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  1. Xero defaults to full pay period hours for a new employee in the 1st payrun even if the employee start date (already entered into Xero) is part-way through a payrun. This doesn't make sense and is too easy to overpay a new employee in this way, if a manual override has not been done. Ideally, Xero would calculate the expected hours for a salaried employee based on the start date, but another idea would be to flash up a warning before finalising a payrun with employees that have a start date listed within the pay run period.

    9 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  2. pay rates rounding by 4 decimal points causing an underpayment of wages. EG: Base rate is 25.65 x 1.5 = 38.475000 but the award rate is actually 38.48. Need a solution for this ASAP.

    11 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  3. Could you please change the name on the Payroll Activity Details for Leave Loading Please. Not sure why you call it Annual Leave. It seems to be in the background and I can't change it. See picture attached.

    4 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hey community, 👋 thanks for your support on this idea, I'm popping in to switch it across to delivered!

    The Payroll Activity Details report now shows a breakdown of Annual Leave - Leave Loading separate from Annual Leave.

    Thanks again for your feedback.

  4. Can you please look at adding a feature to payroll templates which allows Job title to appear under 'Employment Details' on payslips.

    11 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  5. Can we have the ability to have a user only able to access and input timesheets, but not have access to payroll and reporting.

    6 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Hi Mona, just to confirm what you're asking. Are you after a role that has both access to enter their timesheets and approve other employees timesheets without viewing other payroll information? Or simply ability to access and input timesheets? 

  6. Once a timesheet has been deleted for a given pay period by an employee, both the employee and the payroll administrator should be able to create a new timesheet for this same period.

    We have had instances where the employee has accidently deleted their timesheet after it was declined by payroll administrator (instead of fixing it), and once deleted there is no ability for either employee or payroll administrator to create another timesheet for this period (I submitted a support request to Xero and they confirmed this).

    13 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  7. A report that shows current annual leave hours, plus leave available to take in advance hours for each employee. It's very time consuming to have to calculate leave if you want to give an employee leave in advance. Using the "show leave available to take in advance" option in the employee set up tends to give the wrong balances on the employee payslip which leads to confusion.

    6 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  8. In order to monitor expenses by venue, tracking categories in Payroll - giving staff the ability to log their time worked by venue - makes total sense. However, when staff take A/L or S/L, there is no ability to use a tracking category, so all these transactions go to the default 'unassigned'. The time involved in searching what makes up this 'unassigned' amount in a payroll of 35+ employees across 9 venues is astonishingly time-consuming, yet vital to the overall expense reports. Would love to have some time and effort put into this issue please Xero.

    29 votes

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     ·  9 comments  ·  Payroll  ·  Admin →
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  9. It would be beneficial for an employee to record all hours worked in the timesheet including hours to be allocated as TOIL Accrual
    i.e. employee works 35 hours, 30 hours ordinary and 5 hours to TOIL accrual?
    Then when the employees wishes to take the TOIL, they submit a Leave Request as per existing functionality.

    Currently the employee needs to separately notify payroll regarding hours worked to be allocated to TOIL Accrual. And this doesn't go through the Supervisor Timesheet Approval process.

    28 votes

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    3 comments  ·  Payroll  ·  Admin →
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  10. Ability for Payroll Admin to delete holidays. When an employee books the wrong day or is off sick during a period of pre-booked holiday and wants his/her holidays cancelled, the payroll admin should be able to delete the holiday but cannot.

    2 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi team, rounding back on the idea here I want to confirm that currently Payroll admins can reject approved leave requests which will delete it.

    If the leave request has been included in a draft or posted payrun, the payroll admin will need to revert to draft and delete the payrun before the leave request can be rejected.

  11. Like it says on the tin. Why do Xero send an unnecessary EPS each month when its not needed? If I want to change my payroll, great send the EPS when I approve it. If I make a late payment, send the EPS once I've finalised the payroll. But please stop sending pointless returns which makes me wonder what Xero is doing filing unnecessary data that is more likely to cause problems with HMRC than not given their systems.

    11 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  12. As a small business it is hard when employees take time off when sick especially with 10 days now. We have an incentive in our contract to either roll these over or cash them up however this is not available through Xero.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Appreciate you sharing detail and why you'd like a cash up option with us here. Being open, as this is more specific to your business(not regulatory) we don't have plans for adding a cash up option within NZ Payroll.

    However, there are currently two ways you could achieve this within Xero Payroll today

    1. Leave the Sick Leave maximum to accrue value as nil this will allow an indefinite roll over of sick leave
    2. If you're wanting to cash up then enter a sick leave request for a single day and enter the total value of a week to cash up with a description of cash up

    We hope this can meet the needs you're after in recording cash up for sick leave. Thanks

  13. would be great to be able to filter current employees when looking at Leave Transaction Report. We have many hundred old employees and have to scroll through all of them to get the individual employee.. also no search function to be able to find the employee easily

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Heya team, thanks for sharing back on how we could improve Xero for you.

    As part of our upgrading Payroll reports with the new version of the Leave Transactions report for both Australian and New Zealand versions of Xero, you can now Search by Employee. So, you'll be able to quickly jump to an employee of interest!😊

  14. When closing a UK PAYE scheme in Xero Payroll, I struggled to locate the option to end a PAYE Scheme within the system but found guidance in Xero help resources.
    I suggest moving the "scheme cease date" box to the "HMRC" Xero Payroll Settings tab for better visibility and less confusion.
    Your step-by-step explanation was helpful, but some adjustments could enhance user experience.

    2 votes

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  15. Set the default time method for timesheets.

    Allow the payroll admin to set the default method for all employees to capture the timesheet details. EG set all employees to use only the time in and time out method not the hours method.

    18 votes

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     ·  5 comments  ·  Payroll  ·  Admin →
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  16. It would be great to have read-only access to payroll - all of it - for auditors.
    They need access to the staff files, the individual transactions and the reports - as they have with the rest of the business.

    14 votes

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     ·  7 comments  ·  Payroll  ·  Admin →
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  17. Hello,

    I wanted to take a moment to share a suggestion that I believe could significantly simplify our payroll process. It involves the implementation of a bulk upload feature, which would allow us to handle payroll data in a more efficient manner. We will need a template that contains essential details for each employee. These details may include the employee's name, rate of salary, and various pay items relevant to their compensation. This would reduce the time and effort invested in processing payroll.
    Thank you,

    Best regards,

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for sharing and engaging with us about this on Product Ideas, team. While we understand wanting to see developments, as you may have recently read - We’ve been offering Pay Run to our Global Edition customers since 2011 to provide basic payroll functionality. However, over the years, we’ve focused our efforts on making solutions available which offer enhanced features and a deeper integration with the Xero platform, such as Xero payroll in AU, NZ and UK, we've also seen newer payroll solutions in regions available through the Xero App Store (such as Gusto in US). 

    With this focus, we’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs…

  18. I need to report on employee timesheets against my tracking categories. For example how many hours have employees recorded against Job A, Job B, Job C etc in any given timescale. In the transaction/payroll activity report it only gives £ and not into tracking categories.

    8 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  19. Can the date leave was applied for and approved be added to a leave request?

    4 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  20. With ever changing minimum wage requirements (UK only) which are based on an employees age it would be useful to be able to have a 'one pager' report that lists the employee name and the current age. Their age is data which is already in Xero as part of the employee profile. A report would be useful to help payroll staff check who needs to move onto new wages / salaries based on age groups.

    22 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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