New Invoicing - Option to switch Autosave off
I don't want autosave on for invoicing - I use third party software to copy invoice details to a Trello Card, this is triggered when the invoice is saved.
Auto saving will send the invoice info through to Trello before the invoice is complete, meaning not all the info will be sent to Trello.
Are we able to turn off the auto save function in new invoicing?

Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.
While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;
- Invoicing - Undo/revert to previous version of an invoice
- Exclude Auto Save from History and Notes
- Invoices - Add invoice number when invoice is Approved
Thanks again for all your feedback and sharing with us in the forums here.
Updated 10 Sept 25
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nishimoto sonkirven commented
I completely understand the frustration with autosave in the new invoicing system—when there’s a lag, typing and tabbing quickly can overwrite important fields like the invoice number, forcing you to redo steps that were never an issue before; ideally, Xero should either improve speed to eliminate the lag, give users the option to disable autosave, or both, to make invoicing smoother and less error-prone, and for those preparing for exams or wanting a quick example of efficient workflow management, resources like https://freerbtpracticeexam.com/ can be helpful.
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Annie Thorne commented
Please reconsider the decision around autosave in 'new' invoicing. It's a nightmare. Users should have the option to use it or not.
Because there is a lag in invoicing and I type and tab more quickly than invoice can manage ... I tab through the dates and find myself in the invoice number field, which means I type over it and get a nonsense invoice number. Then I have to come out. Find what the next invoice number in the sequence should be and start all over again.
All extra - maddening - steps I never had before.
Either xero needs to speed up and lose the lag, or autosave needs to go, or - ideally - both things could happen. -
Sharon Machon commented
Allow the option to turn off auto save on invoices
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TJ Biddle commented
Dear Xero Team: I will continue to open new threads on this until you re-open comments on the initial thread
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Well, give that the Xero product team is tone-deaf and didn't listen to more than *437*+ users who voted for this, refused to make any changes at all, and then closed comments - guess it's time to open a new thread!Hilariously - the latest update was that Xero "improved the processing speed" - Oh, wonderful! So now my invoices will autosave incorrectly even faster! What a joy...
Original thread: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47696732-new-invoicing-option-to-switch-autosave-off
All we ask is for the *option* to disable this feature. That's all. It's really not a big ask and would make things monumentally a better experience.
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TJ Biddle commented
Dear Xero Team: I will continue to open new threads on this until you re-open comments on the initial thread
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Well, give that the Xero product team is tone-deaf and didn't listen to more than *437*+ users who voted for this, refused to make any changes at all, and then closed comments - guess it's time to open a new thread!Hilariously - the latest update was that Xero "improved the processing speed" - Oh, wonderful! So now my invoices will autosave incorrectly even faster! What a joy...
Original thread: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47696732-new-invoicing-option-to-switch-autosave-off
All we ask is for the *option* to disable this feature. That's all. It's really not a big ask and would make things monumentally a better experience.
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TJ Biddle commented
Dear Xero Team: I will continue to open new threads on this until you re-open comments on the initial thread
-------------------
Well, give that the Xero product team is tone-deaf and didn't listen to more than *437*+ users who voted for this, refused to make any changes at all, and then closed comments - guess it's time to open a new thread!Hilariously - the latest update was that Xero "improved the processing speed" - Oh, wonderful! So now my invoices will autosave incorrectly even faster! What a joy...
Original thread: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47696732-new-invoicing-option-to-switch-autosave-off
All we ask is for the *option* to disable this feature. That's all. It's really not a big ask and would make things monumentally a better experience.
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Lorraine White commented
It seems that comments are turned off for the existing thread, so I'll have to start a new one.
I can't believe Xero has just dismissed all the concerns expressed here, even though users have been commenting negatively for so long, and users appear to be disappearing as they feel they are not being listened to.
Please make this feature optional, or get rid of it altogether. We managed very well without it for so long, we can do so again. Listen to your users, Xero!
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Fiona Davidson commented
I am with you on this. New Invoicing is a as efficient as a square wheel.
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TJ Biddle commented
Guess I need to open yet another thread because now they're merging them to the original... WHICH HAS COMMENTS BLOCKED
Well, give that the Xero product team is tone-deaf and didn't listen to more than *437* users who voted for this, refused to make any changes at all, and then closed comments - guess it's time to open a new thread!
Hilariously - the latest update was that Xero "improved the processing speed" - Oh, wonderful! So now my invoices will autosave incorrectly even faster! What a joy...
