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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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839 results found

  1. When using the final pay function and annual leave is in negative, please flag with a "check with your bookkeeper, accountant or Fair Work before processing negative leave on a final pay." Some business owners are unaware that this may be contravening Fair Work laws.

    11 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  2. Like it says on the tin. Why do Xero send an unnecessary EPS each month when its not needed? If I want to change my payroll, great send the EPS when I approve it. If I make a late payment, send the EPS once I've finalised the payroll. But please stop sending pointless returns which makes me wonder what Xero is doing filing unnecessary data that is more likely to cause problems with HMRC than not given their systems.

    16 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  3. I temporarily suspended working through my UK Limited Company during COVID, and I was advised by my accountant to close my Payroll. When I resumed Ltd Co operating I discovered that it was impossible to create a new Payroll against my existing Organisation in Xero. I now do my payroll in Sage, at extra cost.

    Have you fixed this ? (I don’t have time to search hundreds of existing ideas)

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  4. Manually change Common Expenses! Infuriating that you can't changed these. I've been stuck with the top 4 I used in the first 3 months of the app but they are now so different.

    1 vote

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    Thanks for sharing and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Increase word count limit on xero me timesheets 'notes' feature. Make it much larger or unlimited ideally.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for letting us know that you would like to see an increase in the word limit for timesheet notes through the Xero Me app.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. In Payroll --> Timesheet --> entering hours for employees, there is no option to 'Approve & Next' employee, which would make entering hours easier. It would mean one doesn't have to keep going back to the main Timesheet menu when they are working through a roster of staff.

    46 votes

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     ·  7 comments  ·  Payroll  ·  Admin →
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  7. When an employee submits an expense claim for reimbursement, a new "supplier" contact record is created and the bill is assigned to this contact. When the contact record is created the employee's bank account details are not copied over to the supplier contact record. In order to pay them - using the batch payment screen, we have to load up their employee record and copy over their bank account details.

    I am suggesting an enhancement to copy the employee's primary bank account over to their supplier contact record when the bill is created.

    1 vote

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    Hi Ed, thanks for sharing this idea about how you'd like to see the Expenses feature create/update a Contact record for the employee.


    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could also benefit, so they can add their votes and comments about how this would help them, too!

  8. Within the taxes and filings screen that details tax months and the breakdown of liabilities, input cells beneath each value for PAYE, NIC, recoveries, etc, with the purpose of entering in amounts paid and reconciling the individual months. Most useful when overpayments/underpayments occur, or a business is on payment plan. The total for each month and overall total could then recalculate after each entry and the total balance owing should then reconcile back to the balance sheet. Essentially something similar to the VAT reconciliation function

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks so much for sharing your thoughts! We love hearing about the changes that would make your work life easier.

    We’ve given your idea a review, and it’s now live for the community to see. To help get things moving, be sure to share your idea with any colleagues who might feel the same way—every vote counts! Other users can also jump in now to vote and comment on how this idea would help them getting the most out of Xero."

  9. Move the 'Approve all' button in Current Leave view from the top right to bottom right. It's much too close to the Sort by Status button and easily pressed in error.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea and what’s most important to you.


    It’s now been reviewed and opened up for community support. You’re welcome to share it with colleagues so they can vote, and other members can comment to add further detail or context.

  10. We use the description field to identify when staff use different types of leave that reduce the PL balance, but require tracking - Moving Days, Wellbeing Days, Special Leave etc. Being able to include these descriptions in the Leave Request report enables us to keep track more efficiently.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  11. When processing payroll, be able to see a comparative between current pay run and previous pay run before completion/filing to identify any discrepancies.

    104 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Hello everyone, while you can currently export reports to compare pay runs, we understand the value of having this capability built directly into Xero and have been following this idea closely.

    For now, AU and UK organisations can use the Payroll Activity Details report for one employee at a time by selecting the relevant date range for the pay periods. To help prevent errors, we recommend checking that employee pay templates are set up correctly, ensuring future pay runs are consistent and accurate.

    Although this isn’t on our roadmap at present, we recognise the impact it'd have for customers and will continue to consider it as we plan future payroll enhancements. We’ll share any updates related to payroll comparatives here.

  12. A report that provides details of employees leave to be able to see the leave accruals and leave taken for the pay period.
    This would help as an audit trail and when preparing a salary budget or during a salary review.

    60 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your feedback on this idea. We appreciate you sharing how important granular leave reporting is for your payroll processing. We understand many of you are tracking Leave outside of Xero as a workaround.

    We hear you’re also interested in a Leave Balances Report. UK Payroll - Leave Balances Report is a separate Product Idea, so we’d love to see your votes and ideas on this topic too.

    Whilst a Leave Transactions Report is not currently set in our roadmap, our product team is reviewing the viability of developing more comprehensive reporting solutions.

    We are changing the status of this idea to Accepted. Keep an eye on this idea and we’ll update you when there are further developments.

  13. AU Payroll - Excluding Leave request payments from Unscheduled Payruns

    I would like to be able to exclude the payment of approved leave when processing an unscheduled payrun.

