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937 results found

  1. Can there be a log of when a signature request has been sent for signing the accounts and corporation tax return?

    2 votes

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    Thanks for bringing this to the community, Samantha. We understand the main request is to have an audit trail for e-signature requests, rather than relying on individual document statuses or email records to track activity.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. What information would be most useful to have in a signature request history?

  2. Why is Xero Sign free for company accounts but not for personal tax? Xero state that this is because multiple people have to sign in multiple places on a personal tax return - which is not true in any case!

    If a partner requires multiple documents signed in the one pack then of course Adobe Packs are a good way to facilitate this, but for one document signing it should be free as advertised!

    Xero Tax is free for Xero Partners, which is fine as it isn't sophisticated or clever enough to be paid for right now. But to find…

    3 votes

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    Hi Tim, thanks for taking the time to raise this idea with us and share your feedback. 😊 We appreciate why you'd like a free signing option for individual personal tax returns, particularly when you don't need to send several documents together. Your idea is now open for others to add their votes and comments. We'd welcome hearing from other partners about how this would help their practice and fit into their personal tax workflow, so we can build a clearer picture of the interest in this request.

    You're welcome to share this with colleagues who'd also find it useful so they can add their support too. We'll follow the feedback here and post any updates as they become available.

  3. It would be great to have a cover letter placeholder that alerted the client to the estimated Div 293 that would be payable (as the superannuation contributions worksheet) and that the ATO would issue a separate assessment. The note on the estimate is not prominent enough and easily missed by clients. Having it default on the letter would be another opportunity to make sure the client sees it.

    12 votes

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    Thanks for sharing your thoughts on this idea. We appreciate you highlighting how important clear client communication is when it comes to Division 293 tax liabilities.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  4. At present Xero Sign defaults to a paginated view when the client is trying to sign off their documents, but this does not display properly on a phone or a tablet. The central area is blank and can't be scrolled. If the software defaulted to 'unpaginated' this solves the problem with mobile browsers - have tested on Apple and Android devices and clicking the 'unpaginate' link displays the document correctly.

    2 votes

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    Hi everyone, thanks for sharing your feedback on this idea.

    We understand the request to default Xero Sign documents to an unpaginated view on phones and tablets, which could make signing more straightforward on smaller screens. We’ve reviewed this idea and it’s now open for community support through votes and comments.

    We encourage others who would benefit from this to add their votes and share their experiences, helping us understand the broader need. We’ll continue to monitor the feedback and update this thread as we learn more.

  5. As a manager the Milestones on the XPM home page helped a lot with an overview/ snapshot of the team, the outstanding jobs and helped with planning the day, but with the new Partner hub there's no option to add a Milestones widget to the Home page.

    4 votes

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    Appreciate you sharing this feedback, Jana. A dedicated Milestones widget could give practice managers a quick overview of job progress and upcoming deadlines directly from the Partner Hub dashboard.

    We've updated the status to Gaining Support so we can continue tracking community interest. Add your vote if this could improve your workflow.

  6. Grab all ATO online prefill data. Why exclude the data that shows how many days hospital cover was covered? Why not provide all the data that is available on the portal prefill pintouts? (Including previous year deductions and occupation etc)

    8 votes

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    Thanks so much for raising this and explaining how you’re using the ATO prefill data. We’ve logged your feedback and will move it into our Gaining Support process so the product team can consider it alongside other work. At this stage there are no planned changes to how Xero imports Medicare and ATO prefill data, but your input is really valuable in helping us understand where improvements would add the most value..

  7. One thing that's particularly frustrating to me about the new UI is the non-collapsible view for relationships. We have clients that are part of big groups with lots of relationships, and it now looks very cluttered, and quite annoying when we have to scroll down.

    Please restore the drop-down view (and change back to the smaller font too) 🙏

    12 votes

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    1 comment  ·  Clients  ·  Admin →
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    Thanks for your feedback on the Relationships section in Xero Partner Hub, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. Problem

    Xero currently allows practices to restrict staff access to specific clients. Under the Clients section, staff members can only view the clients they have been granted access to.

    However, when the same staff member clicks on the Tax tab, they can view the full list of client tax returns across the entire practice. This effectively bypasses the client access restrictions that have been configured and undermines the purpose of limiting staff visibility.

    Why This Matters

    Many firms use client access permissions to:

    • Protect confidential client information
    • Segregate duties among team members
    • Ensure staff only work on their allocated client…
    3 votes

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    0 comments  ·  Staff  ·  Admin →
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    Hi Aarush, thanks for raising this suggestion. We understand the request for Tax tab access to follow the client permissions assigned to each staff member. This could make it easier to manage access to sensitive tax information across practices with different teams and responsibilities.

    We've moved this idea to Gaining Support so we can continue gathering feedback. If this could help your practice, add your vote and let us know how you'd expect the permissions to work.

  9. View salutation or an alternate name field
    As many clients are addressed by a different name other than their legal/birth name, it would be helpful to be able to view their salutation, or an alternate name, in the contact section of the client, without having to go into the contact to see this information.

    27 votes

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    Hi team, we appreciate wanting to be able to see this information more readily available. While we continue to get a sense of the interest in this through the idea we'll let you know here if there are any changes planned.

  10. Ability to merge contacts

    22 votes

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    6 comments  ·  Clients  ·  Admin →
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    Great to be getting all this detail on small changes that would make a big difference for you managing clients in your practice.

