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  1. Xero should not get rid of global payrun it is a very useful feature that will make things more difficult for small businesses

    4 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate our customers that have been using our Global Pay Run feature, however we cannot extend use of Global Pay Run past 23 July 2025.

    To make sure you have access to your pay run data after the product is removed from Xero on 28 April 2026 we must have enough time to archive and store it.

    We’ve been offering Pay Run to our Global Edition customers since 2011 to provide basic payroll functionality. However, over the years, we’ve focused our efforts on making solutions available which offer enhanced features and a deeper integration with the Xero platform, such as Xero payroll in AU, UK and NZ and other solutions available in the Xero App Store. These solutions allow you to complete your payroll and accounting all in one place. By transitioning to these enhanced solutions such as Xero payroll, you'll benefit from improved accuracy, compliance,…

  2. As a Chartered Accountant, I’ve observed an issue in Xero’s handling of sick leave entitlements that I believe warrants improvement. Currently, if an employee is not included in the pay run closest to their sick leave entitlement date, the entitlement does not accrue. This creates a significant gap in compliance with employment obligations and adds unnecessary administrative burden to correct.
    To enhance the functionality and flexibility of Xero's payroll system, I think that sick leave entitlements should automatically accrue when the employee is included in any future pay run following their entitlement date. This adjustment would ensure compliance with…

    1 vote

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    4 comments  ·  Payroll  ·  Admin →
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    Thanks for your feedback of how Xero handles sick leave entitlements, Natalee.

    I've made sure this is shared back with our product team, and while we can understand the reason for change you'd like to see here, we want to be open that this isn't something we have planned in the immediate future.

    Right now, if an employee isn't included in the scheduled pay run when their leave anniversary date falls, you'll need to do a manual leave adjustment to grant the employee the missed entitlement.

    If there's any news of change for this, we'll update you here.

  3. One of my clients has hundreds of employees and at present when processing an unscheduled pay run, I have to keep clicking through the pages to find the employee. It would be so much quicker to be able to search for an employee within the Draft Payrun to then select to add.

    4 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  4. Currently, Employee summary gives a a lone total only for the period entered. A report showing one line of detail for every payrun paid, would be very beneficial when processing government claims, or providing information to employees for Centrelink instead of the the cumbersome Activity report, or multiple payslips.

    7 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  5. New Employee start date is part way through a pay week. The New pay run does not recognise the start day and calculates an entire weeks pay.
    This requires manual calculation and double check if the pay run has been recalculated. Open to errors and over payment

    17 votes

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    2 comments  ·  Payroll  ·  Admin →
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  6. Have the option to accrue leave on other pay items. ie. Saturday rate has to be set up with its own rate per employee as each employee is on their own rate for Saturday and isn't a "mutplication of the ordinary rate". This also needs leave to accrue on it.
    Spoken to Xero adviser and they don't have a set up for this yet.

    31 votes

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    9 comments  ·  Payroll  ·  Admin →
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  7. Include the ability to set multiple pay cycles for the same employee. For example, wages are paid fortnightly but commissions are paid monthly. The dates are not aligned with the period if we use only one pay cycle.

    4 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  8. When a company changes their payroll frequency to a new calendar there is no prompt to adjust the leave accrual.

    For instance, I recently changed my client from Fortnightly to Monthly Calendar.
    I adjusted each employee to the new calendar.

    On their Leave tab in the set-up of the leave accrual it asked the question:
    Hours a full-time employee works in a Fortnightly pay period
    When I changed the calendar to monthly this question changed to:
    Hours a full-time employee works in a Monthly pay period
    There was however no prompt to adjust the answer, the previous answer just transferred…

    3 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  9. Create the ability to allocate payroll items (eg Wages & Super) to multiple sets of tracking categories within payroll.

    The only way that wages can be allocated to tracking categories is via timesheets or Journals (and only one set of tracking categories is able to be included in the timesheet).

    This would be really helpful for many NFP's who require the ability to use two sets of tracking categories for all their expenses including Wages & Super (One set of tracking categories for departments and another for funding sources/grants).

    98 votes

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     ·  36 comments  ·  Payroll  ·  Admin →
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  10. The ability for an employee to be able to enter the number of kilometres travelled each day. This number being able to filter through to the pay run so the employer can pay an allowance of cents per kilometre.