Original thread: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47696732-new-invoicing-option-to-switch-autosave-off
All we ask is for the *option* to disable this feature. That's all. It's really not a big ask and would make things monumentally a better experience.
-
TJ Biddle commented
Well, give that the Xero product team is tone-deaf and didn't listen to more than *437* users who voted for this, refused to make any changes at all, and then closed comments - guess it's time to open a new thread!
Hilariously - the latest update was that Xero "improved the processing speed" - Oh, wonderful! So now my invoices will autosave incorrectly even faster! What a joy...
Original thread: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/47696732-new-invoicing-option-to-switch-autosave-off
All we ask is for the *option* to disable this feature. That's all. It's really not a big ask and would make things monumentally a better experience.
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Dannika Nicoll commented
I invoice weekly and the auto save causes absolute chaos! It save multiple invoices of the same things and will not let me reassign invoice numbers. It's extremely frustrating!
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David Rose commented
@kristy Adams
>don't understand how so many people are requesting thisSimple, the current management at Xero have no interest in what their existing customers want or need
They have their own agenda.We've gone from being Xero advocates - telling everyone how wonderful it is, to the polar opposite. As soon as one of their competitors offers an easy migration path, we'll no doubt be gone.
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Kristy Adams commented
If it is possible for it NOT to auto-save with no contact entered, why can’t there be programming on the backend for a toggle option to be “off” to ignore the Contact field until it’s been saved!
This is driving me nuts!!! I changed a Draft Invoice a Staff Member created before printing to PDF, "so I had a record of it" but because it auto-saves now, I can't see what it was before!!!!!! I don't understand how so many people are requesting this (I came here to vote on it) and this is being ignored.
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Tania Davy commented
What I don’t understand is the rationale behind including a "Save" button on the invoice screen when the autosave feature overrides its function entirely. The autosave implementation has caused widespread frustration across the Xero community, as it removes control from users and introduces unnecessary confusion. It’s hard to see how this change was approved, given its negative impact on user experience.
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Bec Jones commented
@Jane Skinner 100%!!! Perfectly said! I have changed internet providers, Hardware etc in the hopes of trying to make it faster. All other Xero processes work fast and amazing and so do all the other programs we use. Invoicing is the only slow painful issue. Constantly auto saving every time a key is clicked.
@Xero & Kelly. Try Processing a Bill in comparison to an invoice you will see the vast difference. I'm happy for you to jump on while I process both to show you. Although I have sent through many videos of the buffering I receive when trying to process invoices. -
Jill Fechner commented
@Jane Skinner - Here, here! Well said indeed, Jane!
Do we need to start a new "idea" for this as we can no longer vote? -
Jim Morris commented
@Jane Skinner - Here, here! Well said Jane!
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Jane Skinner commented
Hi Kelly
Please would you explain why Xero is happy to make a change that only 20 customers have voted for (https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960455-history-notes-auto-save-functionality-througho), but refuse to make it an option when 436 customers have voted for this?
THE OPTION TO TURN AUTOSAVE OFF IS IMPERATIVE. This is not just something that Xero have changed that customers will have to get used to. Autosave is a nightmare for most customers raising invoices & ideally needs to be removed. However, as a few customers had requested it, then making it optional is the best solution for everyone.
Xero needs to have the decency to respect the hundreds of customers for whom this is causing major issues. Maybe Xero needs to recruit coders from the likes of Microsoft, who know how to make Autosave an on/off toggle switch.Sadly, whenever you respond to us customers, you come across as condescending & ultimately "like it or lump it". I'm sure you don't intend to come across in this way, but it doesn't help when we are all so frustrated with the appalling Xero failures & extra workload caused.
PLEASE, PLEASE, PLEASE GET THE AUTOSAVE CHANGED TO OPTIONAL.
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Amanda Vigar commented
@mike Johnston - I couldn't agree more. This feels like the devs have taken over the asylum and can't go back now because they've coded themselves into a blind alley.
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Kathy Skinner commented
Xero turned off voting for this now how rude of them as they know this is hated by the majority. Post on Trust pilot or where ever else you can so anyone looking for an accounting package sees all this. The suggestion to not include the contact before completing the invoice so it doesn't save with every entry is bull and it's not always convenient to do that anyway.
The same goes for when resending a copy of an invoice - you have to unselect "sent" before you do that so instead of getting "Edited" in the history it will show the email address you re-sent the invoice to. That is bull as well.They have totally destroyed what worked when they brought in new invoicing and should have been able to bring everything from classic over. Their IT development team sound more like DOGE employees who went in and did things without understanding how things actually work.