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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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313 results found

  1. Ability to return to the previous screen after the user edited a transaction.

    Purpose: To make users easily continue working on the previous page rather than having to navigate from the different page again.

    116 votes

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    45 comments  ·  Navigation  ·  Admin →
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    Hi everyone, thanks for all your support and feedback of how changes in navigation could help your use of Xero. While not across all areas of the product there are some updates in Bills that we wanted to share and may help the needs of some in the idea here.

    We've launched Bills quick view where there's now an eye icon within the line of the bills list. From here you'll find more ease in viewing, and more recently being able to edit bills from this view without having to leave the list, meaning you can simply make adjustments and move from one bill to the next.

    We'll continue to explore and develop solutions like this to help our customers get more out of Xero on the go. I'll keep you informed of other updates that could enhance your experience, here.

  2. Hi - it would be great if there was an indication on the Demo company when the data will be reset. We know it is every 28 days but when is the 28 days up. I've lost demo testing in preparation to show a client how Xero can help them.
    Thanks

    4 votes

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     ·  1 comment  ·  Navigation  ·  Admin →
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  3. Our administrator generates our invoices and has Invoice Only Access, we need her to be able to change whether an invoice is paid by GoCardless or not, one of our company owners has to do this at the moment which is an inconvenience, please change so users with Invoice Only Access have the ability to change online payments.

    2 votes

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  4. For internal control reasons the 'invoice settings' section should be only accessible for certain access types. Anyone with Xero access (excl read only) can go and adjust the bank account manually entered on the invoices sent to customers.

    It would be great to have this locked the same way bank account admin is for supplier payments.

    39 votes

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  5. I have clients whose bookkeeper does the payroll and also processes accounts payable/receivable invoices. Currently we can't have submit/draft only invoice access AND payroll access. This means that if they want to do payroll, they also get access to approval of invoices. Can we please create a user role where draft/payroll access is combined?

    46 votes

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  6. It would be really helpful if there was a way of adding a description/note to conversion balances. For example, if a creditor balance relates to a specific loan, it would be useful to be able to note this somewhere. Currently, reports only show 'conversion balance' as the description for the transaction and it isn't possible to add a description to the conversion journal. It makes it difficult to keep track of historic debtors and creditors and this information needs to be kept elsewhere, duplicating work.

    4 votes

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  7. The date format for South Africa is incorrect. We use a day month year format, not the American month day year format. Surely Xero can change this so its adaptable for each country and preference? Its not asking a lot of work to have that additional option. But can cause a huge issue when its not what we work with.

    7 votes

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     ·  1 comment  ·  Navigation  ·  Admin →
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  8. I understand the ATO requires you to enter 2FA daily, but that doesn't mean the tickbox should uncheck itself every day.

    If I tick trust this device on Monday and login using 2FA, I can then login without 2FA for 24 hours.

    After that 24 hours, I need to login using 2FA again AND I have to tick the trust this device box again to get another 24 hour reprieve.

    Let us tick the box or another box that will remember our choice ongoing. So each day I only have to login using 2FA again but my choice to trust…

    21 votes

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    15 comments  ·  Login  ·  Admin →
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    Thanks for sharing this idea about remembering the 'Trust this device' checkbox if you previously ticked it.


    We've reviewed this idea, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments too!

  9. It would be useful if it were possible to restrict the posting of journal entries to specific users.

    26 votes

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     ·  Jonathan Harper responded

    Hi Margaret, thanks for raising your idea here.

    Just want to add that it's only possible for adviser or standard + reports roles to view, edit or post Manual Journals. 

    Does that change your idea here at all?

  10. It would be nice to have a business overview dashboard similar to QuickBooks. The existing Xero dashboard is designed for bookkeepers and doesn’t have any valuable insights for business owners. Perhaps it would be better to have two different tabs on the dashboard, one for bookkeepers, and another one for business owners.

