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Customer ideas for converting to Xero, navigation and organisation set up

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313 results found

  1. I’d love to see a feature added that helps prevent accidental data loss when entering conversion balances. Currently, if you leave the page without saving, there’s no warning and it’s easy to lose your work. I’d really appreciate a dialogue window that pops up when you try to navigate away with unsaved changes.

    13 votes

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    Hi Karlee, thanks for sharing this idea.

    We've now reviewed your idea and it's up to the community to get behind and support it.

    Make sure you share your idea with any colleagues that could benefit from the warning/ pop up notification on unsaved conversion balances before they navigate away so they can add their vote too!

    Other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. Please allow non-profits to change the terminology from sales to receipts etc on the new navigation pane. Sales is not appropriate for us . Thank you

    2 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Good to understand the rationale for your idea here, thanks Hilary. Being open we don't have any plans for enabling users to change the naming of menu's, however we'd like to get a sense of the interest in this sort of capability and understanding more of the terminology that most resonates for our customers here.

  3. Currently our monthly bank revaluation FX diff is being automatically coded by Xero to be split between tracking categories rather than simply being "unassigned". However, for our purposes, once USD are banked, they no longer "belong" to that tracking category and instead are general company funds. It is impossible to tell Xero to stop coding revaluation amounts to tracking categories but this doesn't make sense for the accounts, especially when a tracking category finished within the business months ago. It would make more sense for the FX funds held to be an unassigned tracking category once they are in the…

    5 votes

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    Hi Imogen, thanks for sharing your thoughts on multicurrency bank revaluations. We understand how having FX differences automatically assigned to tracking categories doesn’t always fit your workflow.

    This idea has been moved to Gaining support, so the community can vote and share their experiences. Adding a bit more about why this change would help in your workflow can help others see the value and give the product team context.

    We’ll keep an eye on the discussion and share updates as the idea develops.

  4. When creating a new organisation, there isn't an option to choose Xero from the dropdown list of "What tool are you currently using to run your business". I'm migrating from one org to another because of limitations in your PAYE scheme functionality. Right now, a user can't select Xero from the list, which may help you shed light on users who are either running into org challenges or who are power users of your tools.

    2 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Thanks for sharing this idea.

    Now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments too!

  5. In search since I've used Xero, when searching for an Invoice Number - results would appear and a coloured box with the status - red for Awaiting Payment, and green for Paid. A handy visual meaning I didn't have to actually read the status.
    Now in the new Search - these colours have disappeared. Why? I now have to scan up and down and actually read what it says without my visual guide. Xero keeps making changes to make things harder to use, and any suggestions I follow to make things easier for users, even really simple quick fixes, are…

    5 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Hi Anita, thanks for sharing your feedback about this feature, and how you'd like to see it restored.

    Make sure you share this page with any colleagues that this could also benefit, so they can add their votes and comments to the discussion to support this!

  6. Please add Tracking Categories back to the main menu, so it can be accessed with one click instead of having to navigate through to settings. Under accounting tools would be fine. Thank you

    11 votes

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    5 comments  ·  Navigation  ·  Admin →
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    Thanks for raising your feedback with us here. It's really good to understand what's important to help our customers working in Xero.

    If possible it'd be great to get more detail as to why you're often needing to access the Tracking Settings? In many places you'll find that you can add new tracking options for a category while on the go and entering transactions in your org, so would appreciate deeper understandings of your business flows here.

  7. I have seen the new Xero update, and the search bar has changed (only looks and complaints)
    1. The search bar stays open, so you manually have to close it, which is slightly annoying.
    2. Your search stays in the bar when it is closed. So when you open the bar again to search for something else, you have to delete the original search. If it has been a while since you last searched, you forget, and it can be so frustrating.

    If the search bar were fixed (actually finding things I were searching for), I wouldn't mind. But this…

    1 vote

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    0 comments  ·  Navigation  ·  Admin →
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    Interesting to get your feedback on this, Jodie-May. It'll be good to get a sense of the wider community appetite in this too. Our teams are paying close attention to the feedback on the new experience and I'll share if there are any updates for you here. Thanks

  8. I think the new menu bar is great as its closer to the original layout from about 9-10 years ago.

    But super annoying that I can only access Products & Services via Sales.

    All our purchasing is run through Xero, all our sales is run via external POS that we import summary csv, not detail, so no products or services.

    Seeing as the new navigation bar is already quite full and having a separate productions option is not visually viable, would it not make sense to have the Products and Services link feature in both Sales & Purchases?

    I mean,…

    2 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Really appreciate your feedback on the new navigation, Fiona. I've made sure to share this back with our product team. They are taking on board and considering all feedback carefully.

    For now we'll get an understanding of the interest from community in this through your idea, and I'll let you know if there are any plans made for this, here.

  9. Before the update, we were able to add settings like Report Codes to favourites, so it would appear automatically on the drop down list. Can you please reinstate the ability to add specific settings to favourites

    55 votes

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    5 comments  ·  Navigation  ·  Admin →
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    Thanks for letting us know how this favourites feature matters to you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how this would benefit them, too!

  10. New Xero ribbon - can it be amended?
    Too much! There are things I don't use or need day to day. "Dashboard" became "home". Ok not great, but okay.
    The the "+" icon on the ribbon gives me the shortcut to anything.
    Xero has just gone and cluttered it up with stuff I don't need day to day. Like "Payroll" and "Reporting". Anyone else agree/disagree? How can it be amended from the users pov?

