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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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336 results found

  1. Dashboard - Account Watchlist to include current balance of account (not just MTD / YTD balances)

    4 votes

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  2. Subject: Request for Integration Enhancement of Xero and Shopify based on User Feedback

    Dear Product Development Team,

    Following my recent discussions with the Xero support team and research around user feedback on the issues I have experienced, I’d like to encourage relaying the integration feedback received from user experiences including my own, particularly regarding the timing differences between Shopify’s daily payout settlement and when the Xero integration pulls the data to create invoices. You can review some of this feedback through the following link: Shopify Xero Integration User Feedback: https://apps.shopify.com/xero/reviews?ratings%5B%5D=1

    We’ve observed a gap in understanding the timing of these…

    1 vote

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  3. On the Dashboard can Awaiting Payment, Display Current Month and Future as Two Separate Lines. At first glance we want to see what is happening this month, for example are the Receivables greater than Payables this month. Currently the Totals include all future Receivables and Payables. This is difficult especially when Directors are viewing via Mobile, although it's still a problem via PC.

    2 votes

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  4. It would be really helpful to have more MFA options active - to be able to have the option of authenticator, back up email and security questions all active at the same time.

    1 vote

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  5. I would like to be able to update my company address in Alderney. I currently have an Alderney address in Xero but I am unable to update it as Xero is not currently supporting.

    1 vote

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  6. We're auditors and some of our clients are having issues around providing consistent access to everything as they don't want us to have read-write access, and we don't want that either. What we'd like is a user class for auditors/regulators which is read only and allows access to everything.

    30 votes

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  7. I think it would be great to have a screen to manage notifications settings.
    This could present a long list of notifications for different things (e.g. for me the important ones are activity statement due soon, STP filing overdue).
    For each item, the user could select if they want it active, how they want to be notified (e.g. header line, or in a widget), and whether to be emailed (very helpful for people like me who only log in once or twice a week and do a days work).

    As a side note, the first of my important ones was…

    14 votes

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  8. A Xero user with invoice-only access can currently only access files in the file library when creating an invoice. We need this feature to also be available when the same user creates a quote. There is no added risk since the user already has access to the files when creating an invoice. Standard files needs to be sent to clients with their quote and this now needs to be stored on a drive instead of the file library.

    1 vote

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  9. When the screen locks it would be helpful to have the option just to logout. Currently if you have timed out but finished working on Xero you actually have to login just to be able to log out which is a waste of time.

    7 votes

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    5 comments  ·  Login  ·  Admin →
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  10. My firm works with additional bookkeepers, and we do not want to have their business or personal emails displayed in our clients files.

    Ideally, they would be behind the scenes and would just show our practice as connected.

    Next best would be showing first name or first and last name, but no email address.

    We can assign them an email address from our firm for a more professional appearance, but often their certifications follow their own business/personal email addresses.

    3 votes

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  11. For some reason "standard users" cannot see Manual Journals in the accounting menu.

    Please allow standard users to access Manual Journals from the Accounting menu rather than having to go to reports. Its just a time waster.

    7 votes

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  12. completing a cert IV in accounting and bookkeeping you have to become a user for approximately 10 different companies. Therefore once you have finished your course they sit in your My Xero, the only way to remove yourself as a user it to do each one, can you have an option to remove yourself as a user for multiple companies in one step.

    13 votes

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  13. Given there is an option to 'Export Accounting Data' in 'General Ledger format', why is there no corresponding facility to Import in 'General Ledger Format '? I have a client with many problem transactions locked by accountants. The solution is to start again with a copy of the accounts, which involves splitting the exported data into several different import templates.

    5 votes

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    0 comments  ·  Navigation  ·  Admin →
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    Appreciate wanting to make the process of setting up a new Xero org, especially in the scenario you've mentioned as simple as possible, Kevan.

    While this may be something we look at longer term I want to be open that we don't have any plans for a single import across all areas of Xero right now.

    There are third party app partners available through our Xero app store that you may like to engage if you'd like help in this migration and set up process.

    We'll keep getting a sense of community interest from your idea here and share if there are any updates planned.

  14. Allow to change user name for a specific email, without changing the name on 'ALL" historical notes on profiles.
    Currently, if i have a new user/employee doing the same roll and a previous user/employee, with the same email/log in; if i change this user name, ALL of the notes for that email account log in get changed to the current user name, so it is difficult to make out who actually made that/those notes without looking at the dates to work out when that person/started or left the role!

    2 votes

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  15. When I login to Xero, I enter my email address and password and am taken to the second page (MFA).

    I'm then asked for the authenticator code, but I have to click into the field to enter the code.

    Xero knows that there is an almost 100% likelihood that the first (and only) thing I am going to do on that page is enter the MFA code.

    Xero should automatically have the cursor in that field so that I can type the code without clicking into the field.

    51 votes

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    29 comments  ·  Login  ·  Admin →
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    Thanks for sharing your idea, we've reviewed your idea and now it's up to the community to get behind and support it.

    It's great to see other members are already commenting to share additional detail about how your idea could improve their experience with Xero.

  16. Option to turn off error messages and pop up notifications for the entire organisation.

    13 votes

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  17. Dashboard- It would be great if Xero gave us more options to edit out Dashboards. Two colums are not enough, at the most I get to see four accounts before I have to scroll, they needn't be so large either. If they had three colums, and we could shrink the size of the 'boxes' then we could easily see a better snapshot of work to do and where the business is at.

    57 votes

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    20 comments  ·  Navigation  ·  Admin →
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    Hi team, we appreciate all the feedback we've received from our customers about the Dashboard and how we could improve this for you.

    As you may have seen or perhaps even have access to already - over the coming months we are releasing a new Xero Homepage that'll replace the existing Dashboard.

    We've done lots of research and testing with our customers for the new homepage. You'll be able to customise to show which widgets you want, and it's built with updated technology so is much more responsive - adapting based on your device, screen size and zoom functions to show a maximum of 4 widgets side-by-side!

    I'll update you again here when this is live to you all, and if you'd like to give it a go now - jump on into the demo co 😊

  18. Please fix the Account setting for the Log in to preference so that it works as advertised.
    Currently the option to log in to "The organisation I was last in" does NOT work as advertised. It will log me in to a seeminly random organisation from the list of my organisations.
    I believe that it is logging me into the "Last organisation that ANYONE was in"

    9 votes

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    4 comments  ·  Login  ·  Admin →
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    Hi community, returning back to this idea and connecting with product we've found users in the same situation have often accessed Xero from a saved bookmark.

    If you're still running into the same and have saved a bookmarked URL to access Xero we'd recommend removing this, and going to my.xero.com, or login.xero.com to login to Xero.

    If the issue persists it's really best for our specialists at Xero Support to investigate further. You can reach them by raising a case through Xero Central.

    With issues like this being best looked into with our support team directly we'll close this idea. Please feel free to respond to let others know if the method above helps. Thanks!

  19. This idea has been raised again and again but XERO isn't listening!!!

    The demo company is a great idea, but it makes no sense to automatically reload all the "duff" data every 30 days.

    It's VERY simple to achieve a very useful and flexible feature, by....
    1) Be able to clear all the data in the Demo Company
    2) Make the 30 day reload of useless data optional
    3) Enable cloning of an existing organisation

    We need to be able to test imports, features etc. and be able to return the "demo company" to EMPTY and if required to restore…

    20 votes

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  20. Allow users with "Cashbook Client" level permissions to access the 1099 Report

    4 votes

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