    5 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  11. Ability to draft future payruns - ie more than 1 darft payrun. Especially at Christmas time. I would like to draft up future payruns before Igo on leave, but still have the ability to adjust this week payrun for overtime etc. At the moment I can't move forward until I complete current payrun. or i have to do un unscheduled payrun to fix it. Very time consuming

    20 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Hi team, we want to be upfront that we don't have immediate plans for enabling the ability to create multiple draft pay runs in NZ Payroll.

    If this is something you'd like to see developed for NZ Payroll please add your vote here and we will continue to get a sense of the overall interest from community, and can share if there are any plans made.

  12. We allocated a number for each employee and would like to display it in the pay slip. It would be great if xero can allocate a space similar to the existing employee tax number.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for voting and feeding back through Xero product ideas. You may have heard that we’re making some changes to Global Pay Run that we believe will help our customers manage payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    With this focus, we want to be upfront that there are no intentions to make improvements to Global Pay Run moving forward, and I'll move any ideas related to this to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for your regions unique requirements, you…

  13. AUSTRALIA PAYROLL - Can we PLEASE have a separate Lock Date for Payroll. I have had many incidents where I have prepared an Activity Statement ( PAYG), and the client reverts a pay run to draft, makes a change AFTER THE ENDOF MONTH AND IAS CREATION, and then we have to re-calculate and re-submit IAS for signature.

    The lock date is unable to be added as the ACCOUNTS are still being reconciled, but the payroll is complete.

    This will also be extremely helpful at EOFY.

    3 votes

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     ·  4 comments  ·  Payroll  ·  Admin →
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  14. Can we please have the ability to add effective start and end dates against pay items. For example, a deduction may only be for 10 weeks at a set amount. Rather than having to setup multiple notes offline to remind us of this, can't we have this function setup in the payroll system so it only deducts the amount over the set period specified?

    2 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  15. Lot of employee are working overtime. Holiday should be paid adding the Holiday Pay Adjustment. This means that overtime, certain allowances and commission plans will be included in the first 20 days of leave taken in any holiday year. To put this simply, you should be no worse off financially by taking your holiday. So if you earn commissions, claim certain allowances or work overtime these will now be considered as part of your holiday pay adjustment payment. Every employer must calculate this manually, and errors may occur during the process. It would be fantastic if a formula could…

    6 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  16. When operating tracking income and expenses in two areas, payroll allows for the primary tracking category when setting up the employee and the time sheet allows the secondary tracking option to be selected.

    Currently the timesheet option only allows for the 'hours worked' to be allocated to the secondary tracking option. Any allowance can only be added at the pay run which means it cannot be added to the secondary tracking category.

    Can we have the ability to add allowances as an option in the timesheet?

    142 votes

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    31 comments  ·  Payroll  ·  Admin →
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  17. We have up to 100 employees at certain times of the year, and it would be easier to unselect employees we are not paying, than select employees we are paying. A "select all" option would be good.

    5 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  18. Automatically generate payment invoices when creating payroll.
    The current help article suggests creating spent money entries on the fly when reconciling.
    It would be better to be able to generate accurate payment and separate code tax invoices when the payday is filed.
    The advantages are that:
    - the payment is reconciled to where it is created ensuring it is correct,
    - the invoices are easily selectable into batch payments from payable invoices which correctly connects to bank batch payments,
    - payments to IRD could be raised to different contacts for…

    5 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  19. AU Payroll - Setting up a Director in payroll

    When setting up an Employee in payroll that is only being paid Directors fees, you're not able to add their info directly in the Employee tab. Instead, you need to add the directors' fees pay item to their pay template, while also setting up a 0 rate in the ordinary earnings rate.
    It would be great if you could pull the Directors fees through to the Employee tab, rather than having to create a 0 rate to allow setup.

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  20. Would be great if you could pay the IRD PAYE when you pay the employees in the same payroll batch. This is already a function with Flexitime Payhero and doesn’t rely on staff making the IRD PAYE payment manually. If Xero had this function there would never be any late IRD PAYE payments as its getting paid to IRD when the employees are paid.

    24 votes

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    9 comments  ·  Payroll  ·  Admin →
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