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  1. Ability to specify date/time when users’ want to send emails from Xero.

    Purpose: So clients/customers can receive the email during the working hours and not at random time.

    625 votes

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    Appreciate your input here, everyone. Our team is looking into this idea however, they don't have any dates planned on when they’ll develop the ability to schedule emails.

    Totally understand how this feature could benefit your workflow though, being able to schedule an email to send during acceptable hours, so you don’t have to remember!

    Rest assured that our eyes are on the ground monitoring your feedback and votes here, so please keep adding them in this thread. For the time being, I’ll move this idea into ‘Under review’ status. And if there's any movement, we'll make sure to come back here and let you all know.

  2. Before we had start/stop times, employees were able to add different pay rates (ie Saturday Penalty Rate). It would be excellent if this option could be included with the start/stop time version in Xero Me.

    112 votes

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    36 comments  ·  Payroll  ·  Admin →
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  3. Now that you have a function to create a Non-employee SubContrator who is paid Superannuation only here are some suggestions as currently it is a very labout intensive and manual process especally since STP2

    • ability to populate the contractors details eg address, email, phone number from their Contact as they have been paid for an invoice via Bills
    • pay items that alows you to enter the invoice value so the super is calculated - at present, new STP does not allow you to trick the system anymore so 10.5% SG has to be manually calculated
    • ALLOW SPACES IN ABN field…
    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing with us in product ideas, Alison. It really helps for each idea to be separate so we can gauge interest in the specific feature community would like to see, and users know exactly what they're voting for.

    Reading through your feedback, you should find you can now copy and paste an ABN that contains spaces. It also appears there is an existing idea for tracking contractors Super contributions that I added your vote for and you'll be kept updated if there's any progress for.

    I've slightly adjusted the title of your idea here to reflect your first point, however you're welcome to start others for the remaining ideas that you'd like to see us develop. 

  4. The new W-9 Request feature is nice. However, it would be even better if there was a way to send the request using the Organization's email address rather than the Bookkeeper's or Accountant's email address. Contractor's might disregard the email request if they don't know who the Bookkeeper or Accountant is and don't recognize the sender's email address.

    1 vote

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    Hi Lara, while not a complete solution for what you're after as you still need to send from an external email provider - I wanted to share a recent update we've made so you can now link directly to your email client from the W-9 in both Contacts and 1099. We've also provided an email template which you can easily edit to adjust any details you'd prefer such as adding the organisation title. See more on this in our help.

  5. Many super fund member numbers have special characters, eg, dash '-' or underscore '_'.
    At the moment, only numbers can be entered as the Member Number, which means any member numbers with special characters are deemed 'invalid' by Xero. This means we are unable to process super payments for the staff member.

    4 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  6. Xero told us Global Pay Run would be retired from 23 July and advised us to download Pay Run data but did not tell us to pay employees before that date. I approved a pay run a few days ago, intending to pay it at end of month in the Bills to Pay module, which has not been retired. But now those bills and deductions in Bills Payable are greyed out and inaccessible. Xero did not tell us about this. Please let us pay off those bills in Bills Payable otherwise they will be stuck there indefinitely.

    2 votes

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    1 comment  ·  Payroll  ·  Admin →

    Thanks for reaching out and sharing your concerns regarding Global Pay Run payments, Jonathan. Understand that you're looking for guidance on how to manage the pay run bills you approved prior to Global Pay Run becoming read-only.

    For any Pay Run bills that were not marked as paid by July 23rd, you can post manual journals to adjust the balance of non-system relevant accounts. While it's not possible to post manual journals directly to system accounts like Accounts Payable, there are other ways to make these adjustments. We have a helpful article on Xero Central that outlines the steps to do this.

  7. The "Details" tab lists the employee's age under the "Date of birth" field.

    Having "Employed for # Years & # Months" below the "Start date" field would be handy. It would give a quick, "at a glance" look at how long someone has been employed by a business for estimating notice periods and anticipating imminent entitlement to LSL.

    Attached is what the "Date of birth" currently looks like (I've used my own name and birth year) and a mock-up of what I'm suggesting might look like.

