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Practice tools

Customer ideas for managing your practice, staff, clients, tax preparation and workpapers on Xero.

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1029 results found

  1. It would be lovely if a practice could acces every required platform from the Xero dashboard. Including where one can keep an eye on the practices status and points.

    3 votes

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    Thanks Ben, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  2. Would be ideal when filtering tax returns this also applies to the "Archived" tab too.

    3 votes

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    Thanks for the idea Steven.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. Development of new functionality to meet the new FRS 102/105 requirements following from the FRC Periodic Review. Key changes are around income recognition to be based on delivery (known as the 5-step model), and an on-balance sheet treatment for operating leases.

    These requirements apply to accounting periods beginning on or after 1st January 2026,

    For the income recognition, the functionality would ideally be embedded in invoicing (and potentially products and services), and this would lead to the correct bookkeeping including disaggregation and recognition of income on delivery, as well as contract debtors and creditors. This new requirement applies to all…

    3 votes

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    Thanks for sharing through product ideas, here Neal. This is something our product team are currently evaluating. For now we'll move your idea to In discovery and as soon as I have more updates I'll let you know.

  4. Allow a Column on your main page of transactions for mileage so you can add the mileage to the column for sales to be calculated

    I am a private hire driver and this I believe will benefit taxis and private hire drivers or people who do a lot of driving as a business.

    Can they not add another column on this page that we can add the mileage for each job that can then be calculated at the end of year as you do with what fairs come in or sales coming.

    Again, this would benefit greatly for small businesses…

    3 votes

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    1 comment  ·  Admin →
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    Thanks Simon, it does appear that you're referring to the jobs related to workpapers directly that you'd record mileage for.

    This isn't something that we have plans for right now, but we'll track the interest and share if there are any changes to update you on.

  5. Being able to link several jobs with the one invoice raised in Xero blue. When issuing through Practice Ignition, it only allows you to allocate to one invoice in XPM. Moving the timesheets is clunky and inaccurate

    3 votes

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    We truly appreciate you submitting your valuable idea and detailing the changes you'd like to see!

    Great news: We've reviewed your submission, and it's officially been moved to the next stage—community support.

    Now, we need your help to make it happen! Please share your idea with any colleagues who would benefit so they can add their votes. Comments are also welcome, as they help other members share exactly how your idea could enhance their Xero experience.

  6. Capability of amending CT600 forms for T-2 and T-3 years to take into account 3 year carry back on terminal loss.

    3 votes

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    Hi Francisca, thanks for your engagement and letting us know the changes that matter to you.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.🙂

  7. Workpapers Practice Staff Management is not integrated with XPM/HQ. User access should be manageable the XPM so that all Xero owned products Practice Staff access can be managed in one area. This would allow practices to control their staff in one place, rather than having to add and remove staff separately in the Workpapers App.

    3 votes

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    Hi Rebecca, thanks for this great idea about centralising user management for Workpapers.

    We understand that having to manage staff access separately in Workpapers instead of in one central place like XPM or Xero HQ creates extra administrative work. Your suggestion to integrate Workpapers user management so you can control all practice staff access from a single location makes perfect sense.

    We're grateful for your engagement and for letting us know the changes that matter to you. We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how this feature could improve their practice's efficiency and user management workflow.

  8. Ability to generate a detailed Profit and Loss and Balance Sheet in the Statutory accounts for micro entities.

    3 votes

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    1 comment  ·  Admin →
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    We're thankful for you sharing the changes that could make using Xero Tax more impactful for you and your clients, Doina.

    As you've mentioned 2 separate reports I've split your idea so we can get an understanding of the community interest in each and keep you updated if there are any plans made.

    I've renamed this one specifically for a detailed Balance Sheet and you'll find another for a detailed Profit & Loss over here.

  9. When drafting AIM reports in XPM, it would be helpful if you could hover over the box number and it lists the accounts that are being mapped there as opposed to changing report codes in blue Xero and continually having to update the AIM report to see if accounts are mapping correctly.

    3 votes

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    Appreciate you raising this idea, Amy We've gone through your suggestion and taken a closer look at how things currently work.

    Right now, there isn't a built-in way to quickly view which accounts are linked to each AIM report box directly within the report. Based on your description, we understand how this would simplify the review process and reduce unnecessary steps when updating report codes.

    We’ve moved your idea to Gaining Support, which means others can now vote and add their perspective. That input really helps when our product teams are looking at what improvements to prioritise.

  10. When creating a new workpaper pack, clients appearing under the Organisation dropdown is taken from XPM (as a one-way sync).

    It isn't possible to delete duplicate clients in Workpapers, even once they've been removed from XPM and the information has been synced again.

