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17 results found
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598 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Dean Richardson
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964 votes
Hi everyone
We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.
I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.
The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please…
An error occurred while saving the comment Dean Richardson
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51 votes
An error occurred while saving the comment Dean Richardson
commented
This is a must have.
For businesses who have to pay commission on particular products this is essential as at the moment we have to manually run reports and then do the work in excel which is time consuming. I should be able to just pull a report with tracking categories on a line levelDean Richardson
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283 votes
Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!Dean Richardson
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66 votesDean Richardson
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263 votesDean Richardson
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143 votesDean Richardson
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396 votes
Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.
With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.
Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here
We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.
An error occurred while saving the comment Dean Richardson
commented
@kelly I would suggest the 'building on beautiful' is a vanity game and a complete waste of your money.
It achieves nothing practical other than upset your customers specially when it keeps turning out rubbish like the contact screen.Its time xero worked on critical on functionality that save people time and money and make us want to stay with you.
If your database schema is so complex it cannot add some simple custom field objects you may need to look at your development team and their skill level
Dean Richardson
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51 votes
Hi Paul-John, appreciate your feedback here. Our team are constantly reviewing new as well as sharing and rallying for many of the trending ideas across the site here.
Hopefully you feel more of the interaction overtime.
We take ideas seriously and this does mean sometime may need to be put into evaluating an idea internally before it's position is updated in the community here. There are many factors that weigh into the product decision and development process that extend beyond the site alone and some ideas require careful consideration from multiple areas and people throughout the business. Where possible we will do our best to openly set expectation and you can use the Status of an idea to better understand it's position.
Dean Richardson
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86 votesDean Richardson
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89 votesDean Richardson
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246 votesDean Richardson
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300 votesDean Richardson
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225 votesDean Richardson
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553 votes
Hi community, to continue sharing on our development of einvoicing in the UK - we've now released our first part of this experience. So, if you have registered for einvoicing, you'll be able to edit your billing contact to select to 'Receive Xero subscription bills as einvoices where you'll just need to enter your businesses VAT. As mentioned in my last update - we're still developing this experience, and coming up will be the ability to choose this option from the online invoice itself. I'll loop back when this is released.
Dean Richardson
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966 votes
Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback.
As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future.
We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on.
One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…
Dean Richardson
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64 votesDean Richardson
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Xero are you joking.
You are meant to be setting yourself up as a provider of accounting software for businesses!
We aren't even a large business bit we are never going to use that mobile app to work day to day. its great if you just want to upload a receipt and take photo at the same time, but seriously reconciliation is never going to be done on a app!
It strikes me that all these terrible visual changes are you attempting to make the mobile app better when in reality I would imagine 99% of users on here want the desktop to work and be an efficient way to do our jobs day to day.
Im seriously starting to doubt that Xero have any idea who their customers are.
Go on Xero be brave and put a poll out to ask the people paying to do bookkeeping, invoicing, reconciliation and credit control how many want to use (or will use) the app.
We work at desks and use desktops!!