    Given that the "Details" tab already does almost exactly this, it should be a…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea here, Douglas. Not something we have immediate plans for but we'll start to understand the interest in this from your idea here. We'll let you know if there are any updates to share.

  8. Pay Template - I would like to list the pay items in order of relevance not alphabetically by pay item name.

    7 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  9. We should be able to prepare and view future VAT returns where there are multiple unsubmitted returns. Ie. able to prepare multiple VAT returns for client approval at once. Currently, they have to be prepared and submitted before the next quarter's return is visible.

    2 votes

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    Hi, grateful for your engagement here community.

    Just a quick update that this idea is open for voting and comments from the wider community - please share your thoughts on how this would help you. We'll keep an eye on the support for this idea here.

    In the mean time, you may wish to use the “Looking to see VAT transactions for your own date range” option to run off reports for each return period, and then calculate the VAT from this report.

  10. Report to print Multiple Payslips and sort by Employment Type eg. Casuals, and Pay Period.

    7 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  11. Link the data already on file in the Pay Templates directly to the Employees Time sheet. Or at least remove the ability for Employees to view ALL pay items on their time sheet. This creates friction among Employees and angst re different levels that they may not be on. Despite the fact they can't see a dollar amount. Even if I need to create a new Time Sheet Template as long as ALL pay item are hidden on the time sheet from the Employee point of view. Seems an easy fix. get it done please.

    17 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  12. Add an automated time record of the time that the timesheet entry was recorded. We can then ensure that our team are entering their timesheets throughout the day as they work on files.

    5 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  13. When using the show earnings rate in the employee template have the amount show that you can verify that it is correct - rather than waiting for it to appear on the payslip.

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  14. Please make it impossible to add a duplicate identical super fund to an employee's record.

    1 vote

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     ·  1 comment  ·  Payroll  ·  Admin →
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  15. When an employee has set amounts to be paid to multiple bank accounts, if there are insufficient funds to pay the amounts Xero allocates to the lowest amount not the order of the bank accounts. This means that payments like rent can be short paid. It would be good to have a flag notifying you of this and an easier way to reorganise the payments.

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  16. Would love to see the option to assign an expense approver to multiple expense submitters or even an 'Approvalmax' approver matrix function added to Xero Expenses. Currently using Xero Expenses to administer over 100 employees expenses and need stronger controls than central finance approving all. Happy to help design/ test!

    276 votes

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    Hi everyone, we appreciate the number of users that'd like to see more mechanisms to assign and control who approves specific employee's claims.

    Our product teams have a close eye on this idea, and while this feature is not in the roadmap atm, they'll keep reviewing this as they continue to plan and prioritise work for Expenses. So, if there us any shift in status we'll share an update to keep you all informed on the idea, here.

  17. Hi,

    Our employees work standard hours each day, but in addition to this there are often additional items on their timesheets, such as overtime, trip and overnight stay bonuses.

    The use of timesheet templates simplifies this process by automating the inputting of their standard hours, though due to the remote nature of their work timesheets are being submitted through the mobile application which does not allow the uploading of templates.

    Can the ability to upload templates be added to the mobile app or a default template be added when creating a new timesheet?

    5 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  18. Payment Summaries in STP - Copies of prior years.

    • It would be helpful if we could retrieve copies or make reprints of prior year payments. This is particular helpful where a new client comes on board, and you will not have history on files.
    2 votes

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  19. It is all too easy to accidentally upload a batch of sales invoices to Xero from the wrong period. It can then take absolutely hours to delete these as Xero does not have the functionality to remove these en masse.

    192 votes

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    Hi Sarah, when importing invoices to Xero, these should come in as drafts. You can Delete draft invoices in bulk from the Draft List view. 🙂

    Would be good to better understand the way invoices are coming into your organisation if there's a step I'm missing here? 


  20. An option to do a reversal of a current pay run as currently there is no option to allow this. I had a pay run today and the client had not let me know that there was a change to their pay run until after it had been lodged with the ATO. I subsequently went to the portal and found that both pay runs had been processed as was out to the actual amount in Xero.

    2 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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