    6 votes

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    3 comments  ·  Navigation  ·  Admin →
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    Appreciate your feedback, and it's good to understand our different users needs when moving across Xero. Its good to hear that the '+' icon helps you get to most places you need.

    I want to assure you we did a lot of user research and testing of the new navigation to ensure it would suit the needs of majority of businesses.

    We'd like to continue to get a sense of the interest from your idea but want to be upfront that this isn't something we have plans of enabling any time in the near future.

  11. Multiple bank account with similar currency but to apply individual exchange rates for accounts with the same currency.

    1 vote

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    Thanks for sharing your idea about the option to hold a separate exchange rate against bank accounts in the same currency.

    Now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments too!

  12. Could the Demo Company please be updated first when new features are being rolled out. Often want to test how a new feature works (eg the current Investment Boost in Fixed Assets) or take the Staff through training on the new features, without having to do this in a Client's live data.
    If the Demo Company can have the features first, then can do testing and training of staff before see in the Client's live data.
    Currently Client's have the new Investment Boost feature, and want to add new Fixed Assets using the Investment Boost, but presently can only do…

    4 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Thank you for sharing your idea and letting us know which changes are most important to you. We've reviewed it, and now it's live for the community! It's time to gather support. Please share your idea with any colleagues who could benefit so they can vote for it. Other members can also leave comments to share more detail about how this would improve their experience with Xero.

  13. Navigation - Main Menu
    Personally, I access practice tools and hubdoc / syft several times daily, I'd prefer not thave to scroll down to get to these. Settings and Subscription / Billing are access much less frequently and coud me lower in the menu.
    Also the Xero Menu and Home Menu seem to do exactly the same thing? Could the main drop down menu therefore be moved over to the LHS where it was previously.

    2 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Thanks for your feedback, Tina. To make it easy to track the interest from community and keep you updated we request each post is contained to a single idea. I've slightly amended your idea to the first that you mentioned around navigating to practice tools. We have a slightly different one for the navigation to Hubdoc that you may like to vote for.

    For the last point you've noted around the Xero and Home buttons - welcome to start a new idea for this too, that we can track support in. Thanks

  14. With the new layout I cannot star the financial settings anymore. please add this to the drop down

    27 votes

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    10 comments  ·  Navigation  ·  Admin →
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    Thank you for your valuable contribution! We've reviewed your idea, and it is now open for community feedback and voting.

    To help your suggestion gain traction, we encourage you to share it with colleagues who would also benefit from this change. Their votes and comments will provide additional insight into how this improvement could enhance the Xero experience for everyone.

  15. Separate the Analytics menu from Reports; removing the needless navigation for a submenu

    2 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Appreciate your feedback, Ravinder. Lets start to get a gauge of the community support through your idea here 😊

    Our product team are watching the feedback through this forum closely and if there are any updates we'll share with you, here.

  16. In the general search field at the top right, it would be very helpful if the search also work with a space or a few spaces at the beginning. Because if I copy an invoice number in the field I always have to delete the spaces first before the search works - it's annoying.

    5 votes

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    1 comment  ·  Navigation  ·  Admin →
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    Hey there, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed the idea and now it's up to the community to get behind it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. Right now, the dashboard shows "Loading your transactions" for bank accounts far too often and for far too long. The dashboard should always show the current state of the user's accounts, not what is essentially an indeterminate progress bar. It would be more user-friendly to remove the message entirely because it doesn't give users any actionable information. If new transactions come in while the user is doing things, simply update the dashboard to indicate that there are new transactions to reconcile, even if the user just finished reconciling what was there before.

    1 vote

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    0 comments  ·  Navigation  ·  Admin →
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    Hi Adam, thanks for sharing how we could improve your experience when working in Xero.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  18. Custom reports as an option the Report drop down. I know we can favourite them, but if we have a lot of custom reports it's quicker just to go to the custom report page immediately and work from there.

    17 votes

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    2 comments  ·  Navigation  ·  Admin →
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    Thanks for sharing your feedback on the new navigation experience, Hilary.It's great to hear our customers are familiarising themselves with the new layout.

    We've reviewed your idea and now it's up to the community to get behind and support it. Our product team are paying close attention to the ideas and feedback we are receiving on this, and we'll continue to track the interest closely.

  19. The new tabs are nominated as Purchases and Sales but some of their sub tabs go beyond that. I would prefer to label them Payments and Receipts

    6 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Thanks for sharing your feedback on the new navigation, John. Great to hear the changes that would help our customers most.

    We'll start to understand the interest from others in community that would also find that terminology more useful from your idea here.

    Our product teams are considering all feedback closely and I'll share if there are any updates.

  20. Hi Xero Team,

    I’m really disappointed to discover that the Xero Mobile App doesn’t provide any way to view the Balance Sheet - a core financial statement that forms half of any set of accounts and is the backbone of understanding a business’s position.

    As a property developer, tracking CAPEX spends per project is critical, and not having quick access to this information on the go is a significant limitation. Even a simple dashboard or quick-glance view in the app would make a huge difference for users like me who rely on Xero to manage their businesses efficiently.

    We all…

    13 votes

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    6 comments  ·  Navigation  ·  Admin →
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    Appreciate your feedback here, James. It's good to hear the sort of information our customers would find most handy on the go.

    This isn't something we have direct plans for atm, but we'll get a sens of the interest for viewing the Balance Sheet in the Xero Accounting app from the community here and I'll let you know if there are any plans made.

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