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AU Payroll - Ability to apply work patterns to part time employees

Suggest the ability to apply work patterns to part time employees. For example, we have a part time employee who works 7 hours on Mon, 6 hours on Tues and 6 hours on Wed.
At the moment, if a Public Holiday falls on a Monday, it does not correctly work out hours worked.
The same happens if Annual Leave is taken; incorrect hours are calculated which affects AL accruals.
Hours worked have to be calculated and added manually.

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Lesley Webster shared this idea  ·   ·  Report…  ·  Admin →
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Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hey everyone 👋 Thanks so much for all the detailed feedback on applying work patterns for part-time employees. We’ve been following the conversation and understand that manually adjusting pay runs for pro-rata entitlements can be a real challenge. It’s clear that having this automated could save time and give you greater peace of mind.

I’m pleased to let you know our product team has reviewed this idea and we’re updating the status to ‘Accepted’. This means that while it’s not on our immediate roadmap, it’s something we see real value in and want to bring into Xero when we can prioritise the work.

In the meantime, the workarounds shared here, like manually adjusting hours in each pay run, remain the best approach. We really appreciate you taking the time to share your thoughts, as your feedback plays a crucial role in shaping Xero. We’ll keep you updated on any developments here. 🙂

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  • Giovanna D'Rozario commented  ·   ·  Report

    Can't believe this option is available overseas but not here!

    This is a business critical feature we need otherwise we will need to go with another payroll solution

  • Warrick Dunn commented  ·   ·  Report

    Should be a basic feature of all accounting software. Its actually such a but pain every single payroll!

  • Karyn Muscat commented  ·   ·  Report

    I actually can't believe that this isn't an option. I thought I must have been doing something wrong as I thought this would be just a basic function. Xero really needs to get this implemented...

  • Sarah Locke commented  ·   ·  Report

    This is really more than critical. This flexibility should be in a payroll system especially now that work conditions have become more flexible. I hope this can be done asap.

  • Accounts Expertunity Pty Ltd commented  ·   ·  Report

    A hassle for me every time there's a public holiday or annual leave. The system assumes part-timers work reduced hours across 5 days, rather than allowing for the actual days worked. Along with all the other limitations of Xero payroll, I would suggest they integrate a 3rd-party solution (as Quickbooks did with Keypay) and spend their very limited development dollars on fixing the multitude of other ****-ups that we've been waiting years for.

  • Ingrid Klausen commented  ·   ·  Report

    This function is essential for a flexible workplace with staff working a variety of work patterns, not just the part-time staff. This feature is available in other countries - PLEASE make it available to Australian subscribers!

  • Daniel Frinsko commented  ·   ·  Report

    We currently have an employee asking about this; it's definitely a necessary feature to correctly account for employee leave and hours worked. Surprised that Xero does not allow for this.

  • Tiarna Nouwland commented  ·   ·  Report

    Absolutely a critical function for ensuring leave taken and public holidays are correctly processed and paid.

  • Nicolas Horton commented  ·   ·  Report

    This should also be possible for full time employees. I have 2 full time employees who work longer on a few days of the week and shorter the other days. But agree this is a critical function.

  • Dawn Austin commented  ·   ·  Report

    I'm pretty shocked that Xero does not have the fundamental functionality, especially considering how long Xero has been around for now. It should simply be something you enter in the Employees Pay Template. Come on Xero do better.

  • Becca Fourie commented  ·   ·  Report

    so much manual intervention required for correct payroll calculations. this is needed ASAP

  • Tracy Newfield commented  ·   ·  Report

    Such a basic feature. Needed for EVERY part time employee to calculate leave and public holiday pay correctly. Needed urgently.

  • Michelle Hill commented  ·   ·  Report

    Thanks @Tara Broderick. I'm the founder of a startup, we can't afford 2 systems, As soon as I have time, I'll look into a system with better payroll function (that accommodates pay pattern).

  • Chelsea Darr commented  ·   ·  Report

    This would be a really helpful feature. Half of our staff are part time and so much of time goes into ensuring that their leave and public holiday hours are calculated correct because Xero averages out the hours rather than having the correct hours calculated. Christmas shutdown periods are always time consuming for this reason. Every leave application needs to be corrected and then the total hours need to be corrected again on the pay run. This feature would be a real time saver!

  • Alison Warry commented  ·   ·  Report

    Come on Xero - this should be a standard setting

  • Tara Broderick commented  ·   ·  Report

    @ Michelle Hill - I use an external platform for our timesheets. The Xero timesheets are terrible.

  • Michelle Hill commented  ·   ·  Report

    Please urgently add for AU. Can't believe this simple function is not available. Staff has no trust in payroll, I will need to change to another accounting software.

  • Geoff Schmidt commented  ·   ·  Report

    It's the inability to calculate annual leave correctly that really annoys me. Every leave request has to be corrected before it can be approved.

  • lindsay mollison commented  ·   ·  Report

    hi guys

    you emailed me advice that this had been fixed - but it seems only for NZ. if you can do it there can you PLEASE fix it for us in Australia.

    I've written to you about it before, and filled in feed back forms about it. It is critical and obviously something that can be easily sorted if it has been implemented elsewhere . Apparently KELLY MUNRO fixed it.

    See attached post
    ....delivered · Kelly Munro (Community Manager, Xero) responded
    · Aug 22, 2024
    Hi everyone, you can now create new working patterns for employees which allow you to add in the specific days and hours they are contracted to work!

    This improves the default hours used in calculations around public holidays, leave requests, the first pay, the last pay and when working patterns change during the pay period. Thanks again for all your feedback on this here.

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