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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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  1. Under the employees deductions sections during payroll, if one has salary sacrifice, child support, and any other deductions, you have to process the pay run initially. And then you would have to manually do a separate payment to a payee

    Is it possible to have a payee that can be linked to the payroll deductions. Meaning when you run your payroll, the deductions will go against the payee and when the payroll aba file is created, the payee will be included in that aba file

    Alternatively create a deduction for payroll that can be linked to a bank account. Currently…

    28 votes

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    10 comments  ·  Payroll  ·  Admin →
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    Hi team. We can see it's been a while since we've provided you with an update about this idea. We've reviewed and it looks like it's an idea that's steadily Gaining Support.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated as we go.

  2. Ability to import timesheets to XPM from a csv/excel file

    28 votes

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    6 comments  ·  Payroll  ·  Admin →
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    Hi everyone, we've been following your comments and recognise that having a streamlined way to get timesheets from a spreadsheet into Xero Payroll would be a huge time saver.

    One option is to explore some of the connected time-tracking apps in the Xero App Store. While we know this isn't a perfect substitute for a direct import feature, it may help bridge the gap in the meantime.

    The good news is that we see the value this feature would provide and we want to explore it further. We'll change the status of this idea to Accepted.

    We'll let you know if there is any movement on this.

  3. Expenses module: We want the ability to customise the Expenses Claim Reference.

    All expenses under the Reference are set as "Expense Claims," which makes it impossible to search specific claims/events or others. Can this not be customised within the expenses Module ?

    The recommendation from Xero is to revert to manual expenses, which defeats the objective of paying for the Expenses module. Any chance this can be added or will we need to remove the feature as there is no point paying for something we need to do manually?

    27 votes

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  4. For some clients we use Xero's Postponement and Eligibility letters. This has proved very useful but currently the letters cannot be customised.

    We have a client for example who pays a higher employer contribution percentage than the standard. The letters however, only show the standard percentage's despite the settings being different to the standard. We also have a client who has asked for their company logo to be added to the letters.

    After speaking with Xero Central I was informed that the letters currently cannot be customised and don't pull from the pension settings.

    If this could be looked into…

    27 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea on customising pension letters in Xero.

    As you're aware, it's not currently possible to amend the details on the pension letters. These letters state the minimum requirements outlined by the Pensions Regulator.

    We need to be upfront that customising these letters is not on the foreseeable roadmap, so we'll update this to Not in Pipeline. If you want to edit the details or wording of the letters, this would need to be done outside of Xero.

  5. Ability to change the standard Xero password when emailing payslips.

    Purpose - if emails were hacked, the current standard password (initials & birthdate) set by Xero is easily guessed. It should be possible within Xero to change this standard password.

    27 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea on customising payslip passwords. It’s been a little while since this idea was raised, we can see it's been steadily gaining support.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  6. As the automatic journal for payroll is not able to be viewed before posting to accounts, we should have the option to turn off automatic journals. Currently, we have to post, then go back and do another journal to split out ER NI & Pension for different departments. This system is so unflexible.

    26 votes

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    18 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  7. The week ending period on the Timesheet Detail Report is Monday to Friday and cannot be adjusted.

    Oaur pay week runs from Wednesday to Tuesday. We have to duplicate data on an Excel spreadsheet for reporting for management.

    It would be very useful if the week ending period could be edited so we could use the reporting in Xero and save time processing payroll.

    26 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea on filtering the Timesheet Detail report in-line with your pay schedules. Currently you can customise and re-order the Columns, however there is no direct option to filter on a singular pay frequency or pay period.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero

  8. An option to enter a recurring message on payslips.

    26 votes

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    9 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for your input on this idea. We can see it's been a while since we've provided you with an update so just touching base to let you know we've reviewed this idea and have moved it to Gaining Support status.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way."

  9. NZ Payroll - bulk approve timesheets

    26 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing the time it takes to manage timesheets.

    Bulk approving timesheets is something we’d like to address in the future.

    While we aren’t in a position to start building this just yet, updating the status to Accepted ensures it’s flagged for consideration during future planning.

    We’ll continue to monitor the interest here and will provide further updates as they become available.

  10. Once expenses are approved it would be fantastic to have an option to "send" this to their next approved payslip rather than having to manually add this to the payslip.

    Seems madness this isn't implemented already - what is the point in doing everything in Xero if you need to faff around making adjustments for details that are already in the system.

    Employee's submit expenses - so you know who needs reimbursed already.

    26 votes

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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  11. Add other gender options for personal settings, non-binary & intersex

    26 votes

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    11 comments  ·  Employees  ·  Admin →
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    Thanks for confirming, Andy - Really appreciate the screenshot. 🙂

    I've checked in with our Payroll team where this detail is saved.
    We appreciate wanting more options for gender when entering personal details, and in some regions such as AU & NZ this is optional.
    Currently, in order to ensure successful payroll filings with HMRC in the UK, we need to match the schema they provide. That said, our team are reassessing how this fits in Xero so I'll shift this Idea to 'under review' and can share any updates that come.

