How could Xero improve the homepage?

Why did we need to change the old home screen?
I am getting a little sceptical of why things need to change. I dont think the new home screen is particularly appealing. Its way too busy!

I agree the comments that the homepage is overly cluttered and contains things that are not important so having the ability to fully customise this would be great, but why chnage it when there was nothing wrong with it...

I would ask that you focus on fixing issues that affect day-to-day working.

One issue is the inability to adjust VAT in the expenses module - please add the facility to adjust the VAT amount as you can do with Bills, otherwise expenses have to be declined and then raised as a bill to get the correct VAT amounts.

Another is having a scroll bar for the list of companies so it's easier to navigate, this list is quite extensive...

Completely agree with the comments. There are so many other important issues that need fixing in Xero like having balance sheet budgets, rather than touching something that doesn't need changing.

The new dashboard is way too busy and complicated, definitely a fail. Users should have the option to opt out of it, its really awful. Focus on functionality not ai rubbish not cluttering up the first page you see when logging in. Often simple and straightforward is much better

The drag and drop sorting function for desktop is a nightmare to use. For some reason, each column is supposed to be roughly the same hight so when I move the widgets around it messes up most of the rest of the layout I have already sorted. Spent 5 minutes to get it somewhat orderly and failed because every time i move something, lots of other things move and i am back to square one. We have 6 or 7 bank accounts, the only way for me to have them in one column is to fill up the rest of the display with massive widgets I dont want.

Why isn't there a widget that shows the total sum of my bank accounts? Why isn't there a month to date sales widget. Looks like this is just the old dashboard, no improved functionality and just worse layout.

This is complicated and overwhelming. To think anyone is using this for fast monitoring of information is unlikely. It now just feels like a screen to get away from as soon as possible. Xero used to be proud of being 'beautiful'. Not any more

Bigger is not better.
Visually I now need to scan for information that was easy and concise on the home page.
Tried customising. Still too much, too large, and unclear.
Switched back.
I now have two information banners at the top of the old homepage that I can not dismiss!
Not happy Jan!!
Why does every new "improvement" remove functionality from a program essential to our business?

I find the new layout to busy and overcomplicated.

It would be good to have the ability to resize widgets smaller than currently available.

Also to have the ability to place widgets on page where you want them. I have found that when trying to move bank widgets, they won't place in order I like to see them for ease of access.

I am concerned at the amount of information on this page. To have staff and competitors who know staff get access to cash flows, list of customers (this VERY sensitive) is at best surprising. This MUST be managed at the User Permissions level to protect our IP. I can not see in the Permissions for a person how this information can be suppressed.

I look forward to XERO's comments on how this can be supressed.

Yes, too cluttered. I would like to get rid of the bar graphs, not necessary as there are total for owing and overdue. The graphs are just a distraction.

Does Xero ever improve anything on their platform? No
Does Xero ever listen to actual customer feedback instead of the manufactured stuff? - No
Does Xero ever release anything that is ready and usuable? No
Does Xero ever wait to cancel the old version before the new version is ready - No
Does Xero plan to change this strategy despite the furious anger it causes in their most loyal customers every single time - No
Does Xero care about any of this? No
Would Xero care if the complaints were made by AI? YES.

To make the homepage clearer and less cluttered... It would be great to be able to have the option of changing the background colours of the tiles on the home page so we could group say bank accounts in tones of blue, sales in tones of red and purchases/bills in tones of green - but customisable by the user logged in.

The new format takes up too much room per bank account so fewer accounts are visible at a glance. That is not a helpful dashboard.

I recommend raising a support ticket with Xero and directly referencing the feedback here (a link to this page). It seems that they're not monitoring or communicating via this forum.

It appears this feedback is all pointless as you are sending out emails to xero users as attached indicating you are moving to it regardless.

I don't believe 30,000 customers co-created and wanted this...really???... most actual customers want a reasonable fee for a simple software they can use to operate their business without the clutter and without financial information and reports being visible to anyone walking past - that is I guess if they can decipher what it anything is in the mess.

You state 70% of customers say the Xero homepage makes it easier to stay on top of their business (Disclaimer down bottom *Survey conducted in November 2025, 1191 respondents in survey conducted across Australia, New Zealand, United Kingdom, USA and Canada.) Thats not a very big pool considering and could be large business rather than small business.

Maybe try putting a like or dislike poll on every customers xero dashboard to get more accurate feedback because so far looking at all the comments here and with clients or general businesses owners I have not yet met one person who likes it or the cost attached to it.

It appears this feedback is all pointless as you are sending out emails to xero users as attached indicating you are moving to it regardless.

I don't believe 30,000 customers wanted this... most want a reasonable fee for a simple software they can use to operate their business without the clutter and without financial information and reports being visible to anyone walking past - that is I guess if they can decipher what it anything is in the mess.

You state 70% of customers say the Xero homepage makes it easier to stay on top of their business (Disclaimer down bottom *Survey conducted in November 2025, 1191 respondents in survey conducted across Australia, New Zealand, United Kingdom, USA and Canada.) Thats not a very big pool considering and could be large business rather than small business.

Maybe try putting a like or dislike poll on every customers xero dashboard to get more accurate feedback because so far looking at all the comments here and with clients or general businesses owners I have not yet met one person who likes it or the cost attached to it.

This layout is visually horrible, Our biggest issue is that you can only view 50 accounts - we have over 50 accounts . approximately 80, including company visa's.
I need to be able to view ALL our accounts on the home page

Hi team,
The new design is SHOCKING!

The previous design was perfect, it showed what needed action STRAIGHT AWAY and now it is so over complicated for no reason at all.

LISTEN to the customers feedback, and allow us to keep the old view.

The fact that you are making it HARDER for people to do what you think is going to save time.

So over business's spending so much money on these fancy new updates that are useless, but because they have invested (WASTED) money is upgrades they wont fix the issues.

This is nonsense, back in Nov you saying you are taking feedback onboard, yet 100s of complaints later and you have not wound back the shocking dashboard, that nobody asked you to change.

The new layout is awful. It is so much busier and less user friendly than before. I have tried to customise, but its still awful.

The old layout was far more user friendly and functional.