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  1. Currently, Xero does not have the feature to assign certain working days for part time employees. This becomes very frustrating when doing payroll.

    For instance, an employee works Wednesday to Friday and when a public holidays falls on a Monday, Xero will allocate either all or some of the employees ordinary hours to this date incorrectly. This means we will have to manually adjust it each time.

    A simple resolution would be to set up employees to certain working days, then the public holidays would assign correctly and there would be no need to manual adjustments.

    441 votes

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     ·  55 comments  ·  Payroll  ·  Admin →
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  2. Pretty simple.

    I would have thought it is easier to hold onto existing customers, rather then lose them in favour of new customers.

    Xero, please look after your current customers.

    32 votes

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  3. Batch payments of Foreign Currency Bills.

    Dear Xero,
    Please consider the feature of being able to batch up foreign currency Bills. We often pay multiple invoices in one go, having to reconcile and mark as paid 10 invoices is extremely time consuming.

    500 votes

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    Hi team, appreciate wanting an update - I'm pleased to share the beta went well and we've now launched international bill payments for our UK customers, making it easier to pay overseas suppliers.

    Using open banking, UK businesses can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, you can authorise payments prepared by your team and easily track which suppliers have been paid.

    We’re committed to new ways to expand our bill payments feature for small businesses and their advisors in other regions by leveraging new technologies, where available. I'll keep you updated of any further developments for this, here.

  4. Ability to set different rates and multiple tasks for each employee in a Project.

    Purpose: To improve the workflow when users’ using Xero Project, rather than having to duplicate the task for the employee.

    54 votes

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  5. When in Projects - Tasks & Expenses - it would be really handy if the supplier name was included.

    When adding bills, I have to remember to add the supplier name in the bill description before adding the bill info.

    Attachment 1 - shows bills in projects without manually typing in supplier name when adding bills
    Attachment 2 - shows bills in projects with manually typed supplier name

    8 votes

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  6. Currently, when filtering expenses by name, the settings reset to default each time an expense is opened and closed.

    Please update it so that the filter settings remain active, eliminating the need to reapply them for each expense viewed.

    Also, please add a date filter setting

    3 votes

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  7. I would like to complete a 'proper' bank reconciliation.
    To be able to enter a figure from a bank statement and have xero compare that to the bank figure in xero for the same date. This feature is available in the package with the very annoying tv adverts and in old school sage.

    8 votes

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    Hey community, 👋 thanks for supporting this idea. I'm popping in to switch it across to delivered!

    Our new bank reconciliation reports allow you to manually enter the closing balance of your account for a set date at the top of the report. This then shows in the report as the bank statement ending balance.

    For more information check out our Bank Reconciliation reports support article 😊

  8. Are you likely to increase the number of employees you can have in Xero to more than 200? We don't want to move from Xero but may have to if the numbers can't be increased.

    4 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi team, while we appreciate you raising the idea here, the cap of processing payroll for 200 employees is to prevent any issues with your user experience - Going over this could slow down the payroll function, and create difficulties when you run payroll reports.

    If you do need to process larger payrolls, we suggest taking a look at our third-party providers in the Xero app store that can serve your needs and handle larger payroll data.

  9. Option to turn off error messages and pop up notifications for the entire organisation.

    4 votes

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  10. Ability to select one or two users to receive the notifications when there’s some changes in a Bank account.

    Purpose: Because some staff in Xero doesn’t need to know if there’s changes within the bank account.

    64 votes

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  11. As a bookkeeper, I want Xero to support bank feeds for my company’s Certificate of Deposit (CD) savings accounts. My financial institution (Chase) sends data on my CDs to the Xero feed, however, Xero ignores the CD accounts in feed. CDs are supported by other FinTech companies with similar feeds, and should be a low effort feature for Xero to implement.

    2 votes

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  12. As the Standard user role is required to send a customer receipts for invoice payments or receive money transactions (https://central.xero.com/s/article/Send-a-receipt-to-a-customer), clerical staff assigned this role can view all bank account balances. As most business owners would prefer that bank balances remain confidential, adding the ability to generate customer receipts to the Invoices Only role would alleviate this concern.

    30 votes

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  13. Daily Bank feeds from all banks to Xero for the weekends & public holidays now that transactions are done then and it puts our bank rec out.

    8 votes

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    Hey everyone, thanks for for letting us know that this is important to you. We agree that having an up-to-the-minute view of your bank transactions, every day of the week, helps make managing your finances so much easier.

    The great news is that many banks already offer daily feeds that include weekends and public holidays. Since each bank determines the frequency of their feeds, the availability of this can vary.

    If you’re with a bank that doesn’t currently send transactions every day, we encourage you to also reach out to them directly to request this from them specifically, and this will help them to inform demand for this.

    We’ll keep this idea open for votes and comments to track the demand for this idea in general, and let you know if there are any updates here.

  14. Hello, can Xero please create new pay items to enable correct processing and payment of the ECEC Worker Retention Grant in Australia.

    11 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  15. Have "My Cases" clearly accessible and visible through the main Xero Dashboard rather than having to go to a completely different URL

    9 votes

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  16. Reinstate access to NZ Annual Report template for non-partner small business users. The NZ Annual Report template has been available to non-partner users for at least the last six years but has now been removed from the reporting templates available to non-partner users. For small businesses that prepare their own accounts the Annual Report template was very useful and time saving. Making it unavailable only has the effect of making us spend a heap of time re-building it outside of Xero or forcing us to waste money paying an accountant to do something Xero has previously enabled us to easily…

    3 votes

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    Appreciate the use you found in the older Annual report pack, Antony. We want to be upfront that we don't have any plans in the near term for developing this same pack in the newer reports. However, right now you'll find you can use the Management report pack, where you'll be able to add reports as you need into this, alternatively you could create your own report pack from scratch(this is available from the Search in the reports centre).

    Understand not everyone feels the need to have an advisor but for others coming across that would like a bit more help with this sort of reports preparation you can find an advisor through the Xero advisor directory.

  17. On the newly rolled out quote form, have the ability to change the default 'Send me a copy' when emailing the quote.
    Why would I want to send myself a copy when I have all my quotes available to me directly through Xero?!

    3 votes

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    Hi all

    The 'send me a copy' field remembers the last setting used. So, if you untick this for one, it should default to unticked for the next one and following ✅ 

  18. Some integrations require firms to have XPM for their practice manager software. Xero blue synchs with XPM but Xero Projects does not - which presents a real issue when trying to use XPM integrations like FYI

    4 votes

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  19. To show a negative number in customer balance, when customers have a prepayment.

    Purpose: To make users easier to see any prepayments that were made by their contact in Xero.

    31 votes

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  20. I am not happy with the treatment of dishonoured/reversed payments on Xero when it comes to debtors/customers (and similarly creditors/suppliers) (see attached support screenshot).

    Dishonoured payments must be processed via the accounts receivable and payable channels as is the custom on any other accounting package.

    The customer's records and statements must reflect when payments were dishonoured (true refection) and it should not be handled outside of the customer's module as Xero is currently doing (by deleting the original payment from the customer and allocating it a GL account and then allocating the dishonoured reversal to the same GL…

    10 votes

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