Settings and activity
43 results found
-
938 votes
Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏
We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.
Right now there are no specific time frames available as to when this might be worked on, but…
Yazz Bhatti
supported this idea
·
An error occurred while saving the comment An error occurred while saving the comment Yazz Bhatti
commented
I would like to know the threshold Xero has for votes before an idea is accepted as something they are willing to even consider working on.
There are countless things that Xero could do better, instead they're focussed on beautification projects that do nothing but break the consistency of the software.
Can someone from Xero support answer this simple question?
What is the threshold of votes before Xero deems an idea or feature request as something to be considered?
Do we have to badger your CEO Sukhinder Cassidy's office for a response?
Is your CEO even aware that there are glaring holes in basic functionality that your software should have but doesn't and that can't be solved with a third party plugin?
An error occurred while saving the comment Yazz Bhatti
commented
The assumption is that Xero cares what its users want.
For the most part Xero software works, it has a myriad of peculiarities which should have been ironed out and features should be easily added to the system. This also assumes their developers created some modularity in their system in such a manner as to allow these kinds of changes without rewriting whole sections of code. They clearly haven't. This must be why there is often resistance to them making changes.
For example, I recently took one of the Xero support staff on a guided tour of how I have to reconcile payments. I want references on the account sheet - but it won't pull them through. So there is a workaround but it is far from elegant nor is it quick. The advisor then understood that reconciliation can sometimes take half an hour - whereas if the system worked the way it should, it would take maybe 5-10 minutes.
They don't care and until people stop using the software, they won't take notice.
An error occurred while saving the comment Yazz Bhatti
commented
Xero have already stated that they have no plans to develop this at this time. Read that as "Xero will not develop this, ever"
-
47 votes
Thanks for your engagement here, Charl. While not a complete solution you may find the use of the 'Home' button on your keyboard helps you quickly navigat back up the page 🙂
Yazz Bhatti
supported this idea
·
-
87 votesYazz Bhatti
supported this idea
·
-
95 votesYazz Bhatti
supported this idea
·
-
48 votesYazz Bhatti
supported this idea
·
-
61 votesYazz Bhatti
supported this idea
·
-
152 votesYazz Bhatti
supported this idea
·
-
80 votesYazz Bhatti
supported this idea
·
-
556 votesYazz Bhatti
supported this idea
·
-
154 votes
Hi everyone, we appreciate your input on being able to add new tracking options while invoicing and our team are looking into improvements that could be made to this flow in new invoicing. I'll keep you looped in on any change for this here.
Yazz Bhatti
supported this idea
·
-
145 votes
Hi everyone, thank you for all your feedback into this idea. We appreciate the change takes a bit of getting used to, but we also understand and are concentrating on changes we can make to help condense and improve this for you all. For the time being we'll move this to working on it and I'll come back to share when we have further updates.
Yazz Bhatti
supported this idea
·
-
232 votes
Hi all, thanks for feeding back on the ways you work with invoicing and what you'd like to see with new invoicing in Xero.
Our team are reviewing the flow when copying an invoice and having the contact name automatically populate.
In the way this currently works, once you add a contact to the new(copied) invoice any defaults you've applied to a contacts record will then be applied to the invoice. This flow of default application is something the team will consider as part of their review and what works best for majority of users.
Yazz Bhatti
supported this idea
·
-
262 votes
Hi community, we've released our first update to history and notes of new invoicing, where you can now view more detail of changes such as where an issue or due date has been altered or the amount of your invoice is changed. There's more improvements for this space coming soon and I'll keep you up to date with these, here.
Yazz Bhatti
supported this idea
·
-
248 votes
Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.
Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.There are really important reasons why we must go forward with sunsetting classic invoicing…
Yazz Bhatti
supported this idea
·
-
1 voteYazz Bhatti
shared this idea
·
-
622 votes
Hi everyone, thanks for joining and supporting this idea.
We understand there are a few different use cases for why you'd like to attach a file to an asset within the Fixed Assets register, as well as transactions themselves.
To be upfront our team's current focus, like many areas of Xero, is on upgrading Fixed Asset technology, as we build greater consistency between Xero experiences, making it easier to learn and navigate Xero. Some of these changes may seem minor, but are critical in terms of delivering new and exciting value later on.
That being said, our team is researching what comes next and this is a focus because it is the most supported idea for Fixed Assets right now.
As we continue forming the future of Fixed Assets in Xero, we'll share if there’s any updates.
An error occurred while saving the comment Yazz Bhatti
commented
The 'developers' are tasked to beautify and redo sections of the app that don't need changing. They're clearly not interested in adding features that their customers want.
I am presently looking for an alternative to Xero, to move away from this horribly limited and poorly supported piece of software.
Yazz Bhatti
supported this idea
·
-
284 votes
Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!An error occurred while saving the comment Yazz Bhatti
commented
Xero thinks that batch payment is only for making a 'payment file' to send to a bank.
Whilst this is useful - there should be another option to simply mark something as a batch payment - then each individual invoice or bill needs to have the same reference number applied against it.At the moment, when paying a customer, say 5 invoices, I go in to each invoice, mark as paid and send a remittance for each individual invoice.
The alternative is to 'mark as paid' as a batch - send the remittance, unreconcile it, then go in and mark each individual invoice as paid and then reconcile them together against the bank reconciliation page.
LONG winded - unnecessary and downright useless.
Bank reconciliation needs to be better thought out. Or at least listen to your users.
Yazz Bhatti
supported this idea
·
-
428 votes
Hi community, we can see there’s lots of interest in this idea and appreciate all your feedback and comments. We absolutely understand the value that unapproving a bill would bring to your businesses. Unfortunately, while the concept is quite simple, the technical implementation within Xero is highly complex.
The good news is that our Product team is still keen to solve this problem for you. They have a possible solution and would love to hear your response to validate their thinking.
Put simply, instead of "unapproving", the solution would bundle the following tasks into a single action so that you can effectively "unapprove" a bill much faster.
- Void the bill
- Copy the bill
- Reattach any files (IF any) from the voided bill to the copy of the bill
A primary caveat to this is you could only action one bill at a time. So, if you had multiple bills that…
Yazz Bhatti
supported this idea
·
-
65 votesYazz Bhatti
supported this idea
·
-
965 votes
Hi community, we’re excited to share an update that's in the beginnings of rolling out to all users. Some may notice on the Reconcile page that your bank account now shows up to 50 statement lines at once 🎉
We appreciate all our customers that tested and shaped this update with us. From feedback we combined this release with the ability to search and filter
Along with an increased number of statement lines, you’ll also see a search bar showing at the top of the page where you can enter details from your statement lines including ; Payee, Reference, Description, Transaction type, Cheque No. and Analysis code.
We know one of the needs here was being able to narrow down the date range or the Amounts that you wanted to reconcile for and with this update you'll be able to filter by date range or minimum and maximum amounts.
This…
Yazz Bhatti
supported this idea
·
Any suggestions on an alternative accounting software provider instead of Xero? This software is getting 'beautified' without actually sorting out the lack of features.
Definitely time to jump ship.