User Role - Restrict access to individual bank accounts
To have the ability limit some users to access some bank accounts within Xero org.
Purpose: To limit some staff to not be able to see the information about the client’s bank balance.
We appreciate everyone that's contributed here. Needs in more incremental permissions for bank accounts, have been clearly highlighted in your feedback - from protecting the confidentiality of payroll information to securely delegating reconciliation tasks for specific accounts.
Leaning in from our last update, our product teams have conducted lots of research of existing user roles, to highlight the most critical areas work is needed to power up our customers use of Xero.
Reporting and inventory are our first areas of priority, and you may have seen recent updates across ideas for these areas.
Permissions to bank accounts is another area that stood out in our research, but has more dependencies and will take longer to develop.
We'll keep you updated as our journey with roles and permissions evolve and there's more in the space of banking to share with you all.
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Emily Wiseman
commented
@kelly Munro. Please provide an update on this request.
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Linda De Beer
commented
This is very critical for us as well. IF this does not change soon we will have to move over to a program that do provide this critical user role function. It is ridiculous that anyone can have access to bank accounts and critical information just to enable them to print reports to do their work...
We already had confidential bank balances discussed by employees who should not be able to see this information but how can you blame them if they have unlimited access to everything -
Peter Gordon
commented
So Mr or Mrs Xero.
Are you telling me that someone working in Xero accounts, inputting transactions, has access to ALL of Xeros accounts...? No, I didn't think so. So why won't you give your customers the same?
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Karen Browne
commented
It’s never gonna happen 🤦🏻♀️
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Nathaniel Gordon
commented
This really needs to be added. I have bank accounts that access to is not required for the accounts team, only for owners and directors. I want to restrict access to viewing specific banks and their transactions to the bank accounts I allow. If there is a transaction to a bank account they cannot view, they can complete one side of the reconciliation, and I, with access to the hidden bank account, can reconcile the other side of the transfer.
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Kevin Deely
commented
Ridiculous that I’ve used Xero for 10 years and they don’t have it.
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ROBIN HOLT
commented
I can't believe in this time of security being so important Xero hasn't addressed this earlier. People have been calling for this for years. Other platforms have much more customised security. I didn't think I would say it but I am looking at changing.
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Claire Kelly
commented
This has become a critical issue for clients, who we want to migrate to Xero to a single platform, rather than consolidate 15 different accounts datasets. They require each user to have an access to single bank accounts and not all bank accounts. Please update us on progress in this area
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Nick Joyce
commented
I'm at a total loss as to why this hasn't been resolved yet. We will actively look at alternative software if this isn't implemented in the next few months as it's such a glaring omission.
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Rebecca Rotheram
commented
Hi is there any update on this? I am unable to delegate a lot of admin tasks because I don't want to give out access to our bank accounts. Which would give users view of director dividends paid, salary levels paid etc. Many other companies must have the same issue
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Rachael Harrison
commented
Is there any update if the bank account settings has been changed to restrict user access please
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Noel McKenney
commented
This request for limited access to bank accounts has been going on for a significant number of years and Xero has zero interest in listening to users comments. I think it will take a user suing Xero for negligence if their business gets defrauded by an employee having full operating access to bank accounts when this restrictive feature has been requested so many times by so many users. Absolute gross negligence by Xero.
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Joy Lorraine Ford
commented
I have a staff member, I believe another commentator called it a "CashBook Clerk" which is HUGE due to the nature of the company.
Happy for her to see the bank account called: "PETTY CASH"
However, I am far from keen to have her see the general bank account balance of the company, which I believe is sensitive and confidential in may aspects.
Xero - puts itself out there as a Premium product - I surprised there are not more user friendly pathways within the software. -
Rachael Harrison
commented
This is critical for our business atm as we have had a confidentiality breach , and if this was a option to hide bank account from certain staff levels would never have happended, please let me know if you are able to change this feature
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Rachael Harrison
commented
This is critical for our business atm as we have had a confidentiality breach , and if this was a option to hide bank account from certain staff levels would never have happened, please let me know if you are able to change this feature
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Linda De Beer
commented
Good day this is really a huge problem for us. Now our creditors and debtors controllers have access to all our bank account balances because they need to print reports. Bank accounts should be a separate role so that it can be taken off from certain users. Please Xero - my CEO just informed me we have to change to another system if Xero cannot comply with this
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Wesley Nicolaai
commented
Good day,
I have been reading the threads of user concerns with regards to the lack of issuing users with limited access to certain bank accounts. Our company is now in the same position as many others where we have delegated certain tasks to employees and different staff performing different roles have user access to specific modules in Xero, for example debtors and creditors clerks having role specific access. We now have an issue with a cashbook clerk, who needs to allocate transactions off the main bank account only, having access to all bank accounts. Because of the limitations of Xero, we are unable to restrict her from seeing sensitive information in the salaries account other bank accounts. Xero needs to allow businesses to customize the user rights of the staff since, in our situation, the accountant will now need to do the work that the cashbook clerk needs to do so that confidential information remains confidential. -
Sergei Shutov
commented
Without this feature it's not possible to let users reconcile their department's spending without exposing all business critical information including payroll numbers. Absolutely critical feature.
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Lisa O'Sulivan
commented
would be good to have the option to password protect bank account access so we could limit employee access to just what they need to do their job
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Elliot Del Greco
commented
This would be imperative to business and I'm sure will continue to be relevant for all businesses as they look to have internal members work on the reconciliation of business spending. There are many amazing aspects and features that Xero offers that can help business performance improve or be analysed. Currently the lack of role definition within bank account access means that if you want to give access to one employee then they will have access to all accounts meaning they may have access to information that you would otherwise prefer not to have exposed to the total business insights like payroll.