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Perhaps we all need to post on social media since we're being ignored in here?!

We have been asking for this since I started using Xero in 2017, when is this basic accounting feature going to be implemented?

Agreed! ASAP please.

Agreed

It is often that a credit note will apply to an invoice from a previous month and has already been paid. So the credit is then applied to an unrelated invoice to make the payment work.

This really stuffs up any remittance sent to the supplier.

Xero, when are you actually going to take notice of this!! It's so frustrating that you don't seem to be doing anything about it even after one of your subscribers has spoken in detail and explained the issues to one of your developers a few months back!

Agreed.

Totally agree with this. It would be a game changer and save so much time each month when the supplier statements come in and need to be reconciled.

This is so necessary!

I agree. We often have to refund in bulk after annual reconciliations are performed and currently have to process refunds individually. We would love to have the ability to create a refund batch from sales credit notes in future.

This improvement is critical to accurate processing of accounts payable transactions from entry of supplier invoices and credit notes through to payment to the supplier, when the net position of all transactions for a supplier is positive ie payable. Invoices and credit notes must be able to be selected for a net batch payment without any further action by the user. Failure to incorporate this capability into Xero is likely to breach standard accounting practices in NZ.

I record the overpayment to a suspense account (set up as a bank account to receive and pay from), then create a bill in the supplier's name for the amount of the refund which is allocated to the suspense account. The refund (now as a bill) can be selected and paid in a batch.

I agreed

Building company with huge number of invoices from certain suppliers and unfortunately cant include Credit notes in batch payment instead need to manually apply them to invoices.

I am beyond frustrated that no one from XERO has commented on this or any of the other suggestions that relate to the products poor handling of credit notes.
I am beginning to think that these pages are nothing more than a smoke screen to make it appear that XERO is listening to those paying the somewhat high fee's for the product!

I agreed, logically agreed!

its so time consuming to allocate multiple credits when they don't relate to an invoice especially in my industry where we have multiple credit notes per month and some from previous months , you should be able to pay them like the invoices in a batch payment and it shows on the remittance for the supplier.

Sharon - you can enter the date & bank account at the bottom of the screen then you can see it in the bank rec. be sure to select the correct bank

I totally agree, to have to create a bill from a credit note and pay the credit note off through a suspense account, create a bill to the same suspense account, just to refund the amount is a really painful process.

We have been asking for this for as long as I remember. Why is this not implemented already? To have to go to the account and allocate a credit against and unrelated invoice is unnecessary and time consuming. Why can we not just allocate the credit along with the invoices that are being paid at the point of posting the payment? All other software I have used has this feature seems like a not brainer to me.