    To illustrate, if I was processing a pre-Christmas bonus payrun for staff because the next scheduled payrun was after Christmas, the pay advice will include any unpaid leave hours that would normally be paid as part of that post-Christmas payrun, which then changes the total to be paid from the bank account & possibly the approved gross payment amount relating to the bonus.

    Further, when you process the next scheduled payrun, Xero…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea and priorities. We’ve reviewed it and it’s now with the community for voting and feedback. Feel free to share it with colleagues so they can support and add their insights!

  14. The new dashboard shows the amount of the original expenses claim and NOT the balance outstanding and it is shown under the heading "To Pay". example I added an expenses for £340.10 and paid £200 so balance to pay is £140.10. However the tile shows £340.10 and will do until it is paid in full. This is misleading and means the liability is overstated. I think it should be amended so it is clearer.

    1 vote

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    Hi Jenni, thank you for suggesting this improvement.

    We completely agree that seeing the full original claim amount To Pay after a partial payment has already been made can be misleading. As you noted, this makes it difficult to see your true outstanding liability at a glance.

    It's now up to the community to get behind and support this idea. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  15. Would be great to be able to create an expense claim for all the staff members listed in Payroll without them having XeroMe access.
    Our staff don't use XeroMe at all, but submit expense claims on the odd occasion. The Expense option is a great idea but very limiting to the staff members that we can use it for.

    1 vote

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    Hi Vanessa. Thank you for this suggestion.

    We understand that for staff who rarely claim expenses, setting them up as a Xero user just to process a single reimbursement can be administratively heavy.

    As you have found, the current Expenses module requires the "Claimant" to be an invited Xero user. Because your request is to allow claims for "non-users", we are classifying this as a new idea to Gain Support.

    A note on Xero Me access: If the main barrier is that your staff prefer not to use the mobile app, it is worth noting that they can also submit their claims via the web version of Xero Me (logging in via a desktop) instead of using the app.

    A workaround for non-users: For staff who do not have a Xero login, you can process their Expense Claim on their behalf. If you need an extra hand you can raise…

  16. Ability to change our PAYG Withholding period to weekly. Only options are None, Monthly or Quarterly. The ATO requires we lodge and pay PAYGW weekly now and this is not possible in Xero. We have to change our PAYGW period to None so that it does not show on the BAS and manually calculate, lodge and pay this weekly.

    37 votes

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    12 comments  ·  Payroll  ·  Admin →
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    Hello everyone, we appreciate you engaging with us about this topic. To clarify, we acknowledge support in this idea has arisen from a new requirement from the ATO that means large orgs that withhold over $1M annually to submit PAYGW weekly via STP.

    While we appreciate why you'd like to automate this flow of information from Payroll to BAS within Xero there are two current options;

    • Within Payroll settings you could untick “Reportable as W1 on Activity Statement” so your payroll data is not included in BAS, or
    • Manually remove the W1 and W2 figures from your Activity Statement to lodge activity statements for clients that are submitting weekly PAYGW.

    This idea is on our product teams radar, however we want to be upfront that at this stage we don't have any plans for developing an automation of these fields.

    We'll continue to monitor this idea closely, and share if…

  17. Every time I process a payroll (hundreds every year), I produce the Payroll reports to send to the client.

    The Payroll Activity Details Report AND THE Payroll Employee Summary shows the INCORRECT details in the heading. For example The report reads: "For the period 17 November 2025 to 17 November 2025". THIS IS NOT CORRECT, and it wastes HOURS having to change it every single time.

    The Report is for the Processed Pay Period just completed!!!
    Can we have this corrected to the pay period when this report is directly created from a payroll run??? the date for Example SHOULD…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about including the pay period in payroll reports downloaded from posted pay runs. Agree, it makes sense for the pay period to be shown rather than the payment date ("For the period 17 November 2025 to 17 November 2025").

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. In "Expense claim settings" you can select from the chart of accounts which are available in expense claims, and there is a separate list for mileage claims. I would like to be able to customise these lists by user, or better still to be able to create user roles and assign customised account lists to each role. This is to prevent people submitting expenses against accounts that are irrelevant to them, and to simplify the expense entry process.

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Remember to share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. At the moment, if an employee allocates their hours to the wrong cost centre (i.e. the incorrect Xero tracking category) and the payroll has already been posted, there’s no way to correct the allocation — even if the pay run hasn’t yet been submitted to the ATO.

    This becomes problematic for organisations like ours that rely on accurate tracking of labour costs by project or cost centre. In most cases, the number of hours worked remains correct — it’s just the cost centre allocation that needs fixing.

    Would it be possible to introduce a feature that allows tracking categories to…

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for your engagement and letting us know the changes that matter to you.

    Our Community have reviewed your idea to allow tracking categories to be edited after a payrun has been posted. This has now moved to the Gaining Support status.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. Is there any way in employees card that we can set up a field to capture diversity (Aboriginal,Non-Binary) etc, I'm sure this will be need in the future.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. As a workaround, we can suggest adding diversity information to the Notes section in your employees employment record.

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