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  1. 15 votes

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  2. New invoicing...Very slow page load speeds to both open/create a new invoice on the new invoicing platform...and also to add a payment.

    Current wait time is 15-20 seconds per page load.

    Ive cleared cache and cookies to no avail

    I have uploaded some shorts on you tube for you to see the problem.

    https://www.youtube.com/shorts/M-iKYg1Rikg

    https://www.youtube.com/shorts/yxiFl34sIsc

    35 votes

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    Appreciate the short videos and can see what you're saying, Chris - Have you raised a case with our Xero Support team about the slowness in loading?

    Actual slowness in the page loading are issues that we'd like to dig into deeper as they aren't occurring for all users so it'd be good to be able to investigate one on one with our Xero Support team who can escalate if needed. Thanks

  3. It would be beneficial for clients who pay commissions to be able to customise the description on the pay slip (rather than showing just 'Withholding Income') or having to set up various 'Pay Items'.

    13 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  4. Invoicing - increase the number of invoices that can be sent on the Ignite Plan or have another plan between the ignite and grow plans that allows more invoices to be sent and bills to be entered without the current extras in the grow plan. The jump up in cost between these plans is too much.

    15 votes

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  5. Please remove the invoice amount from the "New Invoicing"

    This should be optional for set templates like the classic invoicing where you could turn it off and on. It doesn't look great and prefer the older layout of the emails where you could control the layout more.

    33 votes

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  6. Would it be possible to create an annual CIS subcontractor statement, showing the Gross, CIS deductions and net payments for all 12 months in the tax year please?

    7 votes

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  7. Customer statements - will Xero enable the functionality to present payments received by customers as 1 line item? We want to see the total payment amount on the statement - not allocated to each invoice as it is currently.

    21 votes

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  8. Being able to attach files to a reconcile period. This would be useful to easily reference supporting documents like the statement the period has been reconciled off.

    8 votes

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    Hi Stephen, appreciate your feedback from this other idea on reconciling to a statement. I've turned this into a new idea that we can begin to track in the forums here and get a sense of the community support for.

    Our product team are considering additional functionality including the ability to attach a PDF bank statement to a period however we want to be upfront that we don't have any immediate plans for it just yet. I'll keep you looped in if there are any updates.

  9. Allow the inclusion of Credit Notes in Batch Payments where the total to be paid to a supplier is still positive. This would allow a single batch for a Supplier to match their Statement, particularly where credit notes are not related to specific Bills.

    809 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

  10. It would be great if Xero could automatically do the transfer between Xero bank accounts.
    This is our most time consuming and often error-prone coding in Xero when it should be a simple fix. Many clients still battle with this.

    13 votes

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  11. From 1st January 2025 businesses in Germany must be able to receive e-invoices and this function does not exist in the Global edition we use for our German clients.

    We need this functionality setting up as a matter of urgency.

    34 votes

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    Thanks for raising the idea with us. Our team are aware of the mandate of eInvoicing for Germany. While we don't have immediate work planned at this stage our plan is to support any Peppol-enabled region in the long term and we are paying close attention to the interest from users on this idea. We'll be sure to update of any progress surrounding this for you, here.

    The mandate currently states "The new legal regulation currently contains no specifications for the electronic transmission of electronic invoices. An email inbox should therefore initially be sufficient to receive an electronic invoice."

    Based on this, currently with Xero an eInvoice could be received by using our Email to bills service, or by including the invoice as an attachment and sending to your organisation's Files library. On agreement with your suppliers you could share your bills, or files library email with them so…

  12. When you change an employees address on xero, it changes the address on all previous payslips to the new address it should be the address the employee was living at when the payslip was sent

    12 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  13. The email template, for example sales invoice, controls most of the email body but not all of it. If the email template starts "Hi [Client]" for example, the actual email generated automatically adds content before this, namely a logo, company name, amount and due date. I would like to be able to control this content as well, but it seems unchangeable. In contrast, the invoice template allows full control so you can apply various branding. Please can you open up all the email content to be controlled by the template.

    15 votes

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  14. Could you please consider adding the feature of adding and processing auto superannuation payments from each finalised payrun (eg button next to "File" that would prefil the contributions in the payrun and further to authorisation). A number of clients are asking for a payday super feature, and adding this feature directly from the payrun will minimise the number of "clicks" and processing time. This also would be a hot topic if moving to compulsory payday super.

    14 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  15. I have observed that the timesheets section in the payroll system has been updated. However, this update appears to have introduced several questionable design choices that hinder its functionality and efficiency.

    Firstly, the employee list is not sorted alphabetically, which complicates the process of locating specific individuals. Secondly, the system no longer autofill's the default earnings rate, requiring unnecessary manual input. Thirdly, upon clicking the "Approve Timesheet" button, a redundant popup appears asking for confirmation of the approval, despite the action already being explicitly initiated. Lastly, when entering hours worked into a field, the system fails to clear the default…

    9 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  16. It would be great to have a Direct Debit flag on the Bills area. Especially on the ones waiting payment.
    That would allow us to know if a bill that is waiting payment is Direct Debit and we don't need to act, just wait to reconcile.
    I created a (terrible) mockup and attached it.

    61 votes

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  17. Would be easier for employees & team leaders approving leave if annual leave is able to be requested in days and half days. Or to have the option to select either days or hours when requesting annual leave through the Xero Me app.

    It's the most common complaint I hear from our employees that it would be way easier if they could just put in 1 day instead of working out the hours they want to take off.

    25 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  18. Display the Credit Note/s applied to an invoice and payments made by date on a PDF document. Why is it that we can view these in the system but we cannot see this when printing invoices.
    It would be so helpful to have this for clients to view exactly what they have paid and exactly what credit notes have been applied to an invoice.

    If it is already on the systems for us to see, is it that hard to reflect this on the printed /emailed versions of invoices?

    please address this Xero!

    5 votes

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  19. Some purchase contacts have requested that invoices be sent to an accounts email while statements are to be sent to a different email address, both of which are different from the person who is the actual primary contact. It would be advantageous for Xero to incorporate this to allow for the invoices and statements to be sent to the correct emails without the necessity of sending every document to the primary contact or to each other which is not required or desired.

    376 votes

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  20. Repeating Invoices - Ability to bulk update repeating invoices.

    We provide a subscription service which some of the 470+ customers have been using for years.

    At times we make changes to T&Cs, the wording, rates, payment services etc. and it would be extremely times shaving if we could do bulk changes i.e. change the Item, Due Date, Reference, Payment Services etc, without having to go into each repeating invoice individually.

    13 votes

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