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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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336 results found

  1. Ability to have separate ‘Reply-to’ email addresses within the same Xero organisation.

    Purpose: Users can easily change the email address that they’d like to use when sending email from Xero, rather than having to go through settings to change it.

    364 votes

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    Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.

    We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.

    We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.

    This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.

    For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks

  2. Ability to set colour of organisation in the naivgational banner

    Purpose: To help distinguish between clients, and avoid entering data incorrectly when working with multiple clients.

    298 votes

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    Hey everyone, we know it can be tricky when you're managing lots of client accounts and need a way to easily tell them apart in Xero.

    Thanks for your feedback on how a visual cue, like being able to set different colours for each organisation, would help cut down on confusion and those accidental data entries.

    We've seen some of you have found workarounds, like using Chrome extensions or third-party Google add-ons for customisation. It's great to see the community finding creative ways to tackle this in the interim.

    Right now, adding this feature isn't in our immediate plans. This is something we'll continue to keep an eye on the support for and may reconsider in future planning. I'll share if there are any updates around this here.

  3. Ability to return to the previous screen after the user edited a transaction.

    Purpose: To make users easily continue working on the previous page rather than having to navigate from the different page again.

    114 votes

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    43 comments  ·  Navigation  ·  Admin →
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    Hi everyone, thanks for all your support and feedback of how changes in navigation could help your use of Xero. While not across all areas of the product there are some updates in Bills that we wanted to share and may help the needs of some in the idea here.

    We've launched Bills quick view where there's now an eye icon within the line of the bills list. From here you'll find more ease in viewing, and more recently being able to edit bills from this view without having to leave the list, meaning you can simply make adjustments and move from one bill to the next.

    We'll continue to explore and develop solutions like this to help our customers get more out of Xero on the go. I'll keep you informed of other updates that could enhance your experience, here.

  4. Ability to have more flexible permission in Xero Payroll, especially for read only Payroll reports and to give other users permission to approve/decline leave requests.

    Purpose: To have more options and flexibility in assigning users to Xero Payroll.

    137 votes

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    Hi Community! Thanks for your active and on-going participation in this idea. The volume of comments and votes highlights how important more granular user permissions are for managing your payroll processes effectively.

    Improving user permissions and providing greater control over sensitive data is a key area of focus for us. While we have no specific feature to announce today, your feedback is critical in shaping the future of this part of Xero.

    Because of the clear need you've all highlighted and our desire to investigate this further, we're moving this idea's status to In Discovery.

    During the discovery phase, our product team will be digging deeper into the core problems you’ve raised.

    We appreciate your patience as we explore this. We'll be sure to update this thread when we have more to share. Thank you again for helping us understand what matters most to you.

  5. To have notes in the Xero Dashboard.

    Purpose: Users within the Xero org can leave the notes and easily remind one another.

    170 votes

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     ·  49 comments  ·  Navigation  ·  Admin →
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  6. Ability to use other languages (apart from english) in Xero.

    Purpose: To make Xero can be more user friendly to people who speak and use other languages.

    136 votes

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     ·  72 comments  ·  Navigation  ·  Admin →
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  7. Implementing touch ID/Face ID verification for users to log into Xero.

    Purpose: Users can have more variety on how to log in.

    8 votes

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    4 comments  ·  Login  ·  Admin →
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    Hi team, as another update surrounding passkeys we wanted to share that this week we've released passkey log in for Xero Me app users who haven't set up MFA yet. This is just the first stage, and over the coming months we'll progressively make this feature available to more users. I'll be back to share more as passkeys become available to more users.

  8. To make a bank account in Xero to be added to the account watchlist.

    Purpose: Users can easily monitor the bank account that’s added to the account watchlist.

    5 votes

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  9. Ability to specify which user has access to the lock dates.

    Purpose: To prevent clients from changing prior year figures in Xero after the financials have been published.

    79 votes

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    Hi everyone, thanks for sharing your feedback on this idea. We appreciate you explaining how important more control over lock dates is for protecting your data integrity and supporting your workflows.

    As part of our wider review of roles and permissions across Xero, we’re pleased to let you know that this is a feature that we’re exploring controls in and reviewing the viability of. We'll keep you updated here as our plans shape up further.

