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Payroll & expenses

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  1. An Upgrade to the Timesheets function that would allow businesses to create permanent, personalised templates for individual employees.

    Currently, timesheets need to be manually updated each pay period, which increases the risk of inconsistency and errors. Having the ability to set up fixed Earnings Rate descriptions as part of a permanent template would make timesheets more efficient, accurate, and tailored to each business.

    For example, it would be very useful if a timesheet template could include pre-set lines such as:

    Ordinary hours – Direct

    Ordinary hours – Operating

    Overtime hours (exempt from super)

    Overtime hours (including super)

    Overtime Mon–Sat –…

    14 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea and providing us with all the information we need to review your idea.

    We've now opened your idea to the wider Xero community to get behind and support it.

    Other members can now vote and also offer comments to explain exactly how your suggestion could improve the way they use Xero. We're excited to see the feedback your idea will garner.

  2. The pay template offers 3 options for calculating super SG rate, Fixed Amount or Percentage of Earnings. We would like to request an additional to allow a number of Units x A fixed amount.
    This is particularly important for industries like transport where super is paid based on a trip rate.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea on adding a Per Unit calculation method for SGC.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. Adding physical receipts as a New Expense, currently it is not an option to add the expense, approve it and pay it all on the same screen! this would reduce multiple screen requirements and delay in processing, also assist with reconciliation.

    5 votes

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    Hi Joanne, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too! Cheers

  4. Colleagues regularly attend client sites on a rota, so it would be extremely useful to have the ability to label saved locations (e.g. Client/Site) and allow colleagues to select these when recording their location.

    This would save significant time for colleagues, as they would no longer need to repeatedly look up client postcodes within ‘Contacts’. It would also make the information much easier and quicker for the admin team to audit and verify.

    1 vote

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    Thanks for bringing this idea to us and letting us know how useful it would be for teams who regularly visit client sites to save locations with meaningful labels, such as the client or site name, and select them directly when recording expenses⭐ This idea is now open for votes and comments, so other users can share how this would support their workflows and add their support. We’ll start to get a gauge of the support for this from your idea, here. Feel free to share the idea with colleagues who’d also like to see this so they can add their support too.

  5. There's currently no way to display the Payroll Expense Journal identifier (such as PD-47) within the Payroll Activity Details report. This is a limitation of Xero's current reporting functionality.

    When a pay run is posted, Xero creates a single general ledger journal titled Payroll Expense Journal - PD-[number]. The PD reference corresponds directly to the pay run number and payment date shown at the top of the Payroll Activity Details report for that period. This is the ONLY UNIQUE LINKING KEY between the general ledger and the employee-level detail in Payroll.

    Many NFP's need to be able to report on…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea. While adding the Payroll Journal IDs to this report isn't currently on our roadmap, we'd love to see what the rest of the community think about this suggestion.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. EXPENCE MODULE - TRAVEL - NOT TAX (SARS) COMPLIANT

    Xero Expenses currently captures the following for mileage claims: date, distance, and a description. This is wholly inadequate for South African tax compliance and exposes every South African business using Xero Expenses for travel reimbursement to material tax risk.
    The South African Revenue Service (SARS) prescribes specific logbook requirements under the Income Tax Act 58 of 1962 and the Seventh Schedule thereto. A valid SARS travel logbook must record the following for every trip:

    Date of travel
    Start time
    End time
    Starting point (address or location description)
    Destination (address or location…

    4 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. the ability to add dates and tracking categories and attaching them to a project. when entering pays from Payroll > Pay Employees. I know that a journal can be done after the fact, but that is time consuming. Much easier, simpler, faster to do when entering hours.

    4 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. Adding the employee basis somewhere on the pay employees pay run screen where it lists all the employees in the pay run have a column showing whether they are fulltime or casual etc.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. It would be awesome if I could get a confirmation email to my inbox when I submit my payroll. This way, when I panic because I don't remember if I did payroll or not, I can easily see in my email that I did. Just for peace of mind as well as a timestamp for when it's done.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing this suggestion, Kc. We understand the request for an automated email confirmation when payroll is successfully submitted. Having a confirmation in your inbox could make it easier to keep a record of the submission without needing to log back into Xero to check the status.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this could improve your payroll workflow, add your vote and let us know what information you’d want included in the confirmation email.

  10. 1 vote

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    Thanks for sharing your idea, totally understand the wins if you could approve pending leave requests directly within a pay run.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. just found out that when an employees hours increase close to their anniversary date the hours of leave due are calculated only on the hourly rate at that time and not pro-rata for the year. example works 9 months at 35 hours and 3 months at 40 hours, the staff member should be allocated 3 x 35 and 1 x 40 weeks of annual leave = 145 hours but Xero will allocate them 160 hours. This is not a difficult fix.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Would like to see the option to have negative line items within timesheets and in the Employee Pay Templates.

    Currently, in timesheets and pay template you cannot enter a negative units value. This would be useful when entering RDO deduction to hours worked.

    EG, john works 40 hours (8 hours per day) and is deducted -4.hours for RDO adjustment (-.80 per day).

    Per day = 8 Hours* $60 per hour, less -.8 RDO adjustment* $60 per hour = $432 for one day.