    The downside is that the Permanent workpaper isn't brought forward from LY and there's no sync to XPM (as it's connected to the true client record).

    The workaround is to edit the client name in the Settings (by putting a DNU or ZZ in the name), save it, then delete that Workpaper.

    It would be preferable to…

    3 votes

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    Hi Anthony, thanks for submitting this detailed idea for improving Xero Workpapers.

    We can certainly see how having duplicate clients appear in the organisation list would be frustrating, especially when it prevents permanent files from being brought forward correctly. Your suggestion to have a two-way sync with XPM or the ability to directly archive or delete these duplicates makes a lot of sense.

    We're grateful for your engagement and for letting us know the changes that matter to you. We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how this feature could improve their data management and workflow within Workpapers. 🙂

  11. Maybe I'm missing something (integration settings perhaps) but if I enter a personal tax client's details into Xero HQ, then only some of this pushes into Xero Blue and I have to re-enter certain details like client code, email address etc as well as new fields such as sales defaults. Similarly, not all of the data pushes into Xero PM and the UTR/NI number have to be entered again. Is it not possible to have a Xero HQ as the single point of entry which then updates all fields in Xero PM and Xero Blue?

    3 votes

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    Appreciate your feedback on how syncing more data between Xero HQ and your client organisations would be useful, Balley.

    We'll continue to get an understanding of the interest for this here.

    Just to note around your request for syncing data between Xero HQ and XPM - as you may have seen from recent news we are unifying the clients and staff experience across HQ and XPM in what will soon be Xero Partner Hub meaning all your client data will be synced and consistent. You can read more about this here.

  12. There should be a comparative report available for New Zealand tax returns. This already exists for Australian tax returns. It is an excellent feature that really assists with preparing returns and avoiding missing details from prior years. I would love to see this feature available for New Zealand tax returns. Thank you.

    3 votes

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    Hi Emile, we're grateful for your engagement and for sharing this excellent idea to use comparatives in a return in NZ Tax. We agree that having a feature like this, similar to what's available for Australian tax returns, would be a fantastic tool to help ensure accuracy and streamline the preparation of returns.

    Along with votes, others can comment to share additional detail about how your idea could improve their experience with Xero. We'll be keeping an eye on its progress.

  13. We 'import from xero' the data to preopolute the tax return. However, the P&L and Balance Sheet items appear in the tax return as a worksheet when printed. It would be great if this was excluded, but retained the other worksheets.

    3 votes

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  14. I have a client who holds 4 rental properties all of which had significant differences from the previous year creating a large increase in tax payable. They have asked for an explanation, and it would be more efficient and easier for them to understand, if the comparatives could be on the same report as the current years figures so they were only looking at 1 piece of paper for each property. You can see the 2 years information on the screen but it would be preferable for some meetings to be able to have a hard copy. Thanks

    3 votes

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  15. Due to issues with staff editing recurring jobs but not updating the job name and/or description I would like to see the staff permissions for recurring jobs amended to have a dropdown list so we can limit staff access to editing recurring jobs but leave access to view, create and delete in the same way as with clients.

    3 votes

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  16. Partner Status - recently we handed over some Xero subscriptions to our clients to pay directly. Instead of gaining extra points for our Xero status, our points have gone down. I'd like to be able to see under each partner points section a dropdown menu of the client names and points per client. This will also help me keep on top of our Xero recharges in case a client moves from one tier to another.

    3 votes

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  17. It would be great if you can automate the ticking in of this 'ATOmate Fee For Service' (under client details) whenever 'Deduct fee from refund' is selected on the tax return currently in process. And if in the next financial year's tax return it is no longer fee from refund, 'ATOmate Fee For Service' will automatically be unticked.

    3 votes

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  18. Not being able to close jobs that still have WIP attached.

    3 votes

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  19. Keep the Xero Classic Look everyone preferred.

    The design of the Job Manager page is sadly reminiscent of an excel spreadsheet.

    One of the enjoyments of the Xero software compared to its competitors are the fresh, clean pages that make it inviting to use. The Job Manager board is missing the 'attractiveness' that has been part of Xero's signature branding.

    Specifically black text, flat checkboxes, grey cell borders and grey column headers makes it feel like an outdated 1990s program.

    With more Xero pages in Xero Blue also moving in this design direction, I am hearing similar comments from my…

    3 votes

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  20. It would really make my life easier if you could please allow the [Month] [Year] option to label on the task for recurring jobs. This would allow us to see in blue Xero the label of the task namely month and year when invoicing our clients. This would be really helpful when identify numerous jobs and tasks for the same client as the job name does not appear on the invoice in blue Xero. Also, with using the [Month] feature, it would roll over in the next recurring job on its own.

    3 votes

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