10 votes

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  9. Contacts are all over the place. Anyone can create a contact, there are no proper restrictions in place, and user permissions are extremely limited and basic.
    These are the things people have been asking and begging for, for years. Please focus on fixing these core issues.

    9 votes

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  10. This seems like an absolute no-brainer.

    When looking for an invoice or payment, I often copy the amount from a remittance or similar, and it is a frustrating waste of time to have to manually remove the comma.

    This should be easy to implement, and would make the user experience smoother seamlessly.

    9 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Thanks for sharing your idea, and letting us know how we could improve global search for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    If there are any improvements planned that would accommodate what you're after here, we'll let you know.

  11. As an accountant I prefer the Reporting and Accounting tabs together, under one tab as it has always been. It would slow me down, if I had to search for accounting tools/reports under different tabs.
    Please keep it simple!

    9 votes

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    0 comments  ·  Navigation  ·  Admin →
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    It's interesting to hear how our different customers find the navigation most useful for their needs. Thanks for sharing, Laszlo.

    We have a close eye on all the feedback we're receiving on this new experience here in the forums and we'll get a good sens of the interest from others that'd prefer this view from your idea here.

    We will share if there are any updates.

  12. Could the Accounts Watchlist feature have an option to have user specific watchlists? The accounts I want to pay close attention to as Head of Finance is different to what the Finance Assistant wants to see. Not all accounts are organisation wide specific.

    9 votes

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  13. When resizing my browser window, many of the Xero screens (including Bills, Timesheets, Invoices) do not resize. Instead they chop off on the right hand side. There is not even the option of a slider to get over to the right.

    I have tested this across two browsers IE and Chrome. Frequently I am working on a laptop with a small screen and this is really annoying. I would rather they scale up or down when I make my browser larger or smaller.

    9 votes

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     ·  4 comments  ·  Navigation  ·  Admin →
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  14. Restrict users from updating contact details. updating contact details, address and attention field, updates all invoices/bills previously posted for the contact. Not all users should be able to do this function.

    9 votes

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  15. It would be great if there was some flag/notification visible on the Dashboard, to inform clients that you have raised a Discussion point on a transaction, that they need to address.

    9 votes

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  16. Only allow people with limited access to Projects to see their own hours/project, not the total hours billed to any project. The total hours are really none of their business.

    9 votes

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  17. Hi Community,

    In relation to XERO security, I suggest all users should have a password expiry functionality where after a period (eg 6 months) it prompts all users to change their password.

    8 votes

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    0 comments  ·  Login  ·  Admin →
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    Hi Simon, thanks so much for taking the time to share this great idea about improving login security.

    We've had a look, and your suggestion to add a password expiry feature is now open for the community to vote and comment on.

    We're keen to see what others think! They can now add their votes and share how this would help them manage their own business's security policies in Xero.

  18. Would like to be able to add users with only access to invoicing, without them seeing any other part of Xero. This would be a huge benefit so I can have team members invoice customers without seeing company financials.

    8 votes

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  19. When the screen locks it would be helpful to have the option just to logout. Currently if you have timed out but finished working on Xero you actually have to login just to be able to log out which is a waste of time.

    8 votes

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    5 comments  ·  Login  ·  Admin →
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    Appreciate the feedback here. While we don't have plans for adding a button to instantly logout from this inactivity setting we will keep watching interest in this idea grow and share if any changes are planned.

  20. Many of my clients complain that they 'can't find what they are looking for' when using the top search bar facility. I too often struggle to find things unless I am specific and know the exact detail of a posting. A search return of more options would be very beneficial listing all transactions in relation to any word or value typed into the search bar.

    8 votes

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    5 comments  ·  Navigation  ·  Admin →
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    Hi team, appreciate the continued engagement in the idea here, apologies I've not returned to update before now.

    I want to be upfront that we don't have any plans for changing the logic of search results in the near term. However, I felt it might help to explain how this is working at present to understand results you may be seeing - Global search considers several factors in deciding which results to display, and in what order. These factors include, but aren't limited to:

    • Document type – Document types searched most often get priority in the order of the search results. Contacts and invoices appear at the top of the results, as they’re the most popular search.
    • Term frequency – The frequency the term you search for appears in the document.

    The top 25 results across all search categories in Xero. To limit the search to one specific category, click…

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