  12. It is impossible to us the credit card bankfeed function and allow for the credit card user to account for these expenses in Xero Me.
    Solution: allow for credit card transactions to pull through into Xero Me via automatic sychronisation. This should provide a more streamline approach to recordinng individual company card expenditure, remove time in reconciling missing receipts and remove duplication.

    25 votes

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    Hi everyone, we wanted to provide a quick update on the idea to enable reconciliation of credit card expenses directly within Xero Me.

    This idea is currently classified as Gaining Support and has started to gain traction within the community. We appreciate those who have shared their interest and feedback so far.

    If this feature would help streamline your expense management, please continue to vote and share your thoughts. Your input is important in helping us prioritize future improvements.

  13. Xero recommends creating a new, duplicate employee record when a terminated employee returns to the organisation. This can also happen when an employee switches from permanent to casual, as they need to be terminated to pay out annual leave.

    Due to HR add-ons that make the issue of setting up a new, duplicate employee in Xero extremely complicated and almost unworkable, I would really like to see an additional workflow in Xero to handle this. When unterminating an employee, I'd like to see Xero asking whether we're doing this to fix something or because we're rehiring the same employee, at…

    25 votes

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    3 comments  ·  Payroll  ·  Admin →
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    It's been a while since we've provided you with an update about this idea, so wanted to touch base

    We've reviewed your comments and can see the that this idea has been steadily gaining support.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will continue to keep you updated along the way.

  14. It would be great if we could code annual leave to another account code other than salary and wages. Currently we manually journal these costs to another account in the ledger to separate them. This helps with reporting wages like for like.
    Thanks :-)

    25 votes

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    11 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing this idea on coding leave to an expense account other than the employee's ordinary earnings rate. It’s been a little while since this idea was raised, we can see it's been steadily gaining support.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience

  15. Xero Me App Leave Requests to show the total hours being requested by the employee. When Part Time Employees post leave requests there is no way for xero to know that they are only taking part time hours or days

    25 votes

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    13 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status.

    To help this idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  16. send notifications for declined expenses (Xero Expenses). the only notification send is for approve expenses but not for declined expenses

    25 votes

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    Hi community, returning to share an update on the work we had done here - Though our product team started releasing updates to the notifications we quickly found that this meant some users began receiving a lot more notifications, and we've made the tough decision to switch these back off.

    In time our team would like to create controls so users can set notification preferences. However, this will require considerable work and not something we commit to right now.

    We're going to shift the idea back to Accepted and soon as we can pick this up again I'll make sure to share an update here.

  17. Quickbooks has "motion tracking" mileage, meaning the user doesn't have spent time entering their starting and final postcodes, they literally just turn the feature on and it auto records their mileage via GPS. I have clients (using Xero) who are on the road everyday for business purposes and this feature would be so useful for them to save time.

    25 votes

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    Hi everyone, thank you for feeding back and sharing with us through the idea here. We appreciate why you'd like to see automated mileage tracking developed within Xero expenses.

    While our team have a keen eye on the idea and interest in exploring this in the future we want to be open that resources are across other important work atm and there are no plans to develop this, this year.

    We'll continue to track the interest and keep you updated of any change for this through the idea, here.

  18. 25 votes

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    12 comments  ·  Payroll  ·  Admin →
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    Hi team, thanks for sharing your interest in a payroll product for Canada. We don't have any plans in the near term for developing specific payroll products for other regions, and I will move this idea to Not planned. 

    If you've been using our Global Pay Run product you may have recently received communication of changes we're making that we believe will help you manage your payroll more effectively. 

    • From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 
    • Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    If you need to process payroll there are app partners available through our Xero app store, we encourage you to review their…

  19. Please give us the option to split the base rate and casual loading items WHILE working with a timesheet. At the moment this has be manually done in every pay run if we want to show the loading separately.

    25 votes

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    12 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience whilst your idea is gaining traction.

    We've reviewed your idea and can see that it's been gaining community support.

    Whilst this idea isn't currently in the pipeline, we'll keep track of members votes and comments to gain insight about how your idea could improve users experience with Xero.

  20. The gross to net report currently doesn't include reimbursed expenses, and possibly other things we haven't found yet so the net pay doesn't agree to the payslips! Please can we have a gross to net report that agrees to payslips? Failing that even a report that shows reimbursed expenses per employee would be better than nothing.

    25 votes

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    14 comments  ·  Payroll  ·  Admin →
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    Hey all, thanks for sharing your feedback on having reimbursements show on the Gross to Net report. Currently this report only captures taxable income.

    It’s been a little while since this idea was raised and we can see it's been steadily gaining support.

    To help this idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

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