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  1. Dear Xero

    I'm a user of your Standard business plan and happy to pay for this service, but also a user of your Starter Plan for another business in another country and it has some limitations which really need attention for small business owners who don't do much accounting.

    The limit of 5 bills a month has to be increased to at least 10 which seams fair for a small business. I don't see the value of your price increase for basic features we need.

    The other issue with 5 bills its allocated to each month, so should you have…

    87 votes

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  2. Currently the custom Pool creation option does not allow for the specific depreciation requirements of a software development pool - First year to be Nil, the second , third and forth years at 30% and the final fifth year of 10%. Without this function the depreciation for these assets needs to be calculated manually.

    12 votes

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  3. Where an employee takes unpaid leave for more than one week, it would be helpful if you could enter in the date in which the unpaid leave applies from so that the anniversary date can automatically be reset. The current set up is rather antiquated, and needs to be automated to ensure accuracy and ease of use.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hey team, thanks for your input. We appreciate your needs here, and have a bit of an update. For any organisations that started using Xero payroll in NZ from 5 August 2024, you'll find you can adjust the employee's sick leave entitlement date from their employee record. See more detail around this on Xero Central.


    For all other organisations, don't worry this is also in the works but just has a little more complexity to it, we'll keep you updated of when this is made available to all remaining organisations, here.

  4. Current options in the "Standard - Edit Branding Theme" exist to add details/terms in certain fields that show only on (Invoice and Statement) or (Quotes).
    Two additional options for maximising a field for Terms for (Purchase Orders) and (Remittances) would complete the set.......pleeeeease!!

    4 votes

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  5. Pay Template - I would like to list the pay items in order of relevance not alphabetically by pay item name.

    7 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  6. We are wanting to create a report for timesheet information for hours worked submitted by employees, that have been reviewed by their managers, i.e. rejected and unapproved overtime worked. The timesheet report only lists the paid hours. We would like to know the hours submitted by employees on their timesheets, versus the hours that were eventually approved and paid for. Are we able to create a custom report for this, to work out unapproved (as revised by the approver) overtime hours per employee, for a specific time period. This information is needed to do the BOOT test each year for…

    7 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  7. We need a way for Xero to know that there was a chargeback on an invoice through GoCardless so that the payment applied against the Xero invoice is removed.

    There have been instances where a customer's bank did not accept the charge made against the bank account and GoCardless charged us back for the invoice. We didn't collect the payment, but Xero still has the invoice marked as paid. When reconciling AR this month, there was a few invoices that were charged back but were still showing paid.

    17 votes

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  8. It would be great if a customer could pay more than one invoice on their account using stripe, perhaps when sending a statement there could be a link for Stripe to include all items in that statement, many of our customers have lots of small invoices that require payment at month end and it isn't practical to ask them to make individual payments

    39 votes

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  9. Draft Bills - Ability to create Credits from Draft Bill sent directly to Xero email

    Suppliers email credits as well as Bills, why not have the ability to process a bill or credit through this area, a supplier is not going to invoice credits to one email address and invoices to another. Why can we not select if it is a bill or credit and process.

    Purpose: to allow processing of credits through the Draft Bills seamless

    cost effective: reduce the need for additional software such as dext or hubdoc, use xero.

    Current process: open the Draft Credit, download the…

    281 votes

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    Appreciate the interest here, everyone. Being open this isn't something we have current plans for. 


    Thanks for noting the optional paths atm, Paula! Understand it's not the solution being asked here however for those that haven't already we'd recommend looking to connect Hubdoc to help automate the process. 🙂

  10. Employees have requested their net pay to be paid across more than four bank accounts, though this function is not available. Increasing the number of bank accounts would assist employees and those processing payroll.

    5 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  11. Show leave balances on payslip in days and hours and not just hours. Easier for staff to understand their leave balances in days than only in hours.

    215 votes

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     ·  20 comments  ·  Payroll  ·  Admin →
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  12. The real cost of an employee is not shown on the payslip, even though things like Workcover, public liability, Qleave could be shown as percentages based on no of staff over a year. Eg $20k workcover is / staff/weeks of year/hours work this week or $200000 / 16 staff / 52 weeks and 200 hours worked = 0.12c per hour. Same could be shown for Public liability, and any other costs attributable to each staff member.

    Also showing all forms of leave accrued in $$ values as well as hours gives a clearer picture to the staff member how much…

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  13. Could you please add a feature to fill a tracking category for every line in a bill or invoice?
    I am dealing with multiple pages of line items on a bill and each bill belongs to different locations (tracking categories). Note that allocating the tracking category to the supplier account, won't work, because they deal with all our tracking locations. If we can add the tracking option once with an option to fill all the remaining lines, it will save us a lot of silly repetitive work. Currently, we have to type, select, tab, tab, tab, tab, and then repeat…

    15 votes

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    Hi team, this isn't something we have direct plans for developing atm, however for those with the Adviser role you could consider using Find & recode as a way to bulk assign tracking to your transactions lines.

    It's important to note that it's not possible to undo a recode, so if you're unsure of how the features works at all we';d recommend trying it out in the demo company first.

  14. Please look into the idea for Importing and Exporting exchange rate from Xero for the ease of update if default XE Rate is not used by the organisation and the export function to generate exchange rates used for the period.

    17 votes

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  15. in Recurring invoices, placeholders are essential to accurate and meaningful descriptions. Placeholders seem to currently only offer Week, Month & Year but not ‘Day’ or [DATE] or [TODAY]. (with the usual +/- feature). This would be hugely helpful for recurring daily or weekly invoices or for communicating a relevant billing period on a Monthly invoice (that differs from calendar months or calendar weeks) without having to manually update the date in description of every Repeated invoice. Currently more work is required and ALL repeating invoices need manual intervention before approval whereas if this could be automated Bills could be automatically…

    129 votes

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  16. Allow the downloaded PDF copies to show chinese characters and korean characters

    Regards, Vivian

    4 votes

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  17. For all Xero Projects expenses, the only way to add the Expense name is to add a description for each expense. When we're tracking spend monies, receipts & invoices, this is a time consuming/ inefficient process. It would be ideal for the project expense to simply show the supplier name (when there's no description field added).

    4 votes

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  18. To request with Xero to add in Debit Note feature, which it is issued by buyer/ purchaser to the seller where under this circumstance a debit note is given by the buyer/purchaser to the seller to reduce the total value of the bills/invoices.

    Currently, only supplier can issue credit note, but as buyer in Xero can't really generate debit note if encounter return of stock/reduce total value of purchase invoices & etc

    17 votes

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  19. We would love to be able to send a remittance advice direct from Xero which includes the Reference that the supplier has asked us to provide. We are having a lot of trouble with suppliers failing to match payments which is time consuming for everyone.

    It would be a really easy fix!
    And even better, would be when exporting a file to BACS, the Reference requested by each supplier should be included on the relevant line, not the global company reference that is currently exported. (not quite sure why it already works exactly like we want when you only export…

    28 votes

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  20. Ability to add emojis to email templates.

    Currently, you are able to add the emojis when emailing individual invoices, but it is not possible to add the emojis to the email template.

    If you try to add an emoji to an email template, Xero will delete it after saving it.

    1 vote

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    Appreciate the difference in what you're asking here, Christopher. 

    No plans to allowing inserting emoji's directly into the email template atm, but we'll track this here and let you know if there's any plans made.

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