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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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578 results found

  1. I need to be able to approve super when I am travelling and do not have access to text messages. It is most inflexible that there is only one method for doing this! Can the Xero Verify App not be used for auto super approvals too? Then I only need wifi.

    Or, can text be received to whatsapp instead?

    15 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea for alternative methods to approve auto super batch payments.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    In the meantime, Auto super payments must be approved using the authorisation code sent via SMS.

    If needed, both the current approver and subscriber can update the approval details in the event the current approver is not available.

  2. Audit history that shows who has submitted a super batch in Xero

    15 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing support for having an audit history for auto super batches. It’s been a little while since this idea was raised, so we wanted to check in.

    Our product team are keeping an eye on this idea. To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  3. when in an employee file, be able to search by entering next employee's name you want to view next instead of having to scroll down to the name

    15 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea. We can see this idea has been steadily gaining support, so we've update the status to match. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.


  4. Have an email sent to two different email addresses when an employee requests leave.

    15 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  5. If I run the payroll on say the 22.07 and then a P6 arrives effective from say 25.07 it wouldn't be updated automatically. Surely it should be updated regardless of whether the date relates to a previous period or not? This frequently happens. I can't think of an example of when you wouldn't want the tax code to update automatically?

    15 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  6. UK Payroll report to include employee bank details - would like a report to run employee contact details which lists existing bank details

    14 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi Joanne, thanks so much for all your feedback and comments on this idea. We totally get how handy it’d be to have a report in Xero UK Payroll that includes employee bank details.

    Not having something like this can definitely add extra work and hassle—especially when you need to send bank info to a third party or double-check payments.

    Right now, the idea’s in the ‘Gaining support’ stage, which means we’re keeping a close eye on how many people are voting and sharing their thoughts. The more input we get, the easier it is for us to understand how important this is and where it might sit in our list of priorities.

  7. Xero should not get rid of global payrun it is a very useful feature that will make things more difficult for small businesses

    14 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate our customers that have been using our Global Pay Run feature, however we cannot extend use of Global Pay Run past 23 July 2025.

    To make sure you have access to your pay run data after the product is removed from Xero on 28 April 2026 we must have enough time to archive and store it.

    We’ve been offering Pay Run to our Global Edition customers since 2011 to provide basic payroll functionality. However, over the years, we’ve focused our efforts on making solutions available which offer enhanced features and a deeper integration with the Xero platform, such as Xero payroll in AU, UK and NZ and other solutions available in the Xero App Store. These solutions allow you to complete your payroll and accounting all in one place. By transitioning to these enhanced solutions such as Xero payroll, you'll benefit from improved accuracy, compliance,…

  8. It would be beneficial for clients who pay commissions to be able to customise the description on the pay slip (rather than showing just 'Withholding Income') or having to set up various 'Pay Items'.

    14 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  9. I have been a customer for over 10 years.

    ☹️ You have taken away above feature in the Xero App which I rely on very heavily. I am bitterly disappointed about this. I need this back. Can you please reinstate it?

    14 votes

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    Hi community, while we appreciate you raising this with us here I want to confirm that there are no plans to bring back the 'I want to be repaid' option in the Xero Accounting app. This option was connected to classic expenses which has been replaced by Xero Expenses where we have a separate app where employees can submit these expense claim type receipts through. If you're not familiar with Xero Expenses just yet, you can find more on this and how to get set up through Xero Central.

  10. At the moment when one staff member accesses notifications on the main Xero dashboard and actions it i.e tax code changes the notification will not disappear for all users on the Xero subscription. It would be a good idea that this could disappear for all users once actioned to completion to ensure that work is not duplicated by two or three other staff checking that same notification.

    14 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  11. Xero provides for only one ATO Branch code to be recorded for an organisation in Settings / Organisation details. Also, Xero does not require a branch code to be recorded for Single Touch Payroll (STP) which would be resulting in a number of cases where the ATO is contacting clients and practitioners regarding incorrect branch codes for STP and requiring correction of STP filings which is time consuming and complex.

    Some businesses have different branch codes for different ATO reporting obligations. For example, a business may have a branch number of 001 for Single Touch Payroll but 003 for Taxable…

    14 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  12. As an employee, I receive an email every time a leave request was approved.
    My boss receives an email every time a leave request is submitted and every time a timesheet is submitted.
    It would be great to disable these email notifications

    14 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago, so just wanted to touch base with an update. This idea isn't something our product team have plans for in the near future. However they'll continue monitoring this idea and we'll reach out if this idea is added to the product road map.