    We'll continue to track the support this idea receives and I'll let you know if there are any updates planned.

  11. When Superannuation Income Stream information is imported from ATO Prefill, the amounts are automatically included in the individual's taxable income calculation. In some cases, this treatment is not correct, however there is currently no option to retain the imported schedule while excluding the income from taxable income calculations.

    Attempting to adjust the schedule can result in validation errors, leaving deletion of the entire schedule as the only practical workaround. This removes useful prefill information and reduces the audit trail within the return.

    2 votes

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    Thanks for sharing this idea. Being able to retain imported Superannuation Income Stream schedules while excluding non-taxable amounts could reduce manual work and preserve ATO Prefill details.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. Add your vote and share your use case.

  12. Currently UOMI just shows as a note above the payment schedule but is not included in it, so it is easy to miss and doesn't show our clients the total liability.

    Please could you include a line for UOMI in the payment schedule as well as including the note which shows the date interest is calculated up to (like MYOB does)?

    Alternatively please add a tick box to the Use of Money Interest settings so we choose whether or not to add it to the payment schedule.

    Thank you.

    5 votes

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    Appreciate you sharing with us here, Kathryn. Thanks for also adding detail on why this'd be useful.

    We're just starting to get a sense of the wider interest for this from the community here - make sure to share your idea with colleagues that'd like to see this developed so they can vote, too.

    I'll make sure to update if there are any plans made.

  13. When in a client's xero file, it would be great to link back to XPM. We can go XPM to client file but not the other way...

    1 vote

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    Thanks for raising this. The main request is to add a direct XPH link within the client's Xero organisation, creating an easier way to move back to the practice. This could be particularly useful when switching between jobs, client details and accounting tasks throughout the day.

    I’ve updated the status to Gaining Support so we can continue tracking community feedback. If this would improve your workflow, add your vote and share what you'd expect the link to open to.

  14. XPM has been updated recently (April 2025) and the update has removed the re-ordering of tasks function. We used the re-ordering function to put all tasks in chronological order e.g. monthly payroll tasks, VAT returns, year end accounts were all arranged in date order. Since the update all the re-ordering that we have completed on jobs have been changed and now all tasks are non-chronological and in a jumbled order. This is very frustrating. Please could Xero re-instate the ability to re-order tasks as required? These changes are a backwards step.

    42 votes

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    Thanks for sharing your idea regarding manual reordering of tasks on a job.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. We need additional syncing for when invoices are completed so wash ups don't have to wait the 24 hrs to complete.

    2 votes

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    Thanks for sharing this idea. We’re moving it to Gaining support so we can understand how broadly the community would benefit from more frequent syncing of completed Xero invoices into Xero Practice Manager, rather than waiting for the overnight sync.

    If this would help your practice, please vote for the idea and add a comment describing your workflow or the impact of the delay. Community feedback will help us gauge interest and better understand the need.

  16. In Xero Practice Manager, we can view the ATO prefill PAYG Instalment amounts for each client individually. Is it possible for XPM to create a report or export option that allows us to download the full ATO prefill PAYGI list for all clients at once?

    17 votes

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    Hi Tanya, thanks so much for your feedback on PAYG Instalment reporting in XPM. We really appreciate you taking the time to share how a bulk export of ATO prefill data would help your practice.

    We’ve reviewed your idea and moved it to Gaining Support, which means it’s now open for the community to vote on and add their own comments. If you’re able to share a bit more about your workflow, it might encourage others to jump in with their experiences too, and give the product team a clearer picture of the need.

    We’ll keep you updated on any progress.

  17. Would be good to have an "Allocate" command button so income, deductions, tax credits are split automatically as per the percentage for each individual in a trust, partnership and LTC company. It is time consuming when there are multiple individuals and varying percentage splits.

    36 votes

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    1 comment  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    We've reviewed your idea to add an auto allocation button and it can now gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. Items that are selected remain selected even when filters or search queries are applied. This ensures that selection is not lost when the view changes.

    5 votes

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    Hi team, this idea has been created off the back of an original post here to get a better idea of the interest for being able to hold selections across status lists within AU Tax.

    While we don't have immediate plans around this it would be good to gauge the wider interest in this from the community here. Thanks

  19. It is not currently possible to pull a report of all clients that have Franked distributions (field U) and Franking credit (field D) on their tax returns. As the ATO has released a new area of focus on franking credit trading rules known as the '45 day holding period rule' we would like an easy way to track and highlight companies that could

    29 votes

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    Appreciate you raising the idea in the forums here. We'll continue to get a sense of the interest in being able to pull these Franking fields with the report builder.

    If there are any plans made for enabling this we'll be sure to share with you all here.

  20. In the company return you have the ability to create a new schedule.
    Specifically, A rental statement to be included here:

    24 votes

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    Hi everyone, thanks for raising this idea. We know rental income and expenses are a key part of tax for many businesses, and it would be super helpful to have a rental property schedule within the Company Tax Return (CTR) in Xero Tax.

    At the moment, there aren’t any rental worksheets for companies in Xero Tax, because the ATO doesn’t accept rental schedules on a CTR through PLS. That means this part of the return needs to be managed outside the system — which we understand isn’t ideal.

    That said, we can see this idea is already getting some traction, and it's now in the Gaining Support stage. If this would improve your workflow, feel free to vote or add a comment. It really helps the team understand what matters most to you.

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