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  1. 312 votes

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    Hi everyone, we appreciate the number of users that'd like to see more mechanisms to assign and control who approves specific employee's claims.

    Our product teams have a close eye on this idea, and while this feature is not in the roadmap atm, they'll keep reviewing this as they continue to plan and prioritise work for Expenses. So, if there us any shift in status we'll share an update to keep you all informed on the idea, here.

    Tiarna Nouwland supported this idea  · 
  2. 384 votes

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    Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.

    We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.

    We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.

    This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.

    For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks

    Tiarna Nouwland supported this idea  · 
  3. 501 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

    Tiarna Nouwland supported this idea  · 
  4. 701 votes

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    Hi everyone, we appreciate all the feedback and votes on this idea. We know using Microsoft Entra ID SSO is now common practice for some businesses and being able to access Xero via a native integration with Entra ID would streamline how your teams log in and get set up in Xero, as well as help in managing access for larger teams and keeping things secure.

    Our product team have been working with a small limited group of Partners to develop SSO capabilities. Though we can't give any definite timelines yet, we’ll keep this thread updated with news. Thanks

    Tiarna Nouwland supported this idea  · 
  5. 1,116 votes

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    Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
    Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
    If we detect there's been no activity on a page (e.g…

    Tiarna Nouwland supported this idea  · 
  6. 5 votes

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    Thank you for sharing your idea and letting us know which changes are most important to you. We've reviewed it, and now it's live for the community! It's time to gather support. Please share your idea with any colleagues who could benefit so they can vote for it. Other members can also leave comments to share more detail about how this would improve their experience with Xero.

    Tiarna Nouwland supported this idea  · 
  7. 3 votes

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    Really appreciate your feedback on the new navigation, Fiona. I've made sure to share this back with our product team. They are taking on board and considering all feedback carefully.

    For now we'll get an understanding of the interest from community in this through your idea, and I'll let you know if there are any plans made for this, here.

    Tiarna Nouwland supported this idea  · 
  8. 4 votes

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    Thanks for the additional info. Ellliot.

    Totally get it's still round about to the direct ask you have here, however did you know it's now possible to add a new tracking option as you enter an invoice?

    Maybe this could dave you from having to go to the Tracing Settings before entering your invoice?

    Either way we'll start to track the interest from others in having a quick access link for this, here.

    Tiarna Nouwland supported this idea  · 
  9. 2 votes

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    Hi Adam, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Tiarna Nouwland supported this idea  · 
  10. 2 votes

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    Thanks for sharing how useful the demo company can be to your clients, Anneline. I've shared your feedback with our product team and will share if there are any updates for this planned. In the meantime do share this with anyone that would benefit and can support your idea here 😊

    Tiarna Nouwland supported this idea  · 
  11. 2 votes

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    Hi everyone, thanks for sharing this idea. We understand why having the ability to add tooltips, directions, or instructional notes within workflows could be useful, especially when training teams or guiding users through data entry processes.

    The idea is to allow users to add custom guidance alongside fields, helping provide context at the point of entry and reducing the need for separate instructions or follow-ups.

    We encourage the community to vote on this idea if you’d find this workflow improvement useful.


    Tiarna Nouwland supported this idea  · 
  12. 13 votes

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    Thanks for sharing this idea, we appreciate wanting to enable staff to keep working when your internet's down.

    If we were to work on a change like this, we'd have to consider the implications this could have if multiple people worked on the same items while they were offline, and how this data would sync when they reconnected to the internet.

    It's not something we have plans for, but we'll start to track the interest in your idea here, so feel free to share your idea with any colleagues that this could benefit. They can add their votes and comments to share additional detail about how this could improve their experience with Xero.

    Tiarna Nouwland supported this idea  · 
  13. 58 votes

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    Tiarna Nouwland supported this idea  · 
  14. 8 votes

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    Appreciate your feedback, and it's good to understand our different users needs when moving across Xero. Its good to hear that the '+' icon helps you get to most places you need.

    I want to assure you we did a lot of user research and testing of the new navigation to ensure it would suit the needs of majority of businesses.

    We'd like to continue to get a sense of the interest from your idea but want to be upfront that this isn't something we have plans of enabling any time in the near future.

    Tiarna Nouwland supported this idea  · 
  15. 11 votes

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    Thanks for sharing your idea, and letting us know how we could improve global search for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    If there are any improvements planned that would accommodate what you're after here, we'll let you know.

    Tiarna Nouwland supported this idea  · 
  16. 7 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and can see how quickly tagging other users straight from Xero would be helpful. We've updated the status to "Gaining Support" and It's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Tiarna Nouwland supported this idea  · 
  17. 7 votes

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    Hi everyone, thanks for sharing this idea. We understand that having a quicker way to return to recent searches could help when moving between clients, transactions, and reports.

    The suggestion is to add a recent search history dropdown in the global search bar, making it easier to revisit previous searches without re-entering the same details.

    For now, opening commonly used items in separate browser tabs can help you move between workflows without losing your place. We’ll continue tracking this idea here so the community can share feedback and use cases to help shape future improvements.

    Tiarna Nouwland supported this idea  · 
  18. 11 votes

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    Thanks for clarifying that further Darian. That is a great idea and we can see why that would be useful. We're moving this idea to gain further support from the community while find similar ideas to merge with your idea and add more support to it. Feel free to share this with your friends and colleagues so they can add their vote in as well :)

    Tiarna Nouwland supported this idea  · 
  19. 29 votes

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    Thank you for your valuable contribution! We've reviewed your idea, and it is now open for community feedback and voting.

    To help your suggestion gain traction, we encourage you to share it with colleagues who would also benefit from this change. Their votes and comments will provide additional insight into how this improvement could enhance the Xero experience for everyone.

    Tiarna Nouwland supported this idea  · 
  20. 6 votes

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    Hi everyone, thanks for sharing and supporting this idea.

    We can see how being able to add supplier BPAY details directly to a contact would be helpful, especially when a supplier only accepts BPAY. Right now, Xero only supports bank account details on the contact, so BPAY details like biller code and reference number aren’t captured in a dedicated way.

    We’re moving this idea to Gaining Support so we can better understand how many customers this impacts and the different ways BPAY is being used. If this would help your workflow, please add your vote and share a comment with a bit more detail about how you currently manage these payments.

    Thanks again for raising this — we’ll keep you updated here as we learn more.

    Tiarna Nouwland supported this idea  ·