  10. Ability to change darker backgrounds in Xero.

    Purpose: White text against a Dark Background, is easier to see for the eyes.

    471 votes

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    Hi team, while the status of this idea remains unchanged from our last post we did want to provide an update in the channel here.

    As shared previously there's the possibility of exploring third-party apps like Google's High Contrast, which allows you to change the colour on your screen so it's easier to read.

    Our Xero Accounting app is a bit of a different kettle of fish and for iOS users there is a dark mode available from the 'Appearance' option that you can navigate to from the 3 dot menu in the top right of the app screen.

    Though we fully understand and appreciate needs for wanting dark mode, the ability to develop this requires resource from across all areas of product to implement in the web version. Providing dark mode is not on our current roadmap.

    If there are any further changes to share we will provide further…

  11. Ability to show cash flow forecast on the dashboard.

    Purpose: Users can easily get the snapshot on how their cash flow projection is doing for their business.

    15 votes

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     ·  4 comments  ·  Navigation  ·  Admin →
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  12. Separate field between office address and postal & physical address.

    Purpose: To make the administration process and setting up organisation details in Xero easier.

    39 votes

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     ·  15 comments  ·  Navigation  ·  Admin →
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  13. Ability to search items by description through global search in Xero.

    Purpose: To save time searching line items, especially for users who are dealing with lots of items.

    141 votes

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    76 comments  ·  Navigation  ·  Admin →
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    Appreciate the interest in being able to search by description. While we're attentive to your feedback, I want to be open that we don't have any immediate plans for developing this atm. 

    We're staying close to feedback on how we can improve navigation for our customers when using Xero, and I'll let you know if there is any development planned surrounding this, here. Thanks 

  14. Add feature on the Dashboard for users with the Adviser permission to add client notes.

    Purpose: Notes specific to that client can be held here so that other advisers who're less familiar with the client can quickly check what they need to consider when working specifically in that file.

    22 votes

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  15. Ability to select one or two users to receive the notifications when there’s some changes in a Bank account.

    Purpose: Because some staff in Xero doesn’t need to know if there’s changes within the bank account.

    228 votes

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  16. Ability to add ‘Send me a Copy’ check to also include other email addresses.

    Purpose: To make other colleague within the users' workplace get the copy of the email, so they’re all informed.

    42 votes

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  17. Ability to show bills and invoices that are in ‘awaiting approval’ status.

    Purpose: Saving users’ time from having to click on ‘invoices owed to you’.

    117 votes

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    68 comments  ·  Navigation  ·  Admin →
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    Hi everyone, we appreciate all the votes and comments on this idea. We’ve heard your feedback and recognise how helpful it would be to see invoices and bills awaiting approval directly from the dashboard.

    The good news is that a solution is currently in development. As you might’ve heard, we’re currently working on a new navigation and homepage experience, which is currently in Beta.

    As part of this update, you'll be able to view the # of awaiting approval invoices or bills from the Bills to pay or Invoice owed to you widgets, and can go straight to the relevant screen from the new Task widget helping you stay on top of approvals without needing to jump between pages - You'll just need the right user permissions to see this.

    If you’d like a preview, you can check out the design on our Prototype page. We’re still building this…

  18. Ability to assign a user where they can only have Invoice only and view only reports.

    Purpose: To make user permission easier to set up, rather than having to upgrade them into Standard. As this will allow a user having access to more confidential reports.

    174 votes

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    Hi community, our reporting team is actively testing how reports are grouped and accessed, and we'd like your feedback to help us design a better report grouping structure that supports role-based access in reporting.

    How you can help: Complete a quick 15-min online activity to test how reports are grouped and accessed:

    • Part 1: answer questions about the current report grouping
    • Part 2: explores a new grouping and role-based report access

    👉If you're interested, please use this link to get started.

    We greatly appreciate your ongoing support & valuable input for the reporting team!

    (If you’ve already taken this activity, there's no need to do it again — our researchers may have contacted you earlier 😊)

  19. Ability to have read only permission when setting up staff access in Xero.

    Purpose: Because some staff aren’t allowed to make changes to certain area (e.g. access to bank accounts and reports).

    91 votes

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  20. 53 votes

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     ·  17 comments  ·  Navigation  ·  Admin →
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