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1151 results found

  1. If interest expense in Item 6 is over $2M, Xero Tax should remind preparers to consider thin capitalisation rules.

    Reduces risk of oversight on large returns.

    1 vote

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    Hi Zoe, thanks for sharing this idea about adding a thin capitalisation reminder in Xero Tax AU. We appreciate you highlighting how an automated prompt could support tax preparers when interest expenses exceed the $2M threshold. We've reviewed your idea and it's now moved to Gaining Support, which means it's open for community support through votes and comments. We'd love to hear from others in the community who might benefit from this type of compliance reminder, so please continue to share your thoughts and vote if this resonates with your practice needs.

  2. When using client groups and clicking the Work in Progress Button, there is nothing showing when there is WIP in the group.

    It appears the group name is not pushing through the WIP link to the filter properly.

    2 votes

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    1 comment  ·  Clients  ·  Admin →
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    Hi Ben, while WIP should be appearing for all the clients in the group our product teams have found an issue for some users where this isn't loading correctly.

    We have intentions to fix this however a couple of other items that they have attention on first, I'll share when work for this gets picked up. Thanks

  3. To stop the autocorrection for daylight saving in the Timer. I know only happens twice a year, but is very frustrating trying to enter time when the Timer keeps adding (or removing) an hour from the time entered. For example - when enter 09.00 in the Start time, jumps to 10.00; then when enter 10.00 in End time, both the Start and End time jump to 11.00.
    Please can have corrected so the time does not autocorrect.

    2 votes

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    Thank you for sharing your valuable suggestion and clearly outlining the specific changes that matter to you. We've reviewed your idea, and it's now officially open for the community to champion and support! To maximize its visibility and potential, please share it with your colleagues who would also benefit so they can add their vote. Beyond voting, other members can now comment to provide additional detail on how this improvement would enhance their experience with Xero.

  4. Please add a column or filter to the XPM Job Manager screen for client Groups. There is currently no column/filter for client group in the job manager screen in XPM - which means if you want to see all the jobs for a client group - e.g. Alf Barbagallo - have to search each entity individually. Also means cannot easily do a bulk update for all jobs in a client group.

    2 votes

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    ✨ Appreciate you raising this, Julie! We understand how adding a client group filter to Job Manager would speed things up and cut the back-and-forth. In the meantime, a quick workaround: press Ctrl + F (Cmd + F on Mac) and type the client’s name into your browser’s search box to jump to matching entries on the page. Your idea is now in gaining support, so it’s open for votes and comments. If you can, please share it with colleagues who’d benefit—more support helps us gauge impact and prioritise what matters most.

  5. It would be very useful if Xero Tax have a What-If function to test different tax outcomes before finalising a return.

    2 votes

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    Hi YiLing thanks for sharing this idea. Currently Xero allows the ability to use draft returns and the "Estimate" tab for basic scenario testing. For complex scenarios, it is recommended to use ATO calculators and compare results manually. We will move this idea to Gaining support and monitor for more traction from users.

  6. We have some companies and trusts with characters such as hyphens in their legal names. However, Xero Tax does not allow us to distribute directly to these entities due to these characters in their names.

    Our current work around is entering the beneficiaries' details manually, but then the distribution does not flow directly to the beneficiaries' returns.

    I think this may be a ATO limitation. However, in other tax programs I have used, I was able to use an alternate name so the distribution could still be directly linked to the beneficiaries return. I would like a similar feature in…

    1 vote

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    ✨ Hi Chloe — thanks for taking the time to share this idea.We appreciate the practical suggestion to support an alternate name approach while keeping the correct legal name on file. We have moved this Idea to Gaining Support so we can gauge customer sentiment across AU Xero Tax and connected areas.

    Please keep the conversation going and encourage colleagues to add context, this helps us prioritise the right improvements for partners and practices.