    P.S.
    Numbers of the screenshot are from a demo account

    7 votes

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     ·  2 comments  ·  Navigation  ·  Admin →
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  11. Email allocation to different tasks for Xero-I think it would be beneficial to be able to allocate a different email address for a number of tasks, ie Invoices / statements have one, another for quotes and suppliers ie bills. I have a client that doesn't wish to receive every email for every aspect of the business as its not part of her role. Do you think this would be possible?

    4 votes

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  12. Invoice only user role that allows you to pick and choose either or both Sales and Purchase orders. quotes and invoices. At the moment you can only have Sales or Purchase IO otherwise you have to make standard user which is not helpful.

    48 votes

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  13. As a firm of around 25 accountants, we all may need access to a particular client at any point in time. Currently however, the client is aware of each individual user (i.e. 25 users) rather than an as a practice.

    It would be therefore be good if Xero operated like Sage or QBs whereby the client only sees the practice as having access to their data.

    5 votes

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     ·  2 comments  ·  Navigation  ·  Admin →
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  14. Select/Highlight Xero web page details without automatically following link

    Most web links allow for text and links to be selected/highlighted by clicking, holding and dragging for additional options when the selection is right clicked (copy, print etc.)
    It seems unintuitive when attempting to select/highlight (clicking and dragging over text) items in Xero, such as invoice numbers, that the page immediately follows the link as though clicked.
    It is often useful to select text for simple copying, or highlight specific sections for printing on web pages, but this behavior prevents that basic utility.

    3 votes

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     ·  2 comments  ·  Navigation  ·  Admin →
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  15. There is currently no record of changes to User registrations in the xero file. This is a failure of audit processes.
    A description for each user would be handy to identify the role of each person within the Organisation.
    A start and End date would allow for Temporary access arrangements.

    52 votes

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    Hi team, we appreciate the interest in this idea and how having a record of changes to a users permissions would be helpful as an audit in your Xero organisation.

    While this history event isn't in our immediate plans, we are closely considering how and what changes we record history for as we continue to develop parts of Xero.

    For the time being we are continuing to keep a watchful eye on the support in this here, and I will make sure to share if there is any news of this for you all here.

  16. Exchange Rate - Allow more than 6 decimal places.

    For conversions from smaller currencies (e.g. 1 KRW = 0.00071 USD), users need the ability to place more than 6 decimal places in order to get the exact currency conversion for the transaction. QuickBooks allows this so I don't see why Xero can't implement it as well.

    Xero Central suggested that I make adjustment entries in my Realised Currency Gains account and I find it ridiculous to have to do it than just being allowed to input exact numbers in my original transactions.

    21 votes

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     ·  9 comments  ·  Admin →
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  17. Have option to remove decimals entirely. I.e. Have no ability to input decimals and where calculations are done, e.g. VAT, to round off.

    3 votes

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     ·  1 comment  ·  Navigation  ·  Admin →
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  18. Dashboard - Ability to change the columns from the standard two to three or four.

    This would give me more flexibility to see all the data in one place without having to scroll down to see all our accounts.

    33 votes

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    15 comments  ·  Navigation  ·  Admin →
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    Hi all, we appreciate feedback we've received about improvements we could make to the Dashboard that'd better serve your needs. You may've heard that we have a new Homepage that'll replace the Dashboard and will be released to all customers over the next few months.

    With updated technology the new Homepage is much more responsive and will adapt based on your device, screen size and zoom functions to show a maximum of 4 widgets side-by-side. 😊

    I'll keep you looped in on when this is available to everyone, but in the meantime if you'd like to try it out jump into the demo company!

  19. We have assigned users to specific projects but in order for them to see the invoices and bills against this project the settings must be changed so that they can access all bills, invoices and contacts to amend.

    I would like a feature so that someone assigned to the project can have read only access to the invoices and bills ONLY associated with this project. Allowing them to still run reports and view profitability on their project but they cannot amend invoices and bills or cannot access others that are not their projects.

    20 votes

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  20. The Receive Money function should be made available to users who do nothing else except literally receive money - ie sales people. This is especially relevant in small countries where cash is king and non electronic transactions are still in majority. I have one user who only needs to receive cash but I can't give them that function without making them an Adviser.

    5 votes

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