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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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  1. Expenses - I want to be able to give an employee the ability to submit on another's behalf but not to be able to approve them or see everyone else's expenses e.g. Executive PA should only be able to submit her the Executive and not have the option to approve or see another employee's expenses.

    6 votes

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    Hi Holly, thanks for sharing your idea here.

    This can now gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. My employee's have existing payroll numbers so it would be easier to run a payroll in number order. Can this option be looked into please?

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  3. I raised a support ticket last week, as our expenses system has become painfully slow, going in and out of expense claims, after approving etc. I have chased them this week, but they have no update. This must have been after they they have updated something in the system. Has anyone else been experiencing these problems. If so, please can you add your support, so that Xero take this seriously and fix it?

    1 vote

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    0 comments  ·  Expense claims  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  4. I would like to enter Long Service leave balances visible to employees in "weeks" instead of "hours" as I want to avoid overstating or understating hours for those employees who have had varied hours over the course of their employment.

    I do not want to have to do the long service leave calculations (as per the LSL legislation in Victorian) with each pay run to work out their average hours. When setting up the leave as a Pay item I can select it to be weeks but when I set up the employee it still only allows Hours.

    Can Xero…

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. A staff member will be working in 2 different locations - I would like the cost of the salary to be split over the 2 (3 days in one location and 2 days in the other location)

    8 votes

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    1 comment  ·  Payroll  ·  Admin →
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    It's great to hear your idea here, thanks for sharing it.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. Please remove the requirement to have a date of birth for an employee.
    We have been asking for this to be removed for years, Xero recently told us it was an IRD requirement. We contacted our account manager at Inland Revenue and they said it is not an IRD requirement and that they have been in contact with Xero Payroll to make the field non-compulsory.

    The workaround that Xero gives of adding a made up date does not work and causes issues where IRD send letters that the date of birth does not match that client.
    It is not a…

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks Raelene, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  7. I appreciate that the "Assign to customer" option is useful, but I do not want all of our field staff who use Expenses seeing our customer list. Surely this option can be removed for "Expenses Submitter" roles (but kept on for "Approvers" and "Admin")?

    2 votes

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    Hi Dan, thanks for sharing your idea about how you'd like expenses submitters to not see customers in the Contacts list.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes too!

  8. Manually change Common Expenses! Infuriating that you can't changed these. I've been stuck with the top 4 I used in the first 3 months of the app but they are now so different.

    2 votes

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    Thanks for sharing and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. For mileage expenses a way to have a total amount of miles used so that I can track once I reach 10,000 miles and adjust the rate from 45p to 25p. Or have this set to automatically.

    3 votes

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    Thanks for the idea ✨ and for explaining the need to be alerted at a mileage threshold so the rate can be updated. We’ve reviewed this and, at this stage, we’re not planning to progress it. The approach needed here would rely on a GPS component for automated tracking, and this isn’t something we’re exploring right now. In the meantime, you can continue recording mileage manually and adjust the rate when you reach your threshold. We’ll keep monitoring interest in this space, and if our direction changes, we’ll update here. Thanks again for sharing your use case and helping us understand your needs 🙏

  10. When approving expenses in Xero Expenses, list the 'Assigned to: Project; show up next to the date and category for easy approval instead of having to click into the expense to ensure its been assigned to a project before approving the expense.

    3 votes

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    Hi Kim! You might've seen we just released an improved expenses list that entails a few enhancements our customers have been asking for.

    We have more planned for this space including surfacing the ability to view tracking and the customer or project an expense has been assigned to.

    I'll come back to share once the teams start work on this 😊

  11. When you go to enter a leave request manually (not employee entered), if you select the dates first, and then realise 'oh I meant this to be sick leave, not annual leave' and change the leave type, the dates 'reset' to current date, and don't retain the information you've already entered.

    This means you can accidentally enter an incorrectly dated leave request, having done all the hard work of calculating the hours and dates, then realised at the last second that the 'type' of leave is wrong - everything resets!

    I don't always work top-down, I want my work to…

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for submitting your idea and detailing the changes you're looking for!

