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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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  1. In order to monitor expenses by venue, tracking categories in Payroll - giving staff the ability to log their time worked by venue - makes total sense. However, when staff take A/L or S/L, there is no ability to use a tracking category, so all these transactions go to the default 'unassigned'. The time involved in searching what makes up this 'unassigned' amount in a payroll of 35+ employees across 9 venues is astonishingly time-consuming, yet vital to the overall expense reports. Would love to have some time and effort put into this issue please Xero.

    32 votes

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    9 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your input on this idea. We can see it's been a while since we've provided you with an update do just wanted to let you know how it's going.

    We've reviewed this idea and have moved it to Gaining Support status.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way.

  2. When reconciling bank transactions,
    It would be great if payroll transactions offered an automatic reconciliation in the same way that a batch payment of bills gives an auto option.

    32 votes

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    13 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. Looks like this idea has been gaining support from our product idea community! Whilst there's no committed road map for this idea, our product team are focused on payrol. They're keeping an eye on this idea and we will continue to share updates as things evolve.

  3. I work in the payroll team at a business where the majority of our employees are on salaries that include super. This means every July, I have to go into every person's pay template and recalculate what their new salary is (because xero works only on an excluding super basis).

    My suggestion: The ability to select whether a salary is including or excluding super per employee. Then every year when the statutory super amount goes up, I won't have to recalculate everyone's new salary for xero. This also means that an employee's payslip has the same salary as what is…

    32 votes

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    9 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thank you for sharing how your businesses manage salary packages. We understand those using a Super inclusive salary model require manual recalculations with annual SGC increases.

    Xero is designed primarily to support small businesses, the vast majority operate on an exclusive salary model. This is largely driven by the award system, where SGC is paid on top of base rate.

    Our product team has let us know we don’t have plans on our foreseeable roadmap to change how these calculations are handled in Xero.

    We truly appreciate you taking the time to share your workflows with us, as it helps us understand the diverse needs of the Australian business community. We’ll let you know if our priorities change.

  4. We need to pay two different groups of employees from two different bank accounts. Having to change the payroll settings each time I do a pay run (to change the bank account) leaves far too much room for error. Can there be an option to select which bank account you want to use for each pay group PLEASE!!?

    32 votes

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    12 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience whilst this idea is gaining traction.

    We've reviewed this idea and have updated it's status to Gaining Support.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way.

  5. UK payroll - Have the ability to fully process 2 workplace pension schemes. We have 2 contribution schedules, one basic minimum level, one at higher levels. Sage can process both of these and send the correct contribution amounts to NEST. XERO is unable to do this and requires manual intervention in XERO and at NEST. This is crazy, surely I am not the only one with more than one set of contribution schedules?????

    32 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your feedback on processing multiple pension contribution levels in Xero.

    If you’re using the pension filing report in Xero, only the workplace pension scheme will populate the report. We understand some of you have created additional pension pay items, which require manual adjustments with your provider.

    The product team have reviewed this idea and, after looking into what would be involved, have confirmed that adding a second workplace pension scheme isn’t something we’re planning to add to Payroll in the foreseeable future. We know this isn’t the update you were hoping for, and we’ll continue monitoring community interest. The idea remains open for votes.

  6. 31 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thank you for your feedback on NI savings in pension calculations. We appreciate you sharing how you’re currently managing these contributions when processing salary sacrifice schemes.

    We understand many of you are using spreadsheets and manual workarounds to add these additional employer contributions to the payslip.

    Our product team has reviewed this request and moved it to Accepted so that it can be considered in future planning cycles. Although it isn't currently on the immediate roadmap, we'll keep you updated as things progress.

  7. The current option available for updating the time in lieu of XERO is to previously inform the fixed number of hours that will be added to the leave balance in the leave register. However, the number of hours varies each week, so I cannot predict in advance how many hours each employee will work.

    My suggestion includes an automatic update from the time in lieu of using a timesheet. Thus reducing the probability of errors by entering the balance manually.

    31 votes

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    11 comments  ·  Payroll  ·  Admin →
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    Thanks for submitting your idea for time in lieu to accrue automatically if certain hours are worked (i.e. overtime, working a holiday...).

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  8. When an employee leaves, it would be really useful for Xero to calculate how much leave they have left or have over used and then calculate and add/deduct the value from the final payslip. Currently, I have had to do the calculations manually, and then I add to add the holiday to the payslip and change his departure date to cover the leave period - a bit of a messy fudge.

    31 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea on automatically calculating holiday pay when processing an employees final payslip.

    It’s been a little while since this idea was raised, we can see it's been steadily gaining support.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  9. We would like the ability to change the subject line of the payslip email. It would be useful for example to add a date to the end of the payslip PDF file name. eg payslip_20220519 That way easy to save and file each slip without having to rename. It may also be useful to add information such as the word "Confidential" for compliance reasons.

    31 votes

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    10 comments  ·  Payroll  ·  Admin →
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    Just wanted to touch base regarding this idea as it's been a while since we've posted an update.

    We've reviewed the votes and comments on this idea and can see this idea has been gaining support.

    Whilst this isn't currently on our product team's roadmap, we're monitoring the activity on this idea and will keep you updated as we go.

  10. Please include all Payroll Advisors in Superannuation bounceback email notifications.

    Currently, only the Super approver receives an email notification when any super payment has bounced. Often, the Super approver does not pass this on in a timely manner, and it's not practicable to be constantly refreshing the Super Payments screen to check for any bounces, particularly for Accountants who manage multiple organisations in Xero.

