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  1. 610 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Dean Richardson supported this idea  · 
  2. 53 votes

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    Dean Richardson commented  · 

    This is a must have.
    For businesses who have to pay commission on particular products this is essential as at the moment we have to manually run reports and then do the work in excel which is time consuming. I should be able to just pull a report with tracking categories on a line level

    Dean Richardson supported this idea  · 
  3. 293 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

    Dean Richardson supported this idea  · 
  4. 67 votes

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    Dean Richardson supported this idea  · 
  5. 273 votes

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    Dean Richardson supported this idea  · 
  6. 144 votes

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    Dean Richardson supported this idea  · 
  7. 412 votes

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    Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.

    With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.

    Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here

    We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.

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    Dean Richardson commented  · 

    @kelly I would suggest the 'building on beautiful' is a vanity game and a complete waste of your money.
    It achieves nothing practical other than upset your customers specially when it keeps turning out rubbish like the contact screen.

    Its time xero worked on critical on functionality that save people time and money and make us want to stay with you.

    If your database schema is so complex it cannot add some simple custom field objects you may need to look at your development team and their skill level

    Dean Richardson supported this idea  · 
  8. 53 votes

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    Hi everyone, I appreciate feelings shared in not seeing traction as fast as you'd like to ideas you're interested across Xero Product Ideas. 

    Our community team are pure advocates for our customers ideas internally, making sure these are shared and highlighted to the teams and individuals that can make a difference, and doing our best to get ideas reviewed and into our teams planning wherever possible. 

    We receive ideas for incremental, and large changes to existing products, as well as for new features entirely. With so many customers the range of ideas coming from our users is large, and we cannot action all things at once. 

    We try to be transparent in our communication and updates to ideas across the site, even if this means there is no current development planned for a feature. 

    I can assure you the site here is a tool that all our product teams find…

    Dean Richardson supported this idea  · 
  9. 88 votes

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    Dean Richardson supported this idea  · 
  10. 92 votes

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    Dean Richardson supported this idea  · 
  11. 250 votes

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    Dean Richardson supported this idea  · 
  12. 304 votes

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    Dean Richardson supported this idea  · 
  13. 226 votes

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    Dean Richardson supported this idea  · 
  14. 566 votes

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    Hi community, to continue sharing on our development of einvoicing in the UK - we've now released our first part of this experience. So, if you have registered for einvoicing, you'll be able to edit your billing contact to select to 'Receive Xero subscription bills as einvoices where you'll just need to enter your businesses VAT. As mentioned in my last update - we're still developing this experience, and coming up will be the ability to choose this option from the online invoice itself. I'll loop back when this is released.

    Dean Richardson supported this idea  · 
  15. 986 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

    Dean Richardson supported this idea  · 
  16. 66 votes

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    Dean Richardson supported this idea  ·