How could we improve Xero Partner Hub?

The removal of this feature is an admin nightmare. It is a crucial timesaving feature.

Agree with all comments made so far. The bulk address update option was one of very few benefits in XPM, we also have client groups consisting of 10+ entities and having to manually update each entity is going to result in errors occurring, omissions and lots of wasted time. The necessity to add a country first to enter an address is also unnecessary, default should be Australia and change should only be required if country is not Australia. To date I see very few actual improvements in the new update/interface, and the frustrations far out weigh any minor improvements. Whoever in your development team decided to remove this bulk address update functionality needs to be more in tune with the actual day to day operations of how the software is being used by the consumer and work to improve functionality and efficiencies not reduce them! The Xero response is also unsatisfactory, the functionality was there and has been removed, how about just replacing it. Not happy!

Following the XPM updates in November and December 2025, it is no longer possible to mass update the address for all clients within a group at the same time. Each client’s address must now be updated individually, which is very time-consuming especially for larger groups.

Previously, applying an address update across an entire group was a commonly used and efficient way to reduce time. Restoring the ability to mass update addresses for all clients within a group would significantly improve efficiency and consistency.

Have the ability to update addresses in a whole client group as we were able to in the old version of XPM.

Yes, why are we going backwards?? You are meant to make the software better not worse than it already was! Xero is going downhill massively, too money hungry, you aren't here for the people actually using the software anymore

We just discovered this tool is not available and are not happy, please reinstall as able to change a whole group was so quick and efficient. My boss is not happy!

The AI response to everyone who wants the address bulk function back is incredibly insulting - Xero should be ashamed of themselves for this response.

Why remove a wonderful function that worked so well for everyone in the whole world. Not SMART Xero!!

This was one feature of Xero that I loved as it worked so well. Why remove such an important feature. We have some client groups that have 20 or more members - having to update each address separately is inefficient and no doubt errors will be made. Why did you fix something that was not broken?

This is a critical feature that needs to be restored.
I don’t understand why it was removed—updating group member addresses one by one is extremely time-consuming. The update should have improved efficiency and functionality, but it’s done the opposite.

Bring back the function to update an address change for the whole client group not just per client in XPM

This is an insane omission in the update! Without the ability to bulk update address by Group/Associated, we now have to update each and every one manually! The time it takes to do this is crazy and adds multiple opportunities for errors to occur!
Having to add Country in the first instance is also an unnecessary step!

Since the latest XPM update, we’ve noticed that the option to bulk-update related client addresses after changing the an address appears to be missing. Previously, this feature was extremely useful for quickly updating multiple related clients who shared the same address.

We rely on this functionality to keep client records consistent and save significant admin time. Without it, we now need to update each related client manually, which is inefficient and increases the chance of inconsistencies.

This feature was a real time-saver and an important part of maintaining accurate client data across groups.

Makes it so much easier to update large groups. Why take it away?

bring back the 'green link feature' that updates associated clients address in a group.

In the previous version of XPM, when updating a group member’s contact details (e.g. address), we had the option via a preview screen to confirm which fields to update and to whom else the update may apply to within that group. This functionality appears to be missing in the current Beta version.

This feature made updating details across a client group more efficient.