    With Payday Super coming in to effect on 1 July 2026, the window for ensuring super is paid is very tight. If only the Super approver is notified, they may not have the ability act accordingly…

    30 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. When approving timesheets it would be ideal to have separate lines underneath Ordinary Hours with Leave requested, on which days and hour amounts and to be able to approve there instead of having to go to a different screen.

    Can be hard to double check and remember correct days the leave was taken and also to ensure daily and weekly hours are met.

    *Simple layout idea attached

    30 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thanks for supporting this idea on having leave days visible when submitting timesheets.

    We've split this idea up to gauge interest across NZ and AU. You can view and support the NZ idea here.

    Make sure you share the idea with your colleagues that this feature could benefit.

    All members can also comment to share additional detail about how this idea could improve their experience with Xero.

  12. There needs to be a feature to turn off automatic notifications when an employee changes their bank account,
    Every time this changes in our system our Accountant gets an email.
    Apparently there is currently no way to turn this feature off.
    A bit irritating for him to say the least...

    30 votes

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     ·  7 comments  ·  Payroll  ·  Admin →
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  13. It's great that Xero Me now allow employees to add their own start, finish and break times but all hours appear as ordinary hours. Xero should have a warning prompt flagging this as it's easy to miss overtime hours and pay them as the default ordinary hours, which then needs an unscheduled pay run to correct the underpayments (assuming you work this out for yourself!). Public holidays should also be flagged so we can adjust pay rates (if needed) for these days.

    30 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  14. we will have an overseas employee (from NZ) joining our australian company. In payroll I can put under Taxes the status Foreign Resident but not his address in NZ. I find this very restrictive to only be able to choose a State in Aus and no overseas addresses. Anybody an idea how to circumnavigate this without having to find some additional app to connect with Xero as was suggested by Xero Support.

    30 votes

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    18 comments  ·  Employees  ·  Admin →
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    Thanks for your patience whilst this idea is gaining traction.

    We've reviewed your comments and can see the that this idea has been gaining a lot of support.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way.

  15. A simple payroll report that shows the actual wages for a period for reporting for Workers Compensation as it is a legal requirement for AU businesses. Details would be split into wages paid including super, with the residency status (+country of origin for Working Holiday Makers) - with a split if an employee has changed employment basis (i.e., moved from Casual to FT) in the period.
    And any additional details that are required by the majority of insurance companies who handle Workers Comp.

    29 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thanks for submitting your idea for a payroll report specific to workers compensation and or insurance purposes.

    We've reviewed your idea and it's up to the community to get behind and support it.

    To help your idea gain traction, please share it with colleagues so they can vote for it too.

  16. I have different managers responsible for different employee timesheets so therefore I would really like the ability to authorise specific managers to employees. Am still using mostly paper timesheets because of the massive deficiencies in the XeroMe ones (think is one of the many reasons).
    I don't think its appropriate that anyone authorised can access all timesheets as it does nothing but create confusion and the potential to authorise the wrong ones. Also unnecessarily time consuming.

    Is it possible to please add some tickboxes/controls to remove this hurdle?

    29 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Hey all, it’s been a little while since this was raised, so I wanted to check in.

    Payroll is definitely an area we know needs more permission controls. This is something our product teams are beginning to explore and do deeper research of.

    To help this idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  17. Give the ability to set a percentage (i.e) 50% on an employees bank account when paying across more than one bank.
    I have an employee who always splits her pay equally between 2 bank accounts, however she is a commission paid rep and therefore each pay amount is different. So the current function is no use to me- which allows a $$ amount to be set only. This is fine for set salaried employees but not for commissioned sales reps.
    MYOB had a function where you could set a percentage on how much went to bank account 1, and therefore…

    29 votes

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    14 comments  ·  Payroll  ·  Admin →
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    Thank you for suggesting the ability to split wage payments by percentage across multiple bank accounts. We’ve noticed this idea has been steadily gaining momentum since it was first raised.

    To help it gain even more traction, feel free to share the link with your colleagues so they can add their votes. We’d also love to hear in the comments how this specific feature would improve your Xero experience.

  18. Would be great if you could pay the IRD PAYE when you pay the employees in the same payroll batch. This is already a function with Flexitime Payhero and doesn’t rely on staff making the IRD PAYE payment manually. If Xero had this function there would never be any late IRD PAYE payments as its getting paid to IRD when the employees are paid.

    29 votes

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    13 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  19. I feel it would be very useful that once a payroll is processed and the system uploads payslips into Xero Me that the employees either get an email from the system or the associated app notifies the employee that there is a new payslip available to view.

    I understand that Xero can securely email payslips, but I think that it would be useful for Xero had the ability to be able to automatically notify employees of uploads into Xero Me

    29 votes

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    6 comments  ·  Employees  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  20. When running the Payment Summary Details report for a previous financial year, the report does not show the dates of the financial year the data belongs to. The report is titled Payment Summary Details as at Today's Date. For example: it should show Payment Summary Details reporting period 1st July 2017 - 30th June 2018. For audit purposes, there is no way of determining the date range the reported data relates to.

    29 votes

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    13 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience whilst your idea is gaining traction.

    We've reviewed your idea and can see that it's been steadily gaining community support.

    Whilst this idea isn't currently in the pipeline, we'll keep monitoring the activity and will update you if there are any changes.

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