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384 results found

  1. PLEASE PLEASE PLEASE allow us to enter dates and not have to use the clicker. When i enter 27.5.26 please make it work like other dates and know it is 27 May 2026. Currently whn I type that in the Screen says "Can't show file details" and then a clickable of Refresh to show details, when I do refresh there is not date. The date clicker is so slow and annoying

    1 vote

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    Appreciate you sharing this feedback. Being able to type a transaction date directly could make the Smart document capture workflow quicker and easier to navigate, especially for keyboard-focused users.

    We’ve updated the status to Gaining Support so we can continue tracking interest. Add your vote if this could help your workflow.

  2. Dear Xero Team,

    It would be very helpful to have a separate "Statement" tab for each contact to upload statements received from suppliers or contractors for accounts payable.

    I recommend adding this tab under the existing Contacts section, alongside the current tabs for Bills, Purchase Orders, Receive Money, and Spend Money.

    Kind regards,

    Marilie Lessing

    2 votes

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    0 comments  ·  Contact  ·  Admin →
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  3. Invoice Address. When exporting invoices to. csv file it would be beneficial to have customer address in the file also

    1 vote

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    0 comments  ·  Files  ·  Admin →
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    We appreciate you raising this idea. Including contact address fields in the invoice CSV export could reduce manual work for businesses that regularly use exported invoice data outside of Xero.

    We've updated the status of this idea to Gaining Support while we continue monitoring community feedback.

    Keep sharing your experiences and voting on the idea. The additional context helps the team understand the impact this capability could have.

  4. Hubdoc could read bank accounts and a warning pop up if they differ from that in Xero.

    12 votes

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    2 comments  ·  Hubdoc  ·  Admin →
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  5. We are looking for a more streamlined way to change the Primary Contact person in Xero without having to manually copy and paste information.

    Currently, there isn't a direct method to promote an additional person to the Primary person role. To change the Primary Contact, you need to manually update the Primary person field with the details of the person you want to make primary.

    Having a feature that allows you to select an existing additional contact and promote them to Primary Contact would make contact administration much easier and more efficient.

    2 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Abi, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. Unsure what category this would fall under - but when navigating through screens / pages and you then click back, the previous screen always rests and puts you to the top of the page, even if you were at the bottom / half way down etc.

    It would be useful if the previous page retained at whatever position you were at.

    I've noticed it on reports when drilling into detail when you click back and also on contacts when you'e looking through multiple contacts and then click back. It can be hard work figuring out where abouts on the page…

    2 votes

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    Hi Ellie, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. It doesn't appear to be possible to Remove attached files from a transaction and save it back to Xero Files. I found it to be a useful function. Would it be possible to add it back again? Also it would be really useful to be able to Search on documents in Xero Files.

    4 votes

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    0 comments  ·  Files  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Additionally, regarding the other idea on searching within the files section, I have found a similar idea to what you're suggesting and added your vote there. We'll monitor both ideas for traction.

  8. If the ABN was displayed on the Contacts list screen, or when a contact is selected, it would be easier to check you were in the correct Supplier (or Customer) before inputting a new bill/invoice which may avoid errors.

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. Would be great to be able to assign a special rate to a particular client so that rate generates each time you invoice that client and also add tick box to mark as bad debtor which flags them up.

    4 votes

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    1 comment  ·  Contact  ·  Admin →
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    Hi Denise, thanks for sharing this idea! We can see how a “Bad Debtor” flag could be a really useful tool for managing risk. When your business is busy, you don’t want to accidentally extend credit to a customer who’s already significantly overdue.

    Right now, the absence of an automated alert means staff often have to double-check a customer’s payment history or risk raising an invoice for someone who should be on a stop-credit list.

    As a short-term option, you can use the Contact Notes field. Adding a note to a contact makes it visible when viewing their details, though it doesn’t yet “pop up” during invoicing.

    Regarding your idea on default rates, you can already assign a default discount rate to contact records. You can also use the Untrack Items feature to make data entry faster and reduce manual effort.

  10. Include contact details (eg address, contact no, etc) when generating other reports like inventory, sales and etc.

    1 vote

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    1 comment  ·  Contact  ·  Admin →
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    Hi Shantina, can you share a little more on what you'd be wanting to do or the use the report would have to you? This will help in sharing back with out product teams and for others in the community to consider if this is something they'd like to support too.

  11. As a national charity supporting member organisations that are charities, it would be really useful if we could add Charity registration numbers to contact information. This is probably going to be more important now that the Charitable Incorporated Organisation has been introduced in the UK. https://www.gov.uk/guidance/charity-types-how-to-choose-a-structure-cc22a#types-of-charity-structure

    It would also potentially be useful for businesses that are supplying services to charities as if would provide a way of prompting them to consider whether they should charge a lower rate of VAT where VAT legislation enables them to do so https://www.gov.uk/vat-charities/what-qualifies-for-relief

    1 vote

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    0 comments  ·  Contact  ·  Admin →
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    Appreciate your suggestion here, John. We can understand how having a dedicated Charity Registration Number field on contact records could make it easier to maintain accurate information and support compliance requirements.

    We've updated the status of this idea to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and let us know how you currently record charity registration numbers and where you'd expect to see this information displayed.

  12. It would be helpful to have a Quick View option for uploaded pictures or screenshots, allowing users to preview attachments without downloading them.

