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A very flawed invoicing set up. I agree with all the comments, ideas regarding the new invoicing.
I would also add that the date selection is ludicrous. How many people create an invoice in advance. We are always the day after the goods/services are used but no choice for that. So here we are clicking unnecessarily into the calendar then having to click again to get the date required. Just bring back the calendar only!!! Having choices for due date is fine but totally unnecessary, just pop the calendar up.

Completely agree with comments. What a disaster! These improvements are making it antiquated. We're going backwards!

JUST LET US CONTINUE USING THE CLASSIC INVOICING.

XERO developers are not listening to the feedback because nothing has changed. No suggestions or absolute necessities are included or implemented. such a shame

Agree on the Tracking, response from Xero was to put it on the Contacts details and it then comes up on the invoice when you do one - backward in every way.

Does that mean I have to go through over 200 contacts and allocate individually? All good if they are actual new members to put it in then.

Not a great way as I have four/five Tracking options for members and need to know how many new ones we get, how many have rejoined etc and then move them over in the next new year to a current.

IT'S FAR EASIER TO ADD IT DIRECT ON AN INVOICE EITHER WAY.

It's like you've gone backwards with this new invoicing - this is what I'd expect from a starting point when you first set invoicing up and needed to sort the bugs, not years later when the Classic maybe just needs slight changes.

You shouldn't be implementing this until it's fully sorted and everything is there from classic let alone retiring something that works with less effort.

The view of the new one is hideous takes up way too much screen, are your developers partially blind or something so they need the bigger view of something.

Obviously no one is really listening at your end to all the complaints about this and you are just randomly picking what you respond to.

Applying payments requires clicking on dropdowns and calendars, instead of being able to type info. Classic is much more efficient for this.

Do not remove Classic invoicing - the new style is very poor and requires more steps to use.

New invoicing is not a good UX. The product code pop-up is all invasive and I had trouble getting the cursor into the correct box. Switching back to classic was instantly easier.

It needs work before switching off classic.

Not being able to use Tracking categories on the new invoicing will be detrimental to business

Can't view a file in the invoice easily, it opens up in a new tab, making it much more time consuming to check small details. Auto-save would be useful if it worked. The only good part of new invoicing is being able to see the billing and delivery address under the contact on the invoice, where the addresses are different. Add this to the classic invoicing.

New invoicing is not yet fit for purpose.

At a minimum the following changes would be required:
1) History and notes need to be available on screen for quick access
2) There should be a fast option to add extra lines
3) Approve and email should either not be default option, or should be a choice for the individual user
4) There should be an option to add attachments

The new invoicing isnt fit for purpose! Please bring back classic invoicing. On the new one you cant do the following (as far as I can see?) - add in a payment, - add in an expected date of payment, - see notes at a glance, - add in tracking categories, - create a credit note (it creates a duplicate invoice if you use the create and allocate credit), - copy using the same contact, - drop down to just approve, - see who an invoice was sent to, - change the date easily without having to click loads of options to get the calender view, and I am sure there are other things that i havent come across yet! PLEASE keep classic inovicing!!!

Your new Invoicing is awful. The layout is horrible the account & GST are under the Item/Description column which looks confusing. The "copy" button no longer copies to the contact which means more data entry which kind of defeats the purpose of copying the darn invoice. The fact you now have to use a dropdown to just "approve" or save the invoice is also stupid. The whole thing is hideous

You need to keep the history and notes that show the date, time and email address the invoice was sent to.
In some cases the original email used is no longer valid and you don't get notified by the company itself that there's been a change to the contact.
Even more important when chasing overdue invoices when they are likely to be filed for Debt Collection as this give the ability to show you have been chasing up the debt and the contact/s you sent these too as proof before you can even write them off as a bad debt. I have used this when I have had to file for Debt Collection of unpaid invoices and they like as much info as possible.

I also often get people saying they didn't receive the invoice and I can check that and then tell them exactly when I sent it including the time it was sent.
Sometimes I think they just use the "I didn't get it" excuse as their reason for late payment and nine times out of 10 when I've replied with the details we then get payment unless the sent from Xero email address is seen as spam which has also happened in the past.

You need to start listening to your customers instead of doing what you want with all these so called improvements.

You can't even get the due date on your Xero Subscriptions invoices correct e.g issued 27th Jan due 27th Jan yet a message pops up that it will show as overdue on our account but isn't so if you can't get that correct then why force all these useless/time consuming changes to invoicing on your customers.

That is terrible from an accounts perspective as the invoice isn't overdue yet it comes through to my side like that so I change the due date to the Direct Debit date so it's not reflecting as over due on my end for reports etc.

Very important! I need to be able to use an existing invoice and copy all the details to a Purchase Order, not just another invoice. The invoice details are long, so this is going to become VERY time consuming if I can't just copy it all to a Purchase Order.

Also, I have noticed that when I copy to another invoice when using the exact invoice from the previous week it doesn't bring the contact name across. Annoying!!

The new invoicing system is absolute rubbish. Don't change something that works perfectly.It might be good for Xero but not for the customer who come first.

You don't seem to be able to attach a file from the library any more.

Really dislike ‘approve & email’ as first button. Why can’t we just ‘approve’ in one click like before. Not use a drop down.

I agree that the Classic Invoicing format was much better, especially that fact that you can increase the number of lines to 5, 10, or 20. Now I have to enter the first line and press tab to have a new line appear. That is not convenient for my invoicing to our big clients.

The new invoicing system is not an improvement - it takes longer and is less efficient and user friendly. Rub it out and start again. It takes longer, and having to scroll down the drop down button to avoid "approve and email" is a nuisance if I am not ready to send it right away. Classic invoicing wasn't perfect, but it worked. And bring back Xero to Xero. I can't believe you abandoned this time-saving measure.