    We've reviewed your suggestion, and it's now open for community support and feedback. The next step is to get your colleagues involved! Encourage them to vote and comment—the more input we receive, the clearer the benefit is for everyone

  12. Auto accrual of Alternative Leave - It would be great if there was a permanent payment item setup in Xero for public holidays worked, and when it is used Xero automatically accrued the alternative leave earned. Or at least make it more obvious that you have to manually adjust the alternative leave accrual in each pay.

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    Our Community team have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. It would be beneficial for clients who pay commissions to be able to customise the description on the pay slip (rather than showing just 'Withholding Income') or having to set up various 'Pay Items'.

    14 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  14. It would be useful to be able to assign default tracking categories to users for expense submission so these don't need to be manually added to each individual claim.

    5 votes

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    Hello everyone, we understand that being able to automatically assign tracking categories to users for their expense claims would be a huge benefit, saving you time and ensuring accurate reporting. 📈

    We've heard your suggestions we're continuing to monitor the interest in this idea, but it's not on our current development roadmap. We'll be sure to update you here if anything changes in the future. 👋

  15. I know this is "not in pipeline". But it 100% should be to continue to be a modern expense app.

    We NEED user email submissions for expenses. Most expenses come through email and right now there is no nice way to upload them fast. It's a bit of a joke really as it's such a common need. And I can see it's a huge number of users that have requested this too on another post. I'm sharing this so you can revisit this as I think it's crazy that this is not a priority. We may have to move to…

    1 vote

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    0 comments  ·  Expense claims  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  16. Could a similar function that UK organsiations have to "deep archive" employees be rolled out to AU organsiations? This will assist to adhere to legal requirements of retaining employee records for 7 years.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Appreciate re-raising this idea here to see if there is renewed interest in being able to deep archive employee records.

    We'll keep an eye on the support this receives here but want to be open that this isn't something we have plans for in the near term.

    In the meantime, you may like to share this idea with any other colleagues that'd find this beneficial so they can support in this too.

  17. Within the taxes and filings screen that details tax months and the breakdown of liabilities, input cells beneath each value for PAYE, NIC, recoveries, etc, with the purpose of entering in amounts paid and reconciling the individual months. Most useful when overpayments/underpayments occur, or a business is on payment plan. The total for each month and overall total could then recalculate after each entry and the total balance owing should then reconcile back to the balance sheet. Essentially something similar to the VAT reconciliation function

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks so much for sharing your thoughts! We love hearing about the changes that would make your work life easier.

    We’ve given your idea a review, and it’s now live for the community to see. To help get things moving, be sure to share your idea with any colleagues who might feel the same way—every vote counts! Other users can also jump in now to vote and comment on how this idea would help them getting the most out of Xero."

  18. Feature Request: Streamlined User Re-invitation & Access Request Process for Organisations. To the Xero Product Team,

    Firstly, thank you for continuously developing a fantastic platform. We rely on Xero daily for our core business operations.

    We are writing to highlight a significant administrative challenge we face and to propose a feature that would drastically improve efficiency for organisations with a large number of employees, such as ours with 200 staff.

    1. The Problem: Inefficient Invite Management & Access Issues

    Currently, we experience a high volume of access-related issues that are incredibly time-consuming to resolve manually. We estimate receiving ~50 requests per…

    4 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. For the Xero Payroll pay item "Tips (non-direct)", as tips paid by a customer's credit card belong to the staff, not employer (i.e. current liability rather than company expense), please could Xero adjust the allowed payroll settings to be set up so that "Tips (non-direct)" can be posted directly to a current liability account, rather than only to a company expense account, the latter currently being the only available option.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. I’d like to submit a feature request for an enhancement to Xero Expenses, specifically around team meal and group expense submissions.

    Current Challenge
    When employees submit expenses such as team meals, client lunches, or group events, there is currently no built-in way to select the attendees from within the organisation.

    At the moment, users can only enter attendee details manually (e.g., typing names into the description), which leads to:

    -inconsistent formatting
    -missing attendee information
    -difficulty auditing expenses
    -additional work for finance teams during review and P11D/PSA reporting

    Requested Feature
    We would like Xero Expenses to include an attendee field that…

    1 vote

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    0 comments  ·  Expense claims  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

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