    6 votes

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    2 comments  ·  Files  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. In the transaction lists in a client, having the ability to add "account" column to see what expense account a Spend Money is associated with, or the income account a Receive Money is recorded to.
    eg. image attached

    2 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Kyle, thanks for sharing this suggestion.

    We understand you’re looking for an option to show Account Codes directly within the contact activity view, so you can review transaction details without needing to open each individual entry.

    Having more visibility into transaction coding could make it easier to review contact activities and complete regular account checks.

    We’ll continue to track feedback and interest from the community for this idea.


  14. When the transaction is reconciled to a Bill that's been uploaded from HubDoc in Xero, it should mark the document as Paid in HubDoc. (Google's AI-generated answer says that this happens, but it doesn't on my account). That way it would be much easier to see in HubDoc which items still aren't reconciled

    Specifically, if a document is
    1) published as "Purchased, Awaiting Payment", and published to Xero
    2) that bill is then reconciled to a transaction in Xero, so that bill is shown as Paid and linked to Hubdoc
    3) then when viewing the document in Hubdoc, "Mark as…

    16 votes

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    3 comments  ·  Hubdoc  ·  Admin →
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    Hi Mark, thanks for this excellent and clearly detailed suggestion.

    We understand the workflow you're proposing: when a bill from Hubdoc is reconciled in Xero, its status should automatically sync back and be marked as 'Paid' in Hubdoc.

    We're grateful for your engagement and for letting us know the changes that matter to you.

    We've reviewed your idea for the 'Paid' status to sync from Xero back to Hubdoc, and now it can gain support from other community members. Along with votes, others can now comment to share additional detail about how this two-way sync would improve their experience.

  15. The new layout does not support our workflow. On the contrary, it slows us down and makes the system less transparent. For practices like ours, managing hundreds of clients, clarity and efficiency are essential. The previous dashboard enabled us to see key information at a glance. The new version creates unnecessary friction.

    It is crucial that you retain the option to use the previous dashboard version and allow each Xero user to decide which layout best supports their work. There are hundreds of similar requests in community forums asking for this flexibility. In light of this, the current developer stance…

    3 votes

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    0 comments  ·  Files  ·  Admin →
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    Appreciate you sharing feedback, Erzsebet. However we do ask that each post be contained to a single idea in a feature to help;

    • other members know what they're voting for
    • product teams get a sense of the interest for a particular change
    • us provide updates on any progress for a change

    Being upfront, the new homepage will replace the Dashboard experience over the coming weeks, and we cannot maintain both experiences long term.

    To help with some of the notes you've raised on your needs;

    • You can view draft invoices/bills from the Invoices owed to you/Bills to pay widgets - This now sits beneath the graph
    • # of items to reconcile should be visible from each Bank account widget, as well as within the Tasks widget
    • Net profit or loss widget will provide a quick gauge of the clients FY

    I'll update the title of your idea here for the…

  16. On these top level menu layouts, like Invoices, Bills and Contact Activity list we really need to be able to add/remove columns. Eg. to see the net total for each Bill/Invoice, not just the gross amount including VAT.

    We use these menu layouts a lot, and have to copy and paste to Excel when we want to send that data, because there seems to be no export on Xero that can produce a neat one row per invoice layout. The exports produce a massive report that displays every row from every invoice - not much use.

    Having the ability to…

    7 votes

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    1 comment  ·  Contact  ·  Admin →
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    Appreciate your feedback, Maggie. However it is unlikely that this change would be made across all areas of Xero at once. It would help to get an understanding of the desire for this in each area to share with our product teams.

    We have an existing idea for customising columns in the Invoices list, and one around the ability to view total and tax amount columns in the bills list that I have added your vote to, and I have adjusted your idea here for the customisation of columns in the Contact Activity. If there is any progress for each of these we will update on the respective idea. Thanks

  17. Ability to run credit checks from the contacts page when enrolling new buyers.

    2 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Alton, thanks for your idea. We understand you’re looking for a credit risk assessment tool within customer records, so you can review credit information without needing to use separate systems.

    Having credit insights available alongside customer details could help make onboarding decisions and credit management more efficient.

    We'll continue to gather interest and feedback from the community for future reference.


  18. Include if there are documents to review in hubdoc under tasks

    12 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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    We appreciate you sharing improvements you feel would be most valuable within the Task widget of the new homepage experience.

    Our product team are carefully considering all feedback we're receiving on this and I'll be sure to share if there are any plans made with you here.

  19. Allow organisations to disable autosync in Hubdoc for every supplier (existing & new) as an account level setting

    8 votes

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    5 comments  ·  Hubdoc  ·  Admin →
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    Thanks for sharing your idea with us, Matt. 

    We've reviewed your idea, and it's now live on the Community page where others can vote on it and share their thoughts.

  20. hi guys, it would be helpful if i could add more than one email contact when i set up a new customer on my mobile app.

    simon.

    1 vote

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    Thanks for sharing your idea, Simon 😊 We understand you’d like the Xero Accounting app to let you add more than one email address when setting up a new customer, so it’s easier to manage customer contact details on mobile.

    We’ve reviewed your idea and are moving it to Gaining Support so other customers can vote on it and add their feedback. Hearing more about how this would help your workflow in the Xero Accounting app will help us better understand the demand and use cases for this improvement.

    If this would make a difference for others as well, please add your vote and share more detail in the comments.

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