  13. Currently expense reports are not fit for purpose. You can't even order non-approved expenses by date or export them.

    You need to be able to order unapproved expenses by date and by project/customer.

    You need to be able to add description and project/customer information into the expense claims report.

    Xero is **** at expense management frankly and with a few minor changes could be so much better. I should get a refund on my subscription for the wasted time.

    14 votes

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    Sorry to hear your're not satisfied with Xero Expenses, Jeremy. Appreciate there are a few things that you've noted that you feel could enhance your experience when using expenses. 

    We do try to keep one idea per thread to make it simple for community to understand what they're adding their support and to help share this back with our product teams. I've adjusted the title of your idea here to reflect exporting expenses. We have an idea for changing the sort order here, and  you're welcome to start new ideas for any other points you've shared too. 

  14. We need to change the subject line for our payslip email template to include the word Confidential so that we meet our ISO standard

    14 votes

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    1 comment  ·  Payroll  ·  Admin →
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    It's been a little while since this idea was raised & we wanted to touch base with an update. We can see that this idea has been steadily gaining support, so have updated the status.

    There is also a similar idea that is Australian specific called AU Payroll | Payslip - Change formatting of payslip file name so we've linked any Australian based supporters to the correct region and made this idea UK specific.

    Our product team are keeping an eye on this idea and if there are any future updates, we'll let you know!

  15. Historical Payroll reporting for analysis.

    Reports to show what remuneration each employee was on at a certain period / FY. Comparison reports for same.

    Leave balances reports with updated rates, when carrying leave accruals for leave liabilities, rate changes in employee remuneration is commonly the reason for increases in accruals monthly, although not obvious from a reporting summary.

    13 votes

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    1 comment  ·  Payroll  ·  Admin →
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    We appreciate you sharing here in product ideas.

    We've reviewed your idea so that other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  16. For catering companies, or any business with many employees or recurring weekly staff, payroll can become stressful and very time-consuming. This is because all employees need to be unticked before running payroll for only those who actually worked in that specific week. Other companies face the same issue as well. Is there any shortcut to untick all employees at once before preparing payroll for the employees who actually worked in that week?

    13 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your votes and comments on this idea. It’s clear that a simple 'Untick All' option when creating a pay run would save you a lot of time. We understand that manually deselecting employees one by one is time consuming, especially for those who have a large number of employees but only need to process a pay run for a few. We will keep this idea updated as we move through any design and development phases.

  17. It would be good if you could edit some fields in an expense after it has been paid, without having to undo the payment and redo. It would be the the same as for Bills where you can edit some fields after they have been paid.
    We pay our bills in batches so to undo a payment means you have to undo a lot of payments and redo.
    The fields we would like to edit (like a tracking category, or unassigning an expense as billable) do not affect the payment details.

    13 votes

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     ·  1 comment  ·  Expense claims  ·  Admin →
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  18. A number of my client are service businesses and as such all of the payroll costs should be posted either to a Cost of Sale account for Operational staff or Overhead for support staff. I can achieve this for all costs except for Employer NIC cost, which has to be manually moved. It would be beneficial if the NIC could go to an NIC GL dependent upon the type of basic pay chosen.

    13 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  19. Would really like the option to have a second layer to approve leave. I am a HR Manager and find it hard when the manager approves leave verbally and I do not get notified until later. I would like to see the option for HR or Finance to get a notification or get the option to approve prior to the manager so we can manage the employee leave status.

    13 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. Sending leave to multiple approvers isn't something we have plans for in the near term, so we've moved the status to Not in Pipeline. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

    If gaining visibility over upcoming leave is important to your organisation however, we can point you in the direction of another Xero Product Ideas that our product team are currently looking into:

    AU Payroll - Permission - Function to allow leave authorisers to view Leave Calendar

    If this is something that would be useful for your organisation, feel free to add your vote and you'll receive updates as things progress.

  20. Add in ability to forward date when a superannuation payment is processed. I would like to submit the authority when I review the monthly super but have the payment not made until it is actually due, which would be a date in the future that I enter.

    13 votes

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    11 comments  ·  Payroll  ·  Admin →
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    We appreciate you raised this a little while ago, thank you for your patience whilst we review. Whilst this isn't currently on our product team's road map, they've reviewed your comments and can see the value scheduling superannuation payments would bring. With this in mind, we've moved the status of this idea to Accepted and will keep you updated as we go.

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