  7. When creating a journal and posting it, if we want to go back and make it an auto-reversing journal, the only way is to click "copy" or "reverse" then enter a new journal at a required future date. When doing this, Xero does not link the two (i.e. does not recognise the new journal as an auto reversing journal with the usual hyperlink and note). My suggestion is for Xero to keep the "auto reverse" field open when editing already posted journals. Two example use cases:

    1) Accidentally posted journal as a standalone journal and want to then make it…

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. Ability to complete activity statements before the end of quarter, or at least be able to unlock and load IAS's of select clients that we know have zero balances to submit.

    1 vote

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    Hi Tania, thanks for sharing this idea. We appreciate you explaining how early submission of activity statements could streamline your workflow, especially for clients with zero balances. As you know, at the moment, Xero only supports lodging activity statements for the periods as they’re issued by the ATO, and we process statements in order to align with those obligations. This approach follows ATO-provided due dates and period availability, which are fixed by the ATO and surfaced in Xero to help you stay compliant. This idea has been moved to not in Pipeline as this is not something we are looking at currently. The Idea will be open for votes though and we will keep monitoring it. Thanks again for taking the time to share your suggestion with us and the community.

  9. Put all CIPC related applications in a separate secretarial Application. Beneficial Ownership has nothing to do with Tax, and I don't do tax so can't use Gatekeeper but I advertise Beneficial Ownership a lot and use a good, priced Beneficial Ownership submission to get my foot in the door and then try sell the client on Xero. You could also look at submitting Annual Returns to CIPC out of Xero as you have the clients Company registration number as well as their turnover.

    1 vote

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    Hi John, thanks for bringing this idea to us. We appreciate the explanation of how beneficial ownership submissions fit into your business approach. However, this suggestion and it's now marked as Not in pipeline, which means it isn't on the foreseeable roadmap at this time. We'll keep this idea open for votes so we can continue to gauge community interest. Thanks again for contributing to the conversation 🙏.

  10. It would be useful to have settings to setup multiple emails on a clients record for different purposes. This would improve accuracy in communications and sending of documentation when managing clients.

    101 votes

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    We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.

    It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!

  11. When I started with Xero, we had a lovely monthly Zoom call with local Xero Accounting & Bookkeeping Partner Practices. Topics would be presented, but also we would exchange ideas for best use practices and workarounds and how to leverage Xero tools. We could discuss troubleshooting and compliance, etc. It was a great way as a business owner to network with other Xero-focused practices in my area, support one another, and share information. It would be great to see these come back one day!

    1 vote

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    Thanks for submitting your idea and letting us know what changes you want to see!

    Your suggestion is now published and open for community support. To help push this forward, please share the idea with colleagues who could benefit—we need their votes!

    Other members can now vote and add comments explaining how your idea could improve their experience with Xero.

  12. Looking for a report that identifies clients who have registered for GST or PAYG with the ATO but have not lodged any Activity Statements (AS). This needs to be linked to the ATO. (some of these clients are new to needing to complete AS).

    We are currently using MYOB for this feature.
    Attached is a sample (this report does to PAYG etc)

    3 votes

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    Thank you for submitting your detailed idea and highlighting the key improvements you are looking for.

    Your suggestion has been reviewed and is now live for the community to consider and support. We encourage you to share your idea with colleagues who would also benefit, as their votes will help demonstrate the demand for this change.

    Other members can also now leave comments to provide additional context on how this idea could enhance their experience with Xero.

  13. When adding a staff member to a client Xero file with advisor access, previously I was able to notify the staff member. That wasn't an option which meant I needed to go and manually tell the team member that I've added them.

    I like being able to choose if I want to notify them or not because if it's something holding up workflow I want them to know so they can continue working but if I'm just adding them to the team they'll expect to have access so I won't want to notify them in that scenario.

    4 votes

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    0 comments  ·  Staff  ·  Admin →
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    Appreciate your feedback on the beta experience, Sarah. We'll start to get a sense of the interest from the idea here and I'll be sure to share if there are any updates planned for notification of permission changes.