    It would be useful to be able to enter the '-.80 RDO adjustment line' in the timesheet and…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea and letting us know you'd like to process negative RDO adjustments in timesheets. Based on how you're currently processing this, you'd need to add the adjustment to the draft payslip.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Xero will show me banners at certain times to tell me of a new feature that could save me some time but they do that without first checking whether I am using that feature already. For instance, Xero just told me how I could save time with automatic superannuation. I spent time reading the linked article only to realize that I already have automatic superannuation payments set up and operating. Xero has the data to know if I am using the feature they want to advertise. Xero should respect it's users' time by not suggesting features that users are already…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hey Martin, thanks for letting us know you are seeing the pop up asking you to try out a feature when you have the feature already. We have updated this Idea so other can Vote and Comment on this. Next step is to share with friends and colleagues so we can gauge impact from the community.

  14. We offer employees the option to sacrifice salary for additional leave. Prorating the salary is easy - just enter a new salary and a day for it to apply from. Giving the additional leave is a pain, as it aligns with the financial year, not the employee's leave anniversary date. At the moment I have to create a new leave type, and manually add the leave balance.
    I would like xero to give the option to accrue a certain amount of this leave each pay cycle, or just add to the annual leave balance.

    3 votes

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    Hi Tim thanks for letting us know how auto accrual for additional leave would assist your business.

    We can see the vision, so have updated the status to gaining support. Now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. There currently is no report that incorporates a list of employees based on "Income type". Hence there is no filtering that can be done by "Income Type" either. As a company that employs people from multiple income types, this feature is something of importance to us. Manually creating, updating and managing a spreadsheet for this information seems workload heavy when it should be simple as the information is already a part of XERO's requirements for employee employment information. Knowing how many Working Holiday Makers you have on your books compared to non WHM's is of significance.

    I would think many…

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks so much for sharing how a report for working holiday makers (WHM) would help with your payroll!

    We’ve moved your idea to Gaining support and will be keeping an eye on how much interest it gets from other users.

    In the meantime, a couple of handy workarounds are: using the Classification field (which appears in the Employee Remuneration report), or setting up Employee Groups, which are also available in reporting.

  16. Xero currently provides two tracking categories with multiple options, and also offers project tracking. However, these existing structures do not meet the needs of organisations that manage payroll funded by multiple external funders.

    In many organisations, especially in the charity and grant-funded sector, a single employee’s payroll cost is often covered by three or more separate funding sources. These are not projects or internal cost centres. They are external funders who jointly or separately contribute to the cost of one employee’s role.

    Current Limitation

    Payroll does not allow direct allocation of an employee’s cost to multiple tracking category options linked…

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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    Hi Abimbola Thanks for the great explanation of how adding multiple tracking codes to payroll costs using percentages would streamline the process of allocating this to fund providers.

    We can see how this would help with complex funding arrangements so have moved this to Gaining Support.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. I Would like Xero to create a built-in feature whereby Employer pension contributions stay the same even during Statutory Pay Periods e.g. SMP or SSP.
    This is common in medical practices where the practice must pay contributions based of the employees salary as opposed to the rate of SSP or SMP.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about keeping employers' contribution rates fixed while an employee is on statutory leave.

    I wanted to let you know that it is currently possible to set pension contributions to a fixed amount, however appreciate this workaround won't suit everyone, especially those managing multiple employees.

    We’ve reviewed your idea, and now it’s up to the community to get behind and support it! Make sure to share this with any colleagues who might benefit so they can add their votes too.

    Along with voting, other members can comment here to share additional details about how this feature would improve their experience with Xero.

  18. Encountered an issue where employees annual leave has been entered twice and it doesn’t flag in the system. Unsure if a Xero glitch or a human glitch, but regardless, it shouldn’t be able to process 2 Annual Leave runs for the same dates/ Pay periods.

    5 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. When running reports to review Staff costs & looking into account transactions, Payroll journals provide descriptions that don't give correct/clear context. For example, under Employers Pension Contributions, the description provided is "Benefits" rather than Employers Pension Contributions. Or under Employment Costs it just says Earnings rather than "Gross Earnings". A final example was when an employee took unpaid leave, however the only description provided was "Deductions". This does not reflect clear context. It would be helpful if Xero had the means to be able to customise these descriptions or maybe have the option to ask Payroll/Reports to mirror the descriptions…

    16 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Sophie ✨, thanks for your feedback on this idea. We're well aware how the generic descriptions in pay run journals can be confusing when they don't align with your specific payroll settings. We understand that you've been using workarounds like exporting reports to Excel and manually editing them to get the detail you need. While this can help in the short term, we recognize it is a time-consuming process that shouldn't be necessary.We've shared your valuable feedback with our product team. As with all new features, we have to balance this against other development priorities. We can't promise a specific timeline, but the more support an idea gets, the higher it climbs on our list. Please continue to vote and comment on this and similar ideas to show your support. We'll be sure to provide another update when we can✨

  20. Ability to bulk amend pay template to cater for one offs payments to all employees - like a Christmas bonus

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi Lauren


    Thanks for sharing your suggestion. I can definitely see how manual it is to add a Christmas bonus or one-off payment line for every single employee individually!


    I’ve moved this to Gaining Support. Currently, pay templates in UK Payroll need to be updated one by one, so a "bulk update" tool would be a huge time-saver for larger teams.


    I’ve updated the title to "UK Payroll - Bulk add or amend pay items on employee pay templates" to help others find it and add their votes.


    Quick Tip for now: If this is a truly "one-off" payment (and not something you want on their template for every month moving forward), the fastest way currently is to add the Bonus pay item directly to the Draft Pay Run. Once you add the column to the pay run, you can enter the amounts for each person in one…

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