  14. We should be able to customise this invoice date order as a default setting, it opens in no order and having to click on the Due Date twice every time to get the invoices in order of latest to oldest to check before billing on every client is a real pain and waste of time when we have to do it so often.
    We would appreciate you looking at making this a customisable setting very soon, thank you

    2 votes

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    We appreciate you sharing your valuable idea and identifying the changes that matter most to you. Your suggestion has been reviewed and is now open for community support. The next step is getting votes! Be sure to share this with colleagues who would benefit so they can add their vote. The community can also comment to provide further insight on how your idea could enhance their Xero experience.

  15. When you select option "D" at "Have you applied an exemption, rollover or additional discount?" of a CGT worksheet, the return should automatically grey out/disregard discount as a CGT method because you cannot discount a capital gain if you are using option D which is the 15 year retirement exemption. At the moment it automatically discounts the gain and causes an error which does not explain that you need to change the gain to other

    2 votes

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    Hi Kelly! Thanks for sharing this idea about the CGT worksheet and the 15 Year Retirement Exemption. ✨ We appreciate you highlighting how important accurate tax calculations are in your workflow. We've moved this idea to Gaining support, which means it's now open for the community to show their support through votes and comments. We'll keep you updated as this progresses, and we encourage others who'd find this helpful to add their votes and share their experiences. ✨

  16. Prefill - when we prefill a return from the ATO it brings in lots of information but doesn't update the due date for lodgement. The date currently appears to prefill from client details.

    Can we please have Prefill bring in the ATO due date for the return?

    3 votes

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    1 comment  ·  Admin →
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    Hi Vicki, thanks for sharing this idea. We can see why this may be helpful for some users. Currently, you can import an 'Income tax lodgment status report' from ATO online services to bulk update the current tax returns due dates in the client details, but for now Xero does not pull this information from the ATO. We've moved this idea to gaining support and we'll monitor the idea for more support.

  17. Keep the Salutation where it was before.
    and be able to upload client photo in their Profile.

    2 votes

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    1 comment  ·  Clients  ·  Admin →
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    Hi Arnie, thanks for your feedback as part of the Xero Partner Hub beta.

    I can see you're already joined in this idea for the Salutation when adding a new contact and we'll keep you updated on that through the idea there.

    I've slightly adjusted the title of your idea here to focus on the 2nd point you've raised for adding a logo so we can get a view of the interest in this too. 🙂

  18. It would be really helpful if invoice templates could adjust automatically based on client type, instead of having to create and assign multiple templates manually.

    For example:
    1. Individuals and Partnerships would include the 'Attention' field, but not include the 'Contact Name' field
    2. Company invoices would include the 'Attention' field, but not the 'Contact Name' field
    3. Trusts, SMSFs, and Charities would include both the 'Attention' field and the 'Contact Name' field

    This would save time, reduce errors, and ensure invoices are always addressing the legal entity correctly for each client type.

    Thanks for considering this improvement!

    16 votes

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    Thanks for sharing your idea about how you'd like to have different email templates for different types of client.

    Please share this page with any colleagues that this could benefit, so they can add their votes and comments about how they'd also like to see this, so they can support your idea too!

  19. Making Tax Digital for Income Tax

    It would be nice to be able to export a report in a suitable format for clients to approve prior to submission

    5 votes

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    Thanks for sharing this idea about exporting reports for client approval before MTD Income Tax submissions.

    We appreciate you highlighting how important this workflow is for your practice.We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. On the Contacts information page you should be able to associate the Contact with a Client and manage associated Clients from the Contacts information page also.

    4 votes

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    0 comments  ·  Clients  ·  Admin →
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    Appreciate there are different flows for when and how you might update this sort of information, Christopher. Thanks for sharing how we could improve this association for you.

    We'll keep an eye on the interest of your idea here, and I'll let you know if there are